Freezing when Importing Movies - Problem (1 Viewer)

nokmond

Portal Pro
January 25, 2009
70
0
Home Country
United Kingdom United Kingdom
Hi all, just wondered if anyone is experiencing the same problems as me - I'm using the latest Moving Pictures beta. When I try to import my movies it lists them all successfully and retreives the correct titles, year etc but then when it starts to retrieve the details of each film it does 3 or 4 movies then just freezes on, 'retrieving details for .........'

I have to close force close Moving pictures but when I start it up again it goes thru the same thing again. FYI, it is retrieving details from imdb but i've tried other scrapers but still the same problem.

Any ideas?
 

nokmond

Portal Pro
January 25, 2009
70
0
Home Country
United Kingdom United Kingdom
Sorry, forgot to add the log, here it is :


10-Dec-2009 14:34:58 Debug [ MovieSignature]: MATCHING: 'monty python & the holy grail' WITH: 'Pleasure at Her Majesty's' RESULT: TitleScore=26, YearScore=0, ImdbMatch=False, AlternateTitleUsed=False, AlternateTitle='', AutoApprove=False
10-Dec-2009 14:34:58 Debug [ MovieSignature]: MATCHING: 'monty python & the holy grail' WITH: 'Monty Python Almost the Truth Obligatory Making of Special' RESULT: TitleScore=32, YearScore=0, ImdbMatch=False, AlternateTitleUsed=False, AlternateTitle='', AutoApprove=False
10-Dec-2009 14:34:58 Debug [ MovieSignature]: MATCHING: 'monty python & the holy grail' WITH: '"Monty Python: Almost the Truth - The Lawyers Cut"' RESULT: TitleScore=24, YearScore=0, ImdbMatch=False, AlternateTitleUsed=False, AlternateTitle='', AutoApprove=False
10-Dec-2009 14:34:58 Debug [ MovieSignature]: MATCHING: 'monty python & the holy grail' WITH: 'The Roots of Monty Python' RESULT: TitleScore=24, YearScore=0, ImdbMatch=False, AlternateTitleUsed=False, AlternateTitle='', AutoApprove=False
10-Dec-2009 14:34:58 Debug [ MovieSignature]: MATCHING: 'monty python & the holy grail' WITH: '"Monty Python's Flying Circus"' RESULT: TitleScore=14, YearScore=0, ImdbMatch=False, AlternateTitleUsed=False, AlternateTitle='', AutoApprove=False
10-Dec-2009 14:34:58 Debug [ MovieImporter]: Built MediaSignature: Path= "Y:\Monty Python And The Holy Grail 1975 DVDRip XViD iNT JoLLyRoGeR", Folder= "Monty Python And The Holy Grail 1975 DVDRip XViD iNT JoLLyRoGeR", File= "monty python and the holy grail.avi", Keywords= "monty python holy grail", Title= "monty python and the holy grail", Year= 0, DiscId= "", MovieHash= "eeacc3f383c799f0", ImdbId= ""
10-Dec-2009 14:34:58 Info [ MovieImporter]: Auto-approved monty python and the holy grail.avi as Monty Python and the Holy Grail
10-Dec-2009 14:34:58 Debug [ DataProviderManager]: UPDATE: Title='Blazing Saddles', Provider='imdb.com', Version=1.3.2, Result=SUCCESS
10-Dec-2009 14:34:58 Debug [ DataProviderManager]: UPDATE: Title='Blazing Saddles', Provider='themoviedb.org', Version=Internal, Result=SUCCESS
10-Dec-2009 14:34:58 Debug [ DataProviderManager]: UPDATE: Title='Blazing Saddles', Provider='mymovies.xml (Local)', Version=0.9.0, Result=FAILED_NEED_ID
10-Dec-2009 14:34:59 Debug [ DataProviderManager]: SEARCH: Title='Mrs Doubtfire', Provider='imdb.com', Version=1.3.2, Number of Results=3
10-Dec-2009 14:34:59 Debug [ MovieSignature]: MATCHING: 'mrs doubtfire' WITH: 'Mrs. Doubtfire' RESULT: TitleScore=0, YearScore=0, ImdbMatch=False, AlternateTitleUsed=False, AlternateTitle='', AutoApprove=True
