live Tv no sound or picture (1 Viewer)

[Kerry gilbert]

Hi MM
thanks for the quick reply, more screenshots , this time I have what you want to see, once again many thanks for your patience and help.

Regards

Kerry

 

[Kerry gilbert]

Hi team any clues? i find it odd that when i first turn the system on i can run the tv fine. but if i return to the home screen and stop the tv and then try to restart it (either immediately or after using another function eg dvd or watching a movie) that all the tv presents a black screen caused by "TsReader and TsWriter log files being full of continuity errors" and that i have to reboot the computer to be able to watch tv again. i am definitely out of my depth here.
i have purchased a new LNB, should i install that to see if it cures my issues?
Cheers

Kerry