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Grabber failed getting movie details data
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<blockquote data-quote="HTPCSourcer" data-source="post: 1219319" data-attributes="member: 74879"><p>Hello,</p><p></p><p>My Films (6.1.0.3107) suddenly doesn't import movies anymore: <u>every</u> new movie leads to the error message</p><p></p><p></p><p>The only change on the system that I am aware of are Windows updates. The AMCUpdaterLog is not telling much:</p><p>[SPOILER="Spoiler"]</p><p>27.04.2017 21:35:07 - Orphaned File : Black Mass (2015).mkv</p><p>27.04.2017 21:35:07 - Orphaned File : Django Unchained (2012) (tt1853728).mkv</p><p>27.04.2017 21:35:07 - Orphaned File : Fack ju Göhte 2 (2015).mkv</p><p>27.04.2017 21:35:07 - Orphaned File : Shine a Light (2008) (tt0893382).mkv</p><p>27.04.2017 21:35:07 - Orphaned File : X-Men - Apocalypse (2016).mkv</p><p>27.04.2017 21:35:07 - ---------------------------------------------------------------------------------------------------</p><p>27.04.2017 21:35:07 - Processing Complete - Found 0 Multi Part Files Entries.</p><p>27.04.2017 21:35:07 - Processing Complete - Found 0 to be Updated Entries.</p><p>27.04.2017 21:35:07 - Processing Complete - Found 5 Missing Entries.</p><p>27.04.2017 21:35:07 - ===================================================================================================</p><p>27.04.2017 21:35:07 - Starting XML update process.</p><p>27.04.2017 21:35:07 - FilePath : \\SERVER\Firma\MediaPortal\MyFilms\Catalog\Test01.xml</p><p>27.04.2017 21:35:07 - GrabberScriptPath : C:\ProgramData\Team MediaPortal\MediaPortal\scripts\MyFilms\Filmstarts.de.xml</p><p>27.04.2017 21:35:07 - ExcludePath : C:\ProgramData\Team MediaPortal\MediaPortal\MyFilmsAMCExcludedMoviesFile.txt</p><p>27.04.2017 21:35:07 - MoviePath : \\SERVER\TV-Aufzeichnungen\Filme\</p><p>27.04.2017 21:35:07 - OverridePath :</p><p>27.04.2017 21:35:07 - FanartPath : \\SERVER\Firma\MediaPortal\MyFilms\Fanart</p><p>27.04.2017 21:35:07 - Fanart Resolution Limits (Min/Max): ,</p><p>27.04.2017 21:35:07 - Fanart Download Limit: 3</p><p>27.04.2017 21:35:07 - PersonArtworkPath : \\SERVER\Firma\MediaPortal\MyFilms\PersonImages</p><p>27.04.2017 21:35:07 - Store Short Names : False</p><p>27.04.2017 21:35:07 - OverwriteFlag : True</p><p>27.04.2017 21:35:07 - BackupFlag : True</p><p>27.04.2017 21:35:07 - MediaType : HDD</p><p>27.04.2017 21:35:07 - MediaLabel : AMCU</p><p>27.04.2017 21:35:07 - SourceField : Source</p><p>27.04.2017 21:35:07 - PurgeMissing : False</p><p>27.04.2017 21:35:07 - PurgeMissing Always: False</p><p>27.04.2017 21:35:07 - Import on Internet Lookup Failure : True</p><p>27.04.2017 21:35:07 - Import on Internet Lookup Failure in GuiMode: False</p><p>27.04.2017 21:35:07 - Prohibit Internet Lookup : False</p><p>27.04.2017 21:35:07 - Grabber_Override_Language : Germany</p><p>27.04.2017 21:35:07 - Grabber_Override_PersonLimit :</p><p>27.04.2017 21:35:07 - Grabber_Override_TitleLimit :</p><p>27.04.2017 21:35:07 - Grabber_Override_GetRoles :</p><p>27.04.2017 21:35:07 - Starting file analysis and import - 5 orphaned files found.</p><p>27.04.2017 21:35:07 - Backing up xml file.</p><p>27.04.2017 21:35:07 - Backing up xml file - done.</p><p>27.04.2017 21:35:07 - ---------------------------------------------------------------------------------------------------</p><p>27.04.2017 21:35:07 - Processing Files.</p><p>27.04.2017 21:35:07 - ===================================================================================================</p><p>27.04.2017 21:35:10 - ErrorEvent : ErrorEvent importing Black Mass (2015).mkv : Matching the movie was successful, but grabber failed getting movie details data (title)</p><p>27.04.2017 21:35:12 - ErrorEvent : ErrorEvent importing Django Unchained (2012) (tt1853728).mkv : Matching the movie was successful, but grabber failed getting movie details data (title)</p><p>27.04.2017 21:35:14 - ErrorEvent : ErrorEvent importing Fack ju Göhte 2 (2015).mkv : Matching the movie was successful, but grabber failed getting movie details data (title)</p><p>27.04.2017 21:35:16 - ErrorEvent : ErrorEvent importing Shine a Light (2008) (tt0893382).mkv : Matching the movie was successful, but grabber failed getting movie details data (title)</p><p>27.04.2017 21:35:18 - ErrorEvent : ErrorEvent importing X-Men - Apocalypse (2016).mkv : Matching the movie was successful, but grabber failed getting movie details data (title)</p><p>27.04.2017 21:35:18 - ---------------------------------------------------------------------------------------------------</p><p>27.04.2017 21:35:18 - File Import Complete - 0 files loaded.</p><p>27.04.2017 21:35:18 - ===================================================================================================</p><p>27.04.2017 21:35:18 - Writing changes to XML file</p><p>27.04.2017 21:35:18 - ===================================================================================================</p><p>27.04.2017 21:35:19 - XML update process complete.</p><p>27.04.2017 21:35:19 - ===================================================================================================</p><p>27.04.2017 21:36:15 - Finished loading xml file from disk - movies: '132', Size = '1304439' bytes.</p><p>[/SPOILER]</p><p></p><p>Any hint how to track this down?</p></blockquote><p></p>
