Help with TVDB API update scrape problem

Discussion in 'My TVSeries' started by dastrom, July 11, 2015.

  1. dastrom
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    dastrom MP Donator

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    I could use some help so I don't spend countless more hours more on this.

    I had a working system with MP-TV Series and updated to MP 1.12.0 Final. I may have updated after that to the latest MP-TV Series 4.2.2 or already had it. After adding some new shows it would begin to scrape/update and in the configuration window after a short time it said "Can't connect to http://thetvdb.com/api/<apikey>/updates/updates_all.zip : The operation has timed out" It does seem to get some metadata each time I try but as soon as that message comes up it "finishes" I thought maybe thetvdb was down but I do have Kodi as a backup and it seems to scrape and import from thetvdb fine on the same machine.

    After a few days I tried again - same thing. I deleted the database and tried to reimport all - same thing. I uninstalled MP-TV Series and reinstalled - same thing. I then uninstalled MP completely including MySQL and manually deleted anything MP related remaining from programs and program data, reinstalled MP and MP-TV Series - still no joy. I still get the same thing. I'd reinstall the OS from scratch but its 3 hours away at my daughters house.



    I have three other MP setups all working fine. All are running Windows 7 Pro with Kodi also installed as a backup and the only difference in setups is that this one connects to the internet by wifi which has not been a problem in the past. I'm out of ideas.

    I can log on and work on it remotely - any ideas??? I can get you logs if you tell me where to find them and which ones. HELP!

    Dave
     
    Last edited: July 12, 2015
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  3. dastrom
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    dastrom MP Donator

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    Well since no one had any ideas or was willing to help, I've kept working on this. I installed MP2 and it was able to scrape with thetvdb fine. Kodi was able to do the same. It seems as though Bitdefender Free Antivirus was the culprit. I had disabled it when I first started having trouble but it didn't help. This time I uninstalled it and now all seems to work fine - strange though. It didn't seem to blocking anything - just one more thing to try and it worked. I've set up at least 30 MediaPortal systems and never had this - just one of those quirky things that happens.

    Thanks to all who help with MediaPortal and this great plugin. I appreciate all your efforts helping to create what I think is the best media center program around!

    Dave
     
    Last edited: July 15, 2015
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