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<blockquote data-quote="MrKneebone" data-source="post: 827710" data-attributes="member: 104311">MediaPortal Version: 1.2.2 MediaPortal Skin:: Black Glass Nova HD Windows Version: 7 Home ProfessionalCPU Type: Intel 3.4GhzHDD: 120Gb (90Gb free) internal&nbsp; +&nbsp; 2 x external seagate HDD's. Memory: 8192MbMotherboard: Video Card: AMD Radeon HD 6900 Series Video Card Driver: v8.881.00Sound Card: Realtek Sound Card AC3:&nbsp; RealtekSound Card Driver: v6.00.0001.6251MPEG2 Video Codec: MPC - MPEG-2 video decoderMPEG2 Audio Codec: FFDSHOWh.264 Video Codec: Microsoft DTV-DVD Video decoder. Satelite/CableTV Provider: n/aHTPC Case: Lian LiCooling: ??Power Supply:&nbsp; ?? Remote:&nbsp; n/a (keyboard)TV: Viewsonic MonitorTV - HTPC Connection:&nbsp; DVII'm installing Media Portal for a friend on a new PC, and am running into a problem i haven't encountered before. I've added valid directories for Videos, MP TV-Series and Moving Pictures to an active external drive folder, but when i run the importers, it brings back no results.Moving Pictures sees only 4 files (of which 3 are m2ts and the other is a &quot;VIDEO_TS&quot; folder/dvd image).&nbsp; &nbsp; The rest of the files are standard avi's and mpegs etc.&nbsp; &nbsp; MP TvSeries importer sees no files at all.&nbsp; Zero results.&nbsp; When viewing the directory via MP's Videos menu, i can only see the same 4 files that Moving Pictures importer sees.&nbsp; The parent folder is visible, but no other files are visible under it. Some additional information: - I've connected the drive to another working Media Portal PC and it sees all the files perfectly.- The files are not marked as &quot;hidden&quot;.&nbsp;&nbsp; &nbsp;&nbsp; I've successfully installed MP about 6 times in the last couple of years, but this is the first time i've run into this issue. If anyone can offer any assistance with getting MP to see the files it would be greatly appreciated.&nbsp;&nbsp; Thanks in advance!</blockquote>

[QUOTE="MrKneebone, post: 827710, member: 104311"] [b]MediaPortal Version[/b]: 1.2.2 [b]MediaPortal Skin:[/b]: Black Glass Nova HD [b]Windows Version[/b]: 7 Home Professional [b]CPU Type[/b]: Intel 3.4Ghz [b]HDD[/b]: 120Gb (90Gb free) internal + 2 x external seagate HDD's. [b]Memory[/b]: 8192Mb [b]Motherboard[/b]: [b]Video Card[/b]: AMD Radeon HD 6900 Series [b]Video Card Driver[/b]: v8.881.00 [b]Sound Card[/b]: Realtek [b]Sound Card AC3[/b]: Realtek [b]Sound Card Driver[/b]: v6.00.0001.6251 [b]MPEG2 Video Codec[/b]: MPC - MPEG-2 video decoder [b]MPEG2 Audio Codec[/b]: FFDSHOW [b]h.264 Video Codec[/b]: Microsoft DTV-DVD Video decoder. [b]Satelite/CableTV Provider[/b]: n/a [b]HTPC Case[/b]: Lian Li [b]Cooling[/b]: ?? [b]Power Supply[/b]: ?? [b]Remote[/b]: n/a (keyboard) [b]TV[/b]: Viewsonic Monitor [b]TV - HTPC Connection[/b]: DVI I'm installing Media Portal for a friend on a new PC, and am running into a problem i haven't encountered before. I've added valid directories for [B][I]Videos[/I][/B], [B][I]MP TV-Series[/I][/B] and [B][I]Moving Pictures[/I][/B] to an active external drive folder, but [B]when i run the importers, it brings back no results[/B]. [B][I]Moving Pictures[/I][/B] sees only 4 files (of which 3 are m2ts and the other is a "VIDEO_TS" folder/dvd image). The rest of the files are standard avi's and mpegs etc. [B][I]MP TvSeries[/I][/B] importer sees no files at all. Zero results. When viewing the directory via MP's [B][I]Videos [/I][/B]menu, i can only see the same 4 files that Moving Pictures importer sees. The parent folder is visible, but no other files are visible under it. Some additional information: - I've connected the drive to another working Media Portal PC and it sees all the files perfectly. - The files are [B]not[/B] marked as "hidden". I've successfully installed MP about 6 times in the last couple of years, but this is the first time i've run into this issue. If anyone can offer any assistance with getting MP to see the files it would be greatly appreciated. Thanks in advance! [/QUOTE]

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