Install failed Error 0xfffffff7 Windows 8 (2 Viewers)

Benjamin Levy

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September 12, 2017
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I am a new user trying to install MP2 on a Windows 8 HTPC
I got install error 0xfffffff7

I am including an extract of my log file.and attach the full file as an attachment

The general perception I get from the install log is some kind of direct-x issue. I see other posts about direct-x issues.
I ran dxdiag, and it shows that I have direct x version 11 installed with no obvious errors.

Any ideas/ suggestions??


[0524:1C20][2017-09-11T19:35:58]w343: Prompt for source of package: directx9, payload: directx9, path: C:\Users\TV\Downloads\MediaPortal\MP2-Setup-2.1.1\dxwebsetup.exe
[0524:1C20][2017-09-11T19:35:58]i338: Acquiring package: directx9, payload: directx9, download from:
[2A00:2570][2017-09-11T19:35:59]i305: Verified acquired payload: directx9 at path: C:\ProgramData\Package Cache\.unverified\directx9, moving to: C:\ProgramData\Package Cache\3c8243734cf43dd7bb2332ba05b58ccacfa4377c\dxwebsetup.exe.
[2A00:2570][2017-09-11T19:35:59]i304: Verified existing payload: dokan at path: C:\ProgramData\Package Cache\DD6B82B9F721EC1422F206795F32CF938574161B\DokanSetup_1.0.3.exe.
[2A00:2570][2017-09-11T19:36:01]i304: Verified existing payload: MainPackage at path: C:\ProgramData\Package Cache\{3E9F6A98-1564-4D6D-8A07-6551215E2D34}v2.1.1707.10312\MP2-Setup.msi.
[2A00:08E8][2017-09-11T19:36:01]i301: Applying execute package: directx9, action: Install, path: C:\ProgramData\Package Cache\3c8243734cf43dd7bb2332ba05b58ccacfa4377c\dxwebsetup.exe, arguments: '"C:\ProgramData\Package Cache\3c8243734cf43dd7bb2332ba05b58ccacfa4377c\dxwebsetup.exe" /q'
[2A00:08E8][2017-09-11T19:36:02]e000: Error 0xfffffff7: Process returned error: 0xfffffff7
[2A00:08E8][2017-09-11T19:36:02]e000: Error 0xfffffff7: Failed to execute EXE package.
[0524:01B8][2017-09-11T19:36:02]e000: Error 0xfffffff7: Failed to configure per-machine EXE package.


  • MediaPortal_2_20170911193552.txt
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