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If you have followed the procedures in theInstallation steps, and are still running into problems, try this:

Be sure to double-check the Minimum Requirements of MediaPortal to be sure you have all the necessary support files installed. http://nolanparty.com/mediaportal.sourceforge.net/phpBB2/viewtopic.php?t=650

Then after receiving an error, check to see if you have actually installed it into a clean, empty directory.

You may have to backup your special configuration files. The easiest way to do this is rename the MediaPortal directory from:

C:\Program_Files\Team_MediaPortal\MediaPortal
to:
C:\Program_Files\Team_MediaPortal\Old.
Then, try to reinstall MediaPortal again, into the default directory.

Often disabling or trying a different VRML setting will help, due to different video/graphic card dependencies. Goto Setup>Options - MyTv under Video Renderer. Try each of the options to see if they will resolve your problems. Overlay will be most compatible, VMR9 Windowless/Renderless will give less compatibility.

Various errors/failures will indicate that you may not have installed all these files, or something like an external Mpeg1/2 codec is missing.

If you still cannot resolve your problem, locate the mediaportal.log, and the capture.log in MediaPortal root folder, and come to the support forums. Post this information in a thread along with your MP version, and basic hardware info. This will allow the devs to more accurately respond to your issue.

Thanks

<blockquote data-quote="Anonymous" data-source="post: 1007">If you have followed the procedures in theInstallation steps, and are still running into problems, try this:&nbsp; &nbsp; Be sure to double-check the Minimum Requirements of MediaPortal to be sure you have all the necessary support files installed. <a href="http://nolanparty.com/mediaportal.sourceforge.net/phpBB2/viewtopic.php?t=650" target="_blank">http://nolanparty.com/mediaportal.sourceforge.net/phpBB2/viewtopic.php?t=650</a>Then after receiving an error, check to see if you have actually installed it into a clean, empty directory.You may have to backup your special configuration files. The easiest way to do this is rename the MediaPortal directory from:<ul>
<li data-xf-list-type="ul">C:\Program_Files\Team_MediaPortal\MediaPortal 
to: 
C:\Program_Files\Team_MediaPortal\Old.</li>
</ul>Then, try to reinstall MediaPortal again, into the default directory.Often disabling or trying a different VRML setting will help, due to different video/graphic card dependencies.&nbsp; Goto Setup&gt;Options - MyTv under Video Renderer. Try each of the options to see if they will resolve your problems. Overlay will be most compatible, VMR9 Windowless/Renderless will give less compatibility. Various errors/failures will indicate that you may not have installed all these files, or something like an external Mpeg1/2 codec is missing.If you still cannot resolve your problem, locate the mediaportal.log, and the capture.log in MediaPortal root folder, and come to the support forums. Post this information in a thread along with your MP version, and basic hardware info. This will allow the devs to more accurately respond to your issue. Thanks</blockquote>

[QUOTE="Anonymous, post: 1007"] If you have followed the procedures in the[b]Installation[/b] steps, and are still running into problems, try this: Be sure to double-check the [b]Minimum Requirements[/b] of MediaPortal to be sure you have all the necessary support files installed. [url]http://nolanparty.com/mediaportal.sourceforge.net/phpBB2/viewtopic.php?t=650[/url] Then after receiving an error, check to see if you have actually installed it into a clean, empty directory. You may have to backup your special configuration files. The easiest way to do this is rename the MediaPortal directory from: [list]C:\Program_Files\Team_MediaPortal\MediaPortal to: C:\Program_Files\Team_MediaPortal\Old.[/list] Then, try to reinstall MediaPortal again, into the default directory. Often disabling or trying a different VRML setting will help, due to different video/graphic card dependencies. Goto Setup>Options - MyTv under Video Renderer. Try each of the options to see if they will resolve your problems. Overlay will be most compatible, VMR9 Windowless/Renderless will give less compatibility. Various errors/failures will indicate that you may not have installed all these files, or something like an external Mpeg1/2 codec is missing. If you still cannot resolve your problem, locate the mediaportal.log, and the capture.log in MediaPortal root folder, and come to the support forums. Post this information in a thread along with your MP version, and basic hardware info. This will allow the devs to more accurately respond to your issue. Thanks [/QUOTE]