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<blockquote data-quote="mm1352000" data-source="post: 1224586" data-attributes="member: 82144">Hello and welcome to the forum NealThis is one of those problems where people are going to need access to log files in order to be able to assist you.To that end, please could you use the supplied Watchdog tool with option 1 to reproduce the problem and collect log files.In other words, on the problem system:<ol>
<li data-xf-list-type="ol">Close MP and MP Config.</li>
<li data-xf-list-type="ol">Start the Watchdog tool.</li>
<li data-xf-list-type="ol">Select option 1 (&quot;report a bug...&quot;).</li>
<li data-xf-list-type="ol">Click &quot;proceed&quot;.</li>
<li data-xf-list-type="ol">Try to navigate to the guide several times.</li>
<li data-xf-list-type="ol">Close MP and follow the Watchdog prompts to save the log files into a zip file.</li>
<li data-xf-list-type="ol">Attach (&quot;upload a file&quot;) the zip file produced by the Watchdog to your next reply.</li>
</ol>Thanks <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" /></blockquote>

[QUOTE="mm1352000, post: 1224586, member: 82144"] Hello and welcome to the forum Neal This is one of those problems where people are going to need access to log files in order to be able to assist you. To that end, please could you use the supplied Watchdog tool with option 1 to reproduce the problem and collect log files. In other words, on the problem system: [LIST=1] [*]Close MP and MP Config. [*]Start the Watchdog tool. [*]Select option 1 ("report a bug..."). [*]Click "proceed". [*]Try to navigate to the guide several times. [*]Close MP and follow the Watchdog prompts to save the log files into a zip file. [*]Attach ("upload a file") the zip file produced by the Watchdog to your next reply. [/LIST] Thanks :) [/QUOTE]

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