FIX: Microsoft Security essentials blocking RTMP links (no url, Prebuffering failed) (1 Viewer)

[xmamx]

Hopefully this helps someone, I was getting a message in the Onlinevideos.log advising 'Prebuffering failed' and I was also getting 'no url' messages when trying to view videos also, but my other computer could view them fine. I read in another online videos forum entry that someone uninstalled microsoft security essentials and then it worked. Therefore I disabled realtime scanning and it finally worked. With a bit of playing I didnt have to uninstall microsoft security essentials and I got it working.

Here is the fix (you dont need to turn off realtime scanning):
Open Microsoft security essentials
Goto "SETTINGS"
goto "Excluded processes"
Click on browse and find your "Mediaportal.exe" file (usually in C:\program files (x86)\Team mediaportal\mediaportal) select it and add.

I also added MP4 and FLV to the "Excluded file types" setting (not sure if this is required, but It cant hurt to much).

Cheers,
Xmamx

 

[PreacherAT]

WOW, you just saved me about a day of troubleshooting and de-/reinstalling stuff. I had the problem, that when I started a video, it would take ages until the ".0% buffering" message appeared and then it got stuck until I quit Media Portal (maybe it would have stopped itself, but I didn't have the patience ). Also, I already had this problem several times before, somehow it was fixable by doing complete reinstalls of Media Portal.

After trying out your fix, all the online videos that made problems ran smoothly again. So thank you very much and this tip should definitely be made more prominent.

 

[Matt Kirby]

Thanks!!!!! I've had this problem for ages, tried tweaking codecs, reinstalling, everything!

I now have BBC iPlayer back!

 

[schrej]

Hi,
wouldn't it make sense to put that into Wiki?
Joerg

Hopefully this helps someone, I was getting a message in the Onlinevideos.log advising 'Prebuffering failed' and I was also getting 'no url' messages when trying to view videos also, but my other computer could view them fine. I read in another online videos forum entry that someone uninstalled microsoft security essentials and then it worked. Therefore I disabled realtime scanning and it finally worked. With a bit of playing I didnt have to uninstall microsoft security essentials and I got it working.

Here is the fix (you dont need to turn off realtime scanning):
Open Microsoft security essentials
Goto "SETTINGS"
goto "Excluded processes"
Click on browse and find your "Mediaportal.exe" file (usually in C:\program files (x86)\Team mediaportal\mediaportal) select it and add.

I also added MP4 and FLV to the "Excluded file types" setting (not sure if this is required, but It cant hurt to much).

Cheers,
Xmamx

 

[pilotedge]

Thank you for that! I did first try updating SAF and reinstalling the plugin, then found this.
For added info, I am running the dredded Windows 8, and I added the exclude process to Windows Defender to cure the problem.

 

[nabster]

Hopefully this helps someone, I was getting a message in the Onlinevideos.log advising 'Prebuffering failed' and I was also getting 'no url' messages when trying to view videos also, but my other computer could view them fine. I read in another online videos forum entry that someone uninstalled microsoft security essentials and then it worked. Therefore I disabled realtime scanning and it finally worked. With a bit of playing I didnt have to uninstall microsoft security essentials and I got it working.

Here is the fix (you dont need to turn off realtime scanning):
Open Microsoft security essentials
Goto "SETTINGS"
goto "Excluded processes"
Click on browse and find your "Mediaportal.exe" file (usually in C:\program files (x86)\Team mediaportal\mediaportal) select it and add.

I also added MP4 and FLV to the "Excluded file types" setting (not sure if this is required, but It cant hurt to much).

Cheers,
Xmamx

This recently started happening to me with latest MP upgrade and this fixed worked a treat and I now have my Iplayer back so big thanks.

PS Like above user I am running win 8 with windows defender.

 

[Leboeff]

Thank you! Works great.

 

[MisterMander]

This is brilliant, thank you, was worried it was the codecs but no!