Importing and playing movies hangs Moving Pictures and MediaPortal (1 Viewer)

[Buzzie]

Hi All,

I am having a very serious problem and it really is driving me insane so i hope you guys can help me.
Recently i have bought a Linksys Mediahub and installed 2 x 2tb Drives in it. I have copied most of my movies to this mediahub.
I also have some movies on my internal harddisks in my HTPC.

When i import my movies that are on my internal harddisk the importation is succesful. I can start a movie in MP and it plays fine.
But when i add the Linksys Mediahub to the Movie Importer it scans and finds the movies....it gets the name and all. But it stops when all movies are found and it is going to retrieve media information. i can switch tabs in Moving Pictures but the retrieval of info hangs.
This has also happend at the end when only a few movies are left.
When i start Media Portal and start a Movie.....Media Portal Hangs. Even a movie that is on my internal drive does NOT play anymore.

At first i thought it was because i was using Windows 7 Enterprise 64bit so i reinstalled my system with the 32bit version.
This does not fix it.
Even reinstalling my system with Windows XP doesnt help.
Its a clean system with only Media Portal installed and the latest updates for windows. Also my video drivers are updated.
SAF 5 is installed but even with SAF 4 or without SAF does not have any differences.

I have read that people have had some problems with their mediainfo.dll file....so i tried several older versions of that file but thats a no go either.

Does anyone have a clue to whats going on??

I can access the Linksys Mediahub fine and can copy and move files with no problem.
Its formatted in NTFS and the mediahub has made 1 big drive of 4tb so no RAID

I have also a 1tb full of movies on an external Toshiba hard drive.
What i have also tried is importing the movies that are on my internal drive and the importing movies from the Toshiba drive that was connected to my Synology Diskstation. Then the same problem happens.
This is WITHOUT the importing from the LinkSys. so its not really just a linksys problem.

My HTPC has a network connection to my modem/router. The Linksys is connected to the same modem/router
The Synology is connected to a wireless access point that is connected to my modem/router.
The Toshiba was connected to my Synology and is now connected to my Linksys.

I hope you guys can help me.

Thanks

 

[fforde]

There is an issue with MediaInfo that causes MediaInfo retrieval to in some cases take a very long time (which results in things basically hanging) when analyzing a file on a network drive. The MediaInfo guys have a fix on the way and as soon as it's available we will push out an update to support the change. In the mean time though, assuming this is in fact the issue, your only recourse is probably to just disable MediaInfo retrieval for now. In the configuration screen on the Importer tab, there is a gear icon just above the importer list. Click the Gear and uncheck "Automatically Retrieve MediaInfo".

Sorry for all the trouble.

 

[RoChess]

Try older MediaInfo DLL, v0.7.26 if memory serves me. As this can cause serious delays in some situations due to B-frame scan. The issue is known by MediaInfo developers and they are working on it, so eventually their fixed version will get integrated.

Or try disabling the MediaInfo scanning in MovPic and MediaPortal (it is MePo that scans the file right before playback that is cause for most of the delay).

If that still doesn't solve your problem, try posting some debug enabled log files, so that developers can have a proper look at the reasons for your issues. Perhaps you have some incompatible plugin running.

 

[Buzzie]

Hey fforde,

thanks for your reply.

Is that "bug" in mediainfo there for a while now?? since i have tried many versions of the dll file
0.7.33 and even 0.7.26 or 0.7.27

but i will defenitly try to turn the setting off.

i will let you all know

 

[fforde]

I think RoChess is right, 0.7.26 or earlier should work correctly and an upcoming release of MediaInfo is scheduled to allow us to work around the problem.

 

[Buzzie]

Thanks guys.
I will try to look at the option to turn off MediaInfo scanning.

I was already using MediaInfo 0.7.26 so that wasnt a complete solution for me.

I did notice indeed with 0.7.26 that the importing stops for a long time and then suddenly continues again just like fforde says.
I always killed the process the last couple of days when the importing stopped.

I will go and look to see if it works when i get back home tonight.

 

[Buzzie]

Thanks guys.
I will try to look at the option to turn off MediaInfo scanning.

I was already using MediaInfo 0.7.26 so that wasnt a complete solution for me.

I did notice indeed with 0.7.26 that the importing stops for a long time and then suddenly continues again just like fforde says.
I always killed the process the last couple of days when the importing stopped.

I will go and look to see if it works when i get back home tonight.

Ok....using 0.7.26 i had no problems with my tv-series and turning off the automatically use of MediaInfo in Moving Pictures solved my problem with importing and playing movies.
I only miss the icons now but i can live with that for now.

Will try the new mediainfo file posted by RoChess in another thread