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Message: <blockquote data-quote="microwav" data-source="post: 499048" data-attributes="member: 90178">Just an update in case anyone was wondering. I was just about to give up all together and return the unit. So I contacted Hauppauge customer support and had this to say:"Sounds like an older hardware issue with the device itself. Have you tried, or do you have the option to try the device on another machine. If you get the same effect then the device would probably need to be sent in for replacement with a new device. "I tried on another computer with same results. I am having an RMA done and I'll update here and let you kids know how things are going.</blockquote>