[fixed] ImporterWorker {e88e64a8-0233-4fdf-ba27-0b44c6a39ae9} (1 Viewer)

[la.ultima]

Hi!

I have little problems with the Importer! Some .mkv´s are not correct imported! Title is listed fine in the "browse Media" Menu, but not the *.mkv itself!
Error Message "Es wurde versucht, den Dateizeiger vor den Anfang der Datei zu bewegen." - my!!! english translate - "An attempt was made to move the file pointer before the beginning of the file."

Best regards from Austria

 

[morpheus_xx]

Please post more details:

• which build do you use (Alpha or Easter release)
• What do you mean with "title is listed under Browse Media, but not the .mkv itself?": we usually do not show the file extension of the video, so if you see only the title of your movie, this is ok.
• do you have added metadata tags to your files?

 

[la.ultima]

I´m using the Easter release!
All my Bluray´s folders under Browse Media are shown correct! You can see it in my "titles correct" Screenshot!
But when i click to a folder where i got the Error message in the Server.log, the film is not listed! Screenshot "8 Mile failed"
All other films without the error message are fine! Screenshot "Basic correct"!

Regards

 

[morpheus_xx]

Ok, I see. I need to find out what exactly fails.

First, please try to run following commands, replace the path sample with the one from your failing .mkv:

mkvinfo.exe --ui-language en --output-charset UTF-8 "c:\path\yourfile.mkv" >info.txt
mkvextract.exe tags "c:\path\yourfile.mkv" >tags.xml

run this from MP2-Client\Plugins\VideoMetadataExtractor folder and attach the resulting files and / or error messages. if both work correctly it could also the MediaInfoLib that fails.

 

[la.ultima]

Ok, here is the info.txt! Tags.xml is empty!

 

[morpheus_xx]

Please try this build, place the dll under "Plugins\VideoMetadataExtractor\" and try again. the error will still be there, but I expect more details in the error message. please post log after trying!

 

[la.ultima]

New logs....

 

[morpheus_xx]

Please put this file into \Plugins\MediaInfoLib, test again and post your logfiles. thanks!

 

[la.ultima]

Once again...

 

[morpheus_xx]

next try, could be fixed now