10-Dec-2009 14:34:59 Debug [ MovieSignature]: MATCHING: 'mrs doubtfire' WITH: 'The Real Mrs Doubtfire' RESULT: TitleScore=9, YearScore=14, ImdbMatch=False, AlternateTitleUsed=False, AlternateTitle='', AutoApprove=False
10-Dec-2009 14:34:59 Debug [ MovieSignature]: MATCHING: 'mrs doubtfire' WITH: 'Madame Doubtfire' RESULT: TitleScore=5, YearScore=10, ImdbMatch=False, AlternateTitleUsed=False, AlternateTitle='', AutoApprove=False
10-Dec-2009 14:34:59 Debug [ MovieImporter]: Built MediaSignature: Path= "Y:\Mrs Doubtfire 1993 iNTERNAL DVDRip XviD iLS", Folder= "Mrs Doubtfire 1993 iNTERNAL DVDRip XviD iLS", File= "ils-mrsdoubtfire-cd1.avi", Keywords= "Mrs Doubtfire", Title= "Mrs Doubtfire", Year= 1993, DiscId= "", MovieHash= "ef4c9ad3447317ca", ImdbId= ""
10-Dec-2009 14:34:59 Info [ MovieImporter]: Auto-approved ils-mrsdoubtfire-cd1.avi, ils-mrsdoubtfire-cd2.avi as Mrs. Doubtfire
10-Dec-2009 14:34:59 Info [ MovieImporter]: Retrieving details for "Back to the Future Part III"
10-Dec-2009 14:34:59 Debug [ DatabaseManager]: INSERTING: Back to the Future 3.cd1.avi
10-Dec-2009 14:34:59 Debug [ DatabaseManager]: INSERTING: Back to the Future 3.cd2.avi
10-Dec-2009 14:34:59 Info [ MovieImporter]: User approved arw-coraline-dvdrip.avi as Coraline
10-Dec-2009 14:34:59 Debug [ DBMovieInfo]: Added cover art for 'Blazing Saddles' [] from http://images.themoviedb.org/posters/25986/Blazing_Saddles.jpg.
10-Dec-2009 14:35:01 Debug [ DBMovieInfo]: Added cover art for 'Blazing Saddles' [] from http://images.themoviedb.org/posters/84675/folder.png.
10-Dec-2009 14:35:01 Debug [ DatabaseManager]: INSERTING: DBUserMovieSettings ()
10-Dec-2009 14:35:01 Debug [ DatabaseManager]: INSERTING: Blazing Saddles
10-Dec-2009 14:35:01 Debug [ DatabaseManager]: INSERTING: DBSourceMovieInfo: Blazing Saddles (tt0071230) from imdb.com
10-Dec-2009 14:35:01 Debug [ DatabaseManager]: INSERTING: DBSourceMovieInfo: Blazing Saddles (11072) from themoviedb.org
10-Dec-2009 14:35:01 Debug [ DatabaseManager]: INSERTING: DBSourceMovieInfo: Blazing Saddles () from mymovies.xml (Local)
10-Dec-2009 14:35:01 Debug [ DatabaseManager]: UPDATING: Blazing Saddles
10-Dec-2009 14:35:01 Info [ MovieImporter]: Retrieving media information for: Blazing Saddles
10-Dec-2009 14:35:01 Debug [ DBLocalMedia]: Updating media info for 'Y:\Blazing Saddles (1974) (52 Days Old)\Blazing Saddles_x2audio-xvid-belos.avi'
10-Dec-2009 14:35:02 Debug [ DataProviderManager]: UPDATE: Title='Back to the Future Part III', Provider='imdb.com', Version=1.3.2, Result=SUCCESS
10-Dec-2009 14:35:02 Debug [ DataProviderManager]: UPDATE: Title='Back to the Future Part III', Provider='themoviedb.org', Version=Internal, Result=SUCCESS
10-Dec-2009 14:35:02 Debug [ DataProviderManager]: UPDATE: Title='Back to the Future Part III', Provider='mymovies.xml (Local)', Version=0.9.0, Result=FAILED_NEED_ID
10-Dec-2009 14:35:04 Debug [ DBMovieInfo]: Added cover art for 'Back to the Future Part III' [] from http://images.themoviedb.org/posters/46936/BTTF3_POSTER.jpg.
10-Dec-2009 14:35:08 Debug [ DBMovieInfo]: Added cover art for 'Back to the Future Part III' [] from http://images.themoviedb.org/posters/68722/Back-to-the-Future-Part-III_91e5c664.jpg.
10-Dec-2009 14:35:09 Debug [ DBMovieInfo]: Added cover art for 'Back to the Future Part III' [] from http://images.themoviedb.org/posters/69298/Back_to_the_Future_3_v1.jpg.
