flow cover issue (1 Viewer)

[pokekevin]

Hey Gents,

When I go from browsing from All Movies to any other section, sometimes the cover art of the movies just zooms up and I am unable to select anything. The program basically hangs with a screen showing cover art that is blown up on the screen. I'm not sure if this is a skin or mediaportal issue. Please advise? I am currently using 1.5.8 with media portal 1.1.3 w/ moving pictures latest version

Thanks!

-Kevin

 

[mbuzina]

Hi pokekevin. Please provide us with some debug logs (as it is Moving Picutres, use option 2 from the debug starter, see footer links). Then reproduce the issue.

To check if it is skin related, please select Default (ehm, sorry, Blue) skin and try again.

 

[pokekevin]

I wasnt able to reproduce the problem after a few tries as this issue occurs rarely but I attached all the logs I have if that is useful! Thanks for the help really appreciate it

-Kevin

 

[mbuzina]

I had a quick look at the logs and I see nothing special. To find out what is going on we need a log of the time the error occurs. You can do the following:

Go to the Configuration & set the logging to Debug.
Then use MP as usually and as soon as the error occured, exit MP (I guess you need to kill it or cold reboot), then DON'T start MP again, but run the Debug Tool from the start menu. The last option (3) will grab all current available logs and ZIP them for you to attach here.

On the other hand, MP 1.2.0 final is not far away from its release (the RC is available sind 29th of August) and you could just attempt an upgrade in the hope it fixes your issue. I can recommend 1.2.0, it brings along quite some improvements and especially quite some extra performance.

 

[pokekevin]

Just finished upgrading 1.2.0. Got the error on first start and exported all current logs. Hopefully it contains the info!

 

[mbuzina]

1. Your VideoLAN Plugin is old, you should remove it
2. Your Skin should be updated, it is old as well
3. Your Logs hold a lot of the following errors:

2011-09-07 21:15:23.218600 [Info.][MPMain(1)]: render exception:System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
   at MediaPortal.GUI.Library.CachedTexture.FontEngineDrawTexture(Int32 textureNo, Single x, Single y, Single nw, Single nh, Single uoff, Single voff, Single umax, Single vmax, Int32 color, Single[,] matrix)
   at MediaPortal.GUI.Library.CachedTexture.Frame.Draw(Single x, Single y, Single nw, Single nh, Single uoff, Single voff, Single umax, Single vmax, Int32 color)
   at MediaPortal.GUI.Library.GUIImage.Render(Single timePassed)
   at MediaPortal.GUI.Library.GUIThumbnailPanel.RenderItem(Single timePassed, Int32 iButton, Boolean bFocus, Int32 dwPosX, Int32 dwPosY, GUIListItem pItem, Boolean buttonOnly)
   at MediaPortal.GUI.Library.GUIThumbnailPanel.Render(Single timePassed)
   at MediaPortal.GUI.Library.GUIControl.DoRender(Single timePassed, UInt32 currentTime)
   at MediaPortal.GUI.Library.GUIFacadeControl.Render(Single timePassed)
   at MediaPortal.GUI.Library.GUIControl.DoRender(Single timePassed, UInt32 currentTime)
   at MediaPortal.GUI.Library.GUIWindow.Render(Single timePassed)

This is often the case when you have either a memory or a gfx card HW issue. Could you stress test those?

Does the issue occur with the default skin as well?