[QUOTE="HTPCSourcer, post: 1219319, member: 74879"] Hello, My Films (6.1.0.3107) suddenly doesn't import movies anymore: [U]every[/U] new movie leads to the error message The only change on the system that I am aware of are Windows updates. The AMCUpdaterLog is not telling much: [SPOILER="Spoiler"] 27.04.2017 21:35:07 - Orphaned File : Black Mass (2015).mkv 27.04.2017 21:35:07 - Orphaned File : Django Unchained (2012) (tt1853728).mkv 27.04.2017 21:35:07 - Orphaned File : Fack ju Göhte 2 (2015).mkv 27.04.2017 21:35:07 - Orphaned File : Shine a Light (2008) (tt0893382).mkv 27.04.2017 21:35:07 - Orphaned File : X-Men - Apocalypse (2016).mkv 27.04.2017 21:35:07 - --------------------------------------------------------------------------------------------------- 27.04.2017 21:35:07 - Processing Complete - Found 0 Multi Part Files Entries. 27.04.2017 21:35:07 - Processing Complete - Found 0 to be Updated Entries. 27.04.2017 21:35:07 - Processing Complete - Found 5 Missing Entries. 27.04.2017 21:35:07 - =================================================================================================== 27.04.2017 21:35:07 - Starting XML update process. 27.04.2017 21:35:07 - FilePath : \\SERVER\Firma\MediaPortal\MyFilms\Catalog\Test01.xml 27.04.2017 21:35:07 - GrabberScriptPath : C:\ProgramData\Team MediaPortal\MediaPortal\scripts\MyFilms\Filmstarts.de.xml 27.04.2017 21:35:07 - ExcludePath : C:\ProgramData\Team MediaPortal\MediaPortal\MyFilmsAMCExcludedMoviesFile.txt 27.04.2017 21:35:07 - MoviePath : \\SERVER\TV-Aufzeichnungen\Filme\ 27.04.2017 21:35:07 - OverridePath : 27.04.2017 21:35:07 - FanartPath : \\SERVER\Firma\MediaPortal\MyFilms\Fanart 27.04.2017 21:35:07 - Fanart Resolution Limits (Min/Max): , 27.04.2017 21:35:07 - Fanart Download Limit: 3 27.04.2017 21:35:07 - PersonArtworkPath : \\SERVER\Firma\MediaPortal\MyFilms\PersonImages 27.04.2017 21:35:07 - Store Short Names : False 27.04.2017 21:35:07 - OverwriteFlag : True 27.04.2017 21:35:07 - BackupFlag : True 27.04.2017 21:35:07 - MediaType : HDD 27.04.2017 21:35:07 - MediaLabel : AMCU 27.04.2017 21:35:07 - SourceField : Source 27.04.2017 21:35:07 - PurgeMissing : False 27.04.2017 21:35:07 - PurgeMissing Always: False 27.04.2017 21:35:07 - Import on Internet Lookup Failure : True 27.04.2017 21:35:07 - Import on Internet Lookup Failure in GuiMode: False 27.04.2017 21:35:07 - Prohibit Internet Lookup : False 27.04.2017 21:35:07 - Grabber_Override_Language : Germany 27.04.2017 21:35:07 - Grabber_Override_PersonLimit : 27.04.2017 21:35:07 - Grabber_Override_TitleLimit : 27.04.2017 21:35:07 - Grabber_Override_GetRoles : 27.04.2017 21:35:07 - Starting file analysis and import - 5 orphaned files found. 27.04.2017 21:35:07 - Backing up xml file. 27.04.2017 21:35:07 - Backing up xml file - done. 27.04.2017 21:35:07 - --------------------------------------------------------------------------------------------------- 27.04.2017 21:35:07 - Processing Files. 27.04.2017 21:35:07 - =================================================================================================== 27.04.2017 21:35:10 - ErrorEvent : ErrorEvent importing Black Mass (2015).mkv : Matching the movie was successful, but grabber failed getting movie details data (title) 27.04.2017 21:35:12 - ErrorEvent : ErrorEvent importing Django Unchained (2012) (tt1853728).mkv : Matching the movie was successful, but grabber failed getting movie details data (title) 27.04.2017 21:35:14 - ErrorEvent : ErrorEvent importing Fack ju Göhte 2 (2015).mkv : Matching the movie was successful, but grabber failed getting movie details data (title) 27.04.2017 21:35:16 - ErrorEvent : ErrorEvent importing Shine a Light (2008) (tt0893382).mkv : Matching the movie was successful, but grabber failed getting movie details data (title) 27.04.2017 21:35:18 - ErrorEvent : ErrorEvent importing X-Men - Apocalypse (2016).mkv : Matching the movie was successful, but grabber failed getting movie details data (title) 27.04.2017 21:35:18 - --------------------------------------------------------------------------------------------------- 27.04.2017 21:35:18 - File Import Complete - 0 files loaded. 27.04.2017 21:35:18 - =================================================================================================== 27.04.2017 21:35:18 - Writing changes to XML file 27.04.2017 21:35:18 - =================================================================================================== 27.04.2017 21:35:19 - XML update process complete. 27.04.2017 21:35:19 - =================================================================================================== 27.04.2017 21:36:15 - Finished loading xml file from disk - movies: '132', Size = '1304439' bytes. [/SPOILER] Any hint how to track this down? [/QUOTE]
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