10-Dec-2009 14:35:10 Debug [ DatabaseManager]: INSERTING: DBUserMovieSettings ()
10-Dec-2009 14:35:10 Debug [ DatabaseManager]: INSERTING: Back to the Future Part III
10-Dec-2009 14:35:10 Debug [ DatabaseManager]: INSERTING: DBSourceMovieInfo: Back to the Future Part III (tt0099088) from imdb.com
10-Dec-2009 14:35:10 Debug [ DatabaseManager]: INSERTING: DBSourceMovieInfo: Back to the Future Part III (196) from themoviedb.org
10-Dec-2009 14:35:10 Debug [ DatabaseManager]: INSERTING: DBSourceMovieInfo: Back to the Future Part III () from mymovies.xml (Local)
10-Dec-2009 14:35:10 Debug [ DatabaseManager]: UPDATING: Back to the Future Part III
10-Dec-2009 14:35:10 Info [ MovieImporter]: Retrieving media information for: Back to the Future Part III
10-Dec-2009 14:35:10 Debug [ DBLocalMedia]: Updating media info for 'Y:\Back to the Future III DVDRip\Back to the Future 3.cd1.avi'
10-Dec-2009 14:35:10 Info [ MovieImporter]: User reprocessing dp-dh2.iso
10-Dec-2009 14:35:20 Info [ MovieImporter]: User approved tdf-ducksoup.avi as Duck Soup
10-Dec-2009 14:35:28 Info [ MovieImporter]: User approved 007.Golden.Eye-FFM.img as GoldenEye
10-Dec-2009 14:35:28 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:35:29 Info [ MovieImporter]: User approved vite-divx-hb.cd1.avi, vite-divx-hb.cd2.avi as Heartbreakers
10-Dec-2009 14:35:37 Info [ MovieImporter]: User reprocessing temple.of.doom-mndnldvdr.iso
10-Dec-2009 14:35:45 Info [ MovieImporter]: User approved jimmy.carr.telling.jokes.dvdrip.xvid-haggis.avi as Jimmy Carr: Telling Jokes
10-Dec-2009 14:35:59 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:36:00 Info [ MovieImporter]: User reprocessing john q
10-Dec-2009 14:36:03 Info [ MovieImporter]: User approved KINGS_OF_LEON_2009.ISO as Kings of Leon: Live at The O2 London, England
10-Dec-2009 14:36:10 Info [ MovieImporter]: User approved Metallica - Live Shit Binge & Purge San Diego as Metallica: Live Shit - Binge & Purge
10-Dec-2009 14:36:12 Info [ MovieImporter]: User approved michael.mcintyre.hello.wembley.dvdrip.xvid-haggis.avi as Michael Mcintyre: Hello Wembley
10-Dec-2009 14:36:30 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:37:01 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:37:32 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:38:03 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:38:34 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:39:05 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:39:36 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:40:07 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:40:38 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:41:09 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:41:40 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:42:11 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:42:42 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:43:13 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:43:37 Info [ MovieImporter]: Shutting Down Media Scanner Threads...
10-Dec-2009 14:43:43 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:44:14 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:44:45 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'
10-Dec-2009 14:45:16 Info [ MovieImporter]: DELAYED: File='legends of the fall.avi', Reason='File is locked'


