Had to Uninstall and Re-Install (1 Viewer)


Portal Member
February 2, 2009
Home Country
New Zealand New Zealand
TV-Server Version:
MediaPortal Version:
MediaPortal Skin:
Windows Version: Vista Home Premium
CPU Type: Dual Core t9400 2.53ghz
HDD: 320gb
Memory: 4.0gb
Motherboard: Unknown? HP-DV51009tx
Video Card: NVidia GeForce 9600MT 512mb
Video Card Driver:
Sound Card: Nvidia HDMI
Sound Card AC3:
Sound Card Driver:
1. TV Card: Internal HP
1. TV Card Type: DVB-T/Analog
1. TV Card Driver:
2. TV Card Type: DVB-S USB
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec:
MPEG2 Audio Codec:
h.264 Video Codec:
Satelite/CableTV Provider: Freeview Optus D1
HTPC Case: Its a Laptop
Cooling: It has Fans
Power Supply: Unkown
Remote: HP Media Remote
TV: Toshiba 42" 1080p LCD
TV - HTPC Connection: HDMI


I just had to uninstall and re-install Media Portal due to some unknown error. When I go into 'TV-Server Configuration' it says 'TV service not started, would you like to start' so I went Yes, but nothing happens after that.

I get this error;

also, is it possible to use Media Portal with an external USB DVB-S tuner? how would i configure it?


  • Team MediaPortal
  • December 21, 2005
    Home Country
    Norway Norway
    Due to many improper/poor bugreports I will delete this thread if you do not follow the guidelines. So please, give it a shot :D
    How to start a support or bugreport thread:
    1. Choose a meaningful title for your thread.
    2. Report only one problem per thread.
    3. At the moment you start a new thread in the support forums, the hardwarespecification template will be added automatically. If the template is empty, then you have not filled out your specifications in the usercp yet.
      Note: Your report MUST include a complete hardwarespecification!
    4. Add a detailed, step by step description of your problem.
    5. If your problem occurs inside MediaPortal or the configuration program, then run the "MediaPortal Logs Collector" from your Windows Start Menu (Team MediaPortal/MediaPortal) and ATTACH the exported log.zip file to your thread/post.
      Without logs it is IMPOSSIBLE for us to help you!

      To create clean and conclusive logs you should use the "MediaPortal Debug" shortcut which will start MediaPortal in a special debug mode. Then you reproduce the issue and close MediaPortal. A log.zip will be created automatically which you then attach to your thread/post
      If you are using the TV-Server and it is installed on a different PC, then you have to attach its logs by hand.
      To do that open your Windows StartMenu and click at "TV-Server Logs Folder" in Team MediaPortal/TV-Server.
      Attach all these files to your thread/post.
    6. Do NOT copy/paste your logfiles (or large parts of them) in your post.
    Please note that support threads, which are missing the required information posted above will not be processed and maybe also deleted.

    Logs and system specs should always be added - just in case

    PS: No problem using USB devices. Works in same way as any other ;)


    Portal Member
    March 3, 2009
    Home Country
    Hi there,

    I remember I had the same problem. Then I've browsed some post in this forum and found solution which helped me. There was one post where I found that it is needed to delete some SQL DB's that has been left from last install and then install MP again. It helped me... I've tried to find this post, but I didn't succeeded. I hope the same "smart guy" would find your post and give you the link :)

    Paranoid Delusion

    Moderation Manager
  • Premium Supporter
  • June 13, 2005
    Home Country
    United Kingdom United Kingdom

    Can you check the useful posts sticky in the newcomers forum, your looking for Windows Defender deletes localhost setting.


    Portal Member
    February 2, 2009
    Home Country
    New Zealand New Zealand
    Sorry, will make sure to search next time. Tried that Windows Defender fix, it worked once, then the error comes up again.


    Portal Member
    February 2, 2009
    Home Country
    New Zealand New Zealand
    any ideas what this new error log could be?


    MP Donator
  • Premium Supporter
  • November 25, 2008
    New South Wales
    Home Country
    Australia Australia
    I'm so glad I'm still on XP :)

    I think you're probably right. I recently did do a "dummy spit" on XP after I'd spent weeks chasing up a stuttering problem to eventually find that it was caused by XP's having, without any warning, locked out DMA on the disk I was recording & timeshifting on.

    I installed Vista and found that MP also runs into another set of problems. It took a while to find elegent solutions to (e.g.) disabling Vista UAC and Media Centre and I'm starting to worry about what I've missed. The MP wiki:s seem to be all focussed on XP - probably is a need for one addressing Vista installation.

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