Install issue with last 2 revisions (1 Viewer)

ocean55

Portal Member
May 13, 2006
32
0
Outerspace
Hi all,

I was wondering if anyone had seen this error before when running the TV-Series install executable in Win7 Ultimate as the local administrator (as can be seen in the attachments).

I have searched everywhere for Error 2329 with not much luck.

What appears to be happening is that Windows Installer is writing .rbs and .rbf files to the Config.msi folder, but partway through the installation it writes one of the .rbf files which is 0 bytes, and then hangs with the first error. (TV-SERIES.png) Clicking OK starts a rollback process, then throws error 2 (TV-SERIES2.png).

I recall having run into this 3 builds ago, but realized that I wasn't right clicking and running as administrator (even though logged in as the local admin).
Doing this that time resolved the issue, but now it happens regardless.

Anyways, I have run full updates (as I definitely suspect it is the Windows Installer on my system that is screwing up and not TV-Series installer) as well as searched out other methods (re-installing Windows Installer 4.5 (which in the end I couldn't) changing temporarily permissions to full for everyone on Config.msi, apparently there used to be a tool called Windows Installer Cleanup Tool - but no more, and ran CCleaner hoping it may be a registry issue or a half installed application)

The one thing I haven't attempted as I really don't want to, is complete removal of Media Portal and fresh installation

Any advice about this would be much appreciated and thank you all for the years of fantastic software..:)
 

Attachments

  • TV-SERIES.png
    TV-SERIES.png
    46.4 KB
  • TV-SERIES 2.png
    TV-SERIES 2.png
    43.4 KB

RoChess

Extension Developer
  • Premium Supporter
  • March 10, 2006
    4,434
    1,897
    Disable UAC completly and reinstall MP-TVSeries again, see if that's the underlying problem. You can re-enable it again after install finishes.

    If it still fails with UAC disabled, then make sure your temp folders are empty, CCleaner sometimes doesn't properly clean on Windows 7 (unless they fixed that since last I encountered that problem).

    Try that first, and report back please.
     

    ocean55

    Portal Member
    May 13, 2006
    32
    0
    Outerspace
    WOOHOO!

    RoChess, you da man!

    Thank you for the advice as the install worked...

    I disabled UAC completely, cleared the temp directories and rebooted and it installed without issue.

    Thank you again!!

    -=O=-
     

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