Not sure what it means by file is locked?

Just ran the importer again :

10-Dec-2009 15:08:23 Debug [ DatabaseManager]: INSERTING: Mary Poppins
10-Dec-2009 15:08:23 Debug [ DatabaseManager]: INSERTING: DBSourceMovieInfo: Mary Poppins (tt0058331) from imdb.com
10-Dec-2009 15:08:23 Debug [ DatabaseManager]: INSERTING: DBSourceMovieInfo: Mary Poppins (433) from themoviedb.org
10-Dec-2009 15:08:23 Debug [ DatabaseManager]: INSERTING: DBSourceMovieInfo: Mary Poppins () from mymovies.xml (Local)
10-Dec-2009 15:08:23 Debug [ DatabaseManager]: UPDATING: Mary Poppins
10-Dec-2009 15:08:23 Info [ MovieImporter]: Retrieving media information for: Mary Poppins
10-Dec-2009 15:08:23 Debug [ DBLocalMedia]: Updating media info for 'Y:\Mary Poppins 1964 40th Anniversary INTERNAL DVDRip XviD PARTiCLE\mary.poppins.1964.dvdrip.xvid.particle.cd1.avi'
10-Dec-2009 15:08:25 Debug [ DataProviderManager]: UPDATE: Title='Mrs. Doubtfire', Provider='imdb.com', Version=1.3.2, Result=SUCCESS
10-Dec-2009 15:08:25 Debug [ DataProviderManager]: UPDATE: Title='Mrs. Doubtfire', Provider='themoviedb.org', Version=Internal, Result=SUCCESS
10-Dec-2009 15:08:25 Debug [ DataProviderManager]: UPDATE: Title='Mrs. Doubtfire', Provider='mymovies.xml (Local)', Version=0.9.0, Result=FAILED_NEED_ID
10-Dec-2009 15:08:28 Debug [ DBMovieInfo]: Added cover art for 'Monty Python and the Holy Grail' [] from http://images.themoviedb.org/posters/7753/folder.jpg.
10-Dec-2009 15:08:28 Debug [ DatabaseManager]: INSERTING: DBUserMovieSettings ()
10-Dec-2009 15:08:28 Debug [ DatabaseManager]: INSERTING: Monty Python and the Holy Grail
10-Dec-2009 15:08:28 Debug [ DatabaseManager]: INSERTING: DBSourceMovieInfo: Monty Python and the Holy Grail (tt0071853) from imdb.com
10-Dec-2009 15:08:28 Debug [ DatabaseManager]: INSERTING: DBSourceMovieInfo: Monty Python and the Holy Grail (762) from themoviedb.org
10-Dec-2009 15:08:28 Debug [ DatabaseManager]: INSERTING: DBSourceMovieInfo: Monty Python and the Holy Grail () from mymovies.xml (Local)
10-Dec-2009 15:08:28 Debug [ DatabaseManager]: UPDATING: Monty Python and the Holy Grail
10-Dec-2009 15:08:28 Info [ MovieImporter]: Retrieving media information for: Monty Python and the Holy Grail
10-Dec-2009 15:08:28 Debug [ DBLocalMedia]: Updating media info for 'Y:\Monty Python And The Holy Grail 1975 DVDRip XViD iNT JoLLyRoGeR\monty python and the holy grail.avi'
10-Dec-2009 15:08:29 Debug [ DBMovieInfo]: Added cover art for 'Mrs. Doubtfire' [] from http://images.themoviedb.org/posters/42764/Mrs_Doubtfire_poster1.jpg.
10-Dec-2009 15:08:29 Debug [ DatabaseManager]: INSERTING: DBUserMovieSettings ()
10-Dec-2009 15:08:29 Debug [ DatabaseManager]: INSERTING: Mrs. Doubtfire
10-Dec-2009 15:08:29 Debug [ DatabaseManager]: INSERTING: DBSourceMovieInfo: Mrs. Doubtfire (tt0107614) from imdb.com
10-Dec-2009 15:08:29 Debug [ DatabaseManager]: INSERTING: DBSourceMovieInfo: Mrs. Doubtfire (788) from themoviedb.org
10-Dec-2009 15:08:29 Debug [ DatabaseManager]: INSERTING: DBSourceMovieInfo: Mrs. Doubtfire () from mymovies.xml (Local)
10-Dec-2009 15:08:29 Debug [ DatabaseManager]: UPDATING: Mrs. Doubtfire
10-Dec-2009 15:08:29 Info [ MovieImporter]: Retrieving media information for: Mrs. Doubtfire
10-Dec-2009 15:08:29 Debug [ DBLocalMedia]: Updating media info for 'Y:\Mrs Doubtfire 1993 iNTERNAL DVDRip XviD iLS\ils-mrsdoubtfire-cd1.avi'
10-Dec-2009 15:15:00 Info [ MovieImporter]: Shutting Down Media Scanner Threads...


