IMDB Scraper not working

Discussion in 'General Support' started by CTHREEPO, July 15, 2015.

  1. CTHREEPO
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    CTHREEPO MP Donator

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    Dear Fellow MediaPotal's,
    Please can you help with my issue.

    My dad lives abroad and is using MP version 1.1.3.0 and Moving Pictures version 1.4.1. He is unable to upgrade to the latest versions of MP and Moving Pictures as he is not familiar with the procedure.

    The IMDB scraper no longer retireves info from IMDB. Please can you help me quickly rectify this for him.



    Many thanks.
     
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  3. HTPCSourcer
    • Team MediaPortal
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    HTPCSourcer MP2 Product Manager

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    Hello,

    There were quite some changes in the API and an update to a more recent version of MP is probably needed. Upgrading from such an old version is not able to preserve any settings, hence setup work will be required.

    Is there any chance that you connect per RDP to your Dad's PC? If no special software (e.g. Teamviewer is already installed), you could guide him through the process of the Call For Assistance function of Remote Desktop. You will then receive an email with a link, which allows you to connect with the PC to do service. If this is successful I recommend to install Teamviewer, which will then start as a service, allowing you to connect to your Dad's PC anytime.

    regards,
    HTPC_Sourcer
     
    Last edited: July 15, 2015
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