Error with one serie sync (1 Viewer)

[WhyMe]

Hello, i've a problem with syncing a serie.
It's a french anim serie.
IDs seems to be correct.

Any idea ?

Many thanks for this great plugin !

05/02/2012 19:46:12[Library Sync][8][Info] 49 episodes need to be added to Library
05/02/2012 19:46:12[Library Sync][8][Info] Synchronizing 'library' episodes for series 'L'âne trotro'.
05/02/2012 19:46:12[Library Sync][8][Debug] Post: {"episodes":[{"episode":"1","season":"1"},{"episode":"2","season":"1"},{"episode":"3","season":"1"},{"episode":"4","season":"1"},{"episode":"5","season":"1"},{"episode":"6","season":"1"},{"episode":"7","season":"1"},{"episode":"8","season":"1"},{"episode":"9","season":"1"},{"episode":"11","season":"1"},{"episode":"13","season":"1"},{"episode":"14","season":"1"},{"episode":"15","season":"1"},{"episode":"16","season":"1"},{"episode":"17","season":"1"},{"episode":"19","season":"1"},{"episode":"20","season":"1"},{"episode":"21","season":"1"},{"episode":"22","season":"1"},{"episode":"23","season":"1"},{"episode":"26","season":"1"},{"episode":"27","season":"1"},{"episode":"32","season":"1"},{"episode":"36","season":"1"},{"episode":"38","season":"1"},{"episode":"39","season":"1"},{"episode":"40","season":"1"},{"episode":"41","season":"1"},{"episode":"42","season":"1"},{"episode":"43","season":"1"},{"episode":"45","season":"1"},{"episode":"46","season":"1"},{"episode":"47","season":"1"},{"episode":"48","season":"1"},{"episode":"49","season":"1"},{"episode":"50","season":"1"},{"episode":"51","season":"1"},{"episode":"52","season":"1"},{"episode":"53","season":"1"},{"episode":"57","season":"1"},{"episode":"58","season":"1"},{"episode":"59","season":"1"},{"episode":"60","season":"1"},{"episode":"64","season":"1"},{"episode":"66","season":"1"},{"episode":"70","season":"1"},{"episode":"72","season":"1"},{"episode":"76","season":"1"},{"episode":"78","season":"1"}],"imdb_id":"tt1074443","password":"DB4672A6B8D820CB783F7F54DAAC66A80E18357F","title":"L'âne trotro","tvdb_id":"150961","username":"WhyMe","year":"2006"} Address: http://api.trakt.tv/show/episode/library/0edee4275d03fe72117e3f69a28815939b082548
05/02/2012 19:46:19[Library Sync][8][Info] Response: 0 episodes added to your library
05/02/2012 19:46:21[Library Sync][8][Info] 26 episodes need to be added to SeenList
05/02/2012 19:46:21[Library Sync][8][Info] Synchronizing 'seen' episodes for series 'L'âne trotro'.
05/02/2012 19:46:21[Library Sync][8][Debug] Post: {"episodes":[{"episode":"1","season":"1"},{"episode":"2","season":"1"},{"episode":"3","season":"1"},{"episode":"4","season":"1"},{"episode":"5","season":"1"},{"episode":"6","season":"1"},{"episode":"7","season":"1"},{"episode":"8","season":"1"},{"episode":"9","season":"1"},{"episode":"11","season":"1"},{"episode":"13","season":"1"},{"episode":"14","season":"1"},{"episode":"15","season":"1"},{"episode":"16","season":"1"},{"episode":"17","season":"1"},{"episode":"19","season":"1"},{"episode":"20","season":"1"},{"episode":"21","season":"1"},{"episode":"22","season":"1"},{"episode":"23","season":"1"},{"episode":"27","season":"1"},{"episode":"41","season":"1"},{"episode":"43","season":"1"},{"episode":"47","season":"1"},{"episode":"49","season":"1"},{"episode":"78","season":"1"}],"imdb_id":"tt1074443","password":"DB4672A6B8D820CB783F7F54DAAC66A80E18357F","title":"L'âne trotro","tvdb_id":"150961","username":"WhyMe","year":"2006"} Address: http://api.trakt.tv/show/episode/seen/0edee4275d03fe72117e3f69a28815939b082548
05/02/2012 19:46:24[Library Sync][8][Info] Response: 0 episodes marked as seen
05/02/2012 19:46:26[Library Sync][8][Info] TVSeries Sync Completed

 

[ltfearme]

Everything looks good client side from that log, so problem is most likely an issue on the trakt server end.

My guess is that it could be failing to add any episodes from that series because there isn't a English Title associated with that series:
TVDB Series Info

trakt.tv will sync from thetvdb.com overnight, so best try adding English title first and see how it goes a few days later. I tried adding the english title myself but it wouldnt let me, so if you have the same issue raise it here: Online TV Database - Series Requests

Once you see it updated it would be a good idea to also let trakt.tv know it has changed as im not 100% sure if they do updates on titles, you can do that on their support forums: Community-powered support for trakt

Sorry for you troubles.

 

[WhyMe]

Re : Error with one serie sync

Thanks for your answer.

I've just added an english title on tvdb site without any problem.

So now wait next update

 

[ltfearme]

Just noticed on thetvdb.com there is two shows with that same title which look very similar:

Online TV Database - Search

You may encounter some problems with that as trakt has a reference to the other one. If you got issues just report on trakt support

 

[WhyMe]

Re : Error with one serie sync

Serie is now correct on my dashboard / history.
But not on the first page.

 

[ltfearme]

You really need to raise your support issue here: Community-powered support for trakt

Issue is server end as far as I can tell.