fixed one problem created another: playing mkv files crashing MP and Arcsoft (1 Viewer)

ToXIc

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  • April 3, 2009
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    Ok so i've been working on getting the Online video plugin working (still have some minor issues) but now when ever i play a mkv file it crashes MP and Arcsoft (and if i play a blueray Arcsoft is giving me error 2002); I've been googling to find a solution reloaded all my codecs and Arcsoft TMT3 but still cant fix the problem. Has anyone experience this before? please help i got till Wednesday to return the blueray movie.

    TV-Server Version:
    MediaPortal Version: MP V1.0
    MediaPortal Skin: Xface 1.7
    Windows Version: Vista Ultimate
    CPU Type: Intel Duo E8400 3.0GHz
    HDD: Sata Drives 80GB and 1TB
    Memory: 4 GB
    Motherboard: Asus P5Q-EM
    Video Card: Intel G45
    Video Card Driver: latest
    Sound Card: Intel
    Sound Card AC3:
    Sound Card Driver: latest
    1. TV Card:
    1. TV Card Type:
    1. TV Card Driver:
    2. TV Card:
    2. TV Card Type:
    2. TV Card Driver:
    3. TV Card:
    3. TV Card Type:
    3. TV Card Driver:
    4. TV Card:
    4. TV Card Type:
    4. TV Card Driver:
    MPEG2 Video Codec: ffdshow
    MPEG2 Audio Codec: AC3Filter
    h.264 Video Codec: MPCVideoDec
    Satelite/CableTV Provider: Comcast
    HTPC Case: SilverStone GD01B-MXR
    Cooling:
    Power Supply: Antec ATX12V
    Remote:
    TV: Sony KDS-60A3000
    TV - HTPC Connection: HDMI

    this is the error from windows trying to play the mkv file
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: uDigital Theatre.exe
    Application Version: 3.0.1.120
    Application Timestamp: 49c199be
    Fault Module Name: ieframe.dll
    Fault Module Version: 7.0.6002.18005
    Fault Module Timestamp: 49e03755
    Exception Code: c0000005
    Exception Offset: 0000d2a4
    OS Version: 6.0.6002.2.2.0.256.6
    Locale ID: 1033
    Additional Information 1: 7587
    Additional Information 2: d9cd17b2f8cc22c7caa8e05446a20dad
    Additional Information 3: 340e
    Additional Information 4: cc2ec3f6e7b41f814937694f3ec0dd5b

    dont know how to get the log from MP
     

    ToXIc

    MP Donator
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  • April 3, 2009
    161
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    anyone.. i just sent a few hours trying to find a fix.. still nothing...
     

    ToXIc

    MP Donator
  • Premium Supporter
  • April 3, 2009
    161
    1
    Home Country
    mods please close thread.. i ended up spinning the pc and rebuilding from scratch
     

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