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Message: <blockquote data-quote="rsbrux" data-source="post: 214149" data-attributes="member: 49539"><p>It's a good idea to create a system spec in your profile.  If you have one, there is a template which should automatically include the info in posts to the support sections.  As for logs, I always just zip up the whole log directory.  It's only textg, so it doesn't take much space.  Anybody who's interested in looking can justg pick out what they think might be significant.  I am facing similar problems and will let you know if I make any progress.</p></blockquote><p></p>