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<blockquote data-quote="HomeY" data-source="post: 1095327" data-attributes="member: 68365">First please take a look at the following folder:C:\ProgramData\MySQL\MySQL Server 5.6\dataAnd zip the files with the same hostname as your computer. For example when your computername is 'SERVER', the files should be called SERVER.err &amp; SERVER.pid.also zip up the 'mptvdb' folder and attach here.When you completely remove the installation of MediaPortal, it does NOT clean up the MySQL database (in case users use that for something else as MP also).So my suggestion would be to remove both MP &amp; MySQL. After uninstalling MySQL, also make sure to delete the userfiles/database, so delete the MySQL folder from your C:\ProgramData (AFTER collecting the files &amp; folder!). Then run the MediaPortal installer again.You can find the logfiles in the following locations:Client &gt; C:\ProgramData\Team MediaPortal\MediaPortal\logServer &gt; C:\ProgramData\Team MediaPortal\MediaPortal TV Server\log</blockquote>

[QUOTE="HomeY, post: 1095327, member: 68365"] First please take a look at the following folder: C:\ProgramData\MySQL\MySQL Server 5.6\data And zip the files with the same hostname as your computer. For example when your computername is 'SERVER', the files should be called SERVER.err & SERVER.pid. also zip up the 'mptvdb' folder and attach here. When you completely remove the installation of MediaPortal, it does NOT clean up the MySQL database (in case users use that for something else as MP also). So my suggestion would be to remove both MP & MySQL. After uninstalling MySQL, also make sure to delete the userfiles/database, so delete the MySQL folder from your C:\ProgramData (AFTER collecting the files & folder!). Then run the MediaPortal installer again. You can find the logfiles in the following locations: Client > C:\ProgramData\Team MediaPortal\MediaPortal\log Server > C:\ProgramData\Team MediaPortal\MediaPortal TV Server\log [/QUOTE]

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