Force closed it because it had frozen for about 10 mins??
 

fforde

Community Plugin Dev
June 7, 2007
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Well your first log file looks like the importer is stuck on the locked file. "File is locked" generally means that the file is in the process of being copied to a watch folder. We wait until copying is complete before importing in most cases. It should not block the threads though.

As for your second log file everything looks normal to me. As if there is nothing left to scan perhaps. By the way, next time would you mind attaching your full log file?

So two questions:

1) Is there anything unusual about the file marked as delayed?
2) How many importer threads do you use? This should be one of the first options in the Advanced Options panel.
 

nokmond

Portal Pro
January 25, 2009
70
0
Home Country
United Kingdom United Kingdom
1) Is there anything unusual about the file marked as delayed?

No, its just a standard rip that plays fine, is in the same folder as the others etc. It seems to just stop on random movies, freezes, then after i restart it will go thru fine but then stop on another film?


2) How many importer threads do you use? This should be one of the first options in the Advanced Options panel.

Its set on 5.

Thanks
 

RoChess

Extension Developer
  • Premium Supporter
  • March 10, 2006
    4,434
    1,897
    Do you have any anti-virus or anti-malware software running that might on random kick in before MediaPortal does and lock the file for scanning?

    Since media files are large, the time it would take to finish a scan would explain the long delay your logs show. Try disabling all your protection and if that fixes it, you can just adjust your security software to like exclude the media extensions (or exclude the folders you have them in).

    Try running a barebone configuration otherwise with as much disabled as possible (you can use msconfig).
     

    nokmond

    Portal Pro
    January 25, 2009
    70
    0
    Home Country
    United Kingdom United Kingdom
    Do you have any anti-virus or anti-malware software running that might on random kick in before MediaPortal does and lock the file for scanning?

    Since media files are large, the time it would take to finish a scan would explain the long delay your logs show. Try disabling all your protection and if that fixes it, you can just adjust your security software to like exclude the media extensions (or exclude the folders you have them in).

    Try running a barebone configuration otherwise with as much disabled as possible (you can use msconfig).

    Thanks, I'll try disabling my virus software before my next big import and see what happens. When its just 2 or 3 films its fine, I only get problems when its a lot of movies in one go.
     

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