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<blockquote data-quote="mm1352000" data-source="post: 893213" data-attributes="member: 82144">Hello and welcome frederictre <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />&nbsp;I'll cut straight to the chase: I think there are issues with your operating system, specifically in the registry.The DirectX diagnostic information included in the log files (thank you for providing them <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />) does not seem normal - it doesn't include any of the information about registered codecs that we'd expect to see.Please run <a href="http://paul.glagla.free.fr/filmerit_en.htm" target="_blank">filmerit</a> and report whether it detects any issues in your system. Filmerit can sometimes fix these problems but I wouldn't necessarily recommend you do that until we know what kinds of problems exist.&nbsp;Cheers,mm</blockquote>

[QUOTE="mm1352000, post: 893213, member: 82144"] Hello and welcome frederictre :) I'll cut straight to the chase: I think there are issues with your operating system, specifically in the registry. The DirectX diagnostic information included in the log files (thank you for providing them :)) does not seem normal - it doesn't include any of the information about registered codecs that we'd expect to see. Please run [URL='http://paul.glagla.free.fr/filmerit_en.htm']filmerit[/URL] and report whether it detects any issues in your system. Filmerit can sometimes fix these problems but I wouldn't necessarily recommend you do that until we know what kinds of problems exist. Cheers, mm [/QUOTE]

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