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MediaPortal 2
Submit: Bug Reports
Media Portal Crashes Every Few Days
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<blockquote data-quote="Tomkon" data-source="post: 1283014" data-attributes="member: 167211"><p>Before you create this bug report:</p><ol> <li data-xf-list-type="ol">Make sure that your system <em>(Windows, codecs and drivers)</em> is up to date, matching the <a href="https://www.team-mediaportal.com/wiki/display/MediaPortal2/Installing+MediaPortal+2" target="_blank"><strong>Requirements</strong></a> and you've filled in your <a href="http://forum.team-mediaportal.com/account/systemspecs" target="_blank"><strong>System Specs.</strong></a></li> <li data-xf-list-type="ol">Have a look at our <a href="https://www.team-mediaportal.com/wiki/display/MediaPortal2" target="_blank"><strong>MediaPortal Wiki!</strong></a> Maybe the solution is already there.</li> <li data-xf-list-type="ol">Have a look at our <strong><a href="https://issues.team-mediaportal.com/issues/?jql=project%20%3D%20MP2%20AND%20resolution%20%3D%20Unresolved%20ORDER%20BY%20priority%20DESC%2C%20updated%20DESC" target="_blank">Jira (Bug and Issue Tracker)</a></strong>and the threads in this section, maybe your problem is already known.</li> <li data-xf-list-type="ol">Search the forums for your problem, it's very likely that someone else already encountered the same problem.</li> </ol><p></p><p><strong><em><span style="color: rgb(243, 121, 52)">Please always include log files with your Bug Report!</span></em></strong></p><p>Check out our Wiki: <a href="https://www.team-mediaportal.com/wiki/display/MediaPortal2/Bug+Reports+and+Log+Files" target="_blank"><strong>Bug Reports and Log Files</strong></a></p><p></p><p>==================================================================</p><p></p><p><span style="font-size: 12px"><em>Describe the Problem you encounter as detailed as possible! "It does not work" won't help the team to understand the problem. </em></span></p><p><strong> Description: </strong></p><p>Every 2-3 days, when I turn on the TV, MP (64 bit) has either crashed and closed completely, or it has left fullscreen mode and is a smaller window that is frozen. This has not occurred while using MP, but when the TV is turned off. All instances were with MP in fullscreen live TV mode when TV is powered off. Log files following most recent crash are attached.</p><p></p><p>Windows 10 Home 64 bit</p><p>Version 1909</p><p>Build 18363.1379</p><p>Intel i5-10400</p><p>RAM 32GB</p><p></p><p></p><p></p><p></p><p></p><p><em><span style="font-size: 12px">Describe as detailed as possible the steps that are required to encounter the issue. This info is critical for the team to understand the problem. </span></em></p><p><strong> Steps to Reproduce: </strong></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p>.</p></blockquote><p></p>
[QUOTE="Tomkon, post: 1283014, member: 167211"] Before you create this bug report: [LIST=1] [*]Make sure that your system [I](Windows, codecs and drivers)[/I] is up to date, matching the [URL='https://www.team-mediaportal.com/wiki/display/MediaPortal2/Installing+MediaPortal+2'][B]Requirements[/B][/URL] and you've filled in your [URL='http://forum.team-mediaportal.com/account/systemspecs'][B]System Specs.[/B][/URL] [*]Have a look at our [URL='https://www.team-mediaportal.com/wiki/display/MediaPortal2'][B]MediaPortal Wiki![/B][/URL] Maybe the solution is already there. [*]Have a look at our [B][URL='https://issues.team-mediaportal.com/issues/?jql=project%20%3D%20MP2%20AND%20resolution%20%3D%20Unresolved%20ORDER%20BY%20priority%20DESC%2C%20updated%20DESC']Jira (Bug and Issue Tracker)[/URL][/B]and the threads in this section, maybe your problem is already known. [*]Search the forums for your problem, it's very likely that someone else already encountered the same problem. [/LIST] [B][I][COLOR=rgb(243, 121, 52)]Please always include log files with your Bug Report![/COLOR][/I][/B] Check out our Wiki: [URL='https://www.team-mediaportal.com/wiki/display/MediaPortal2/Bug+Reports+and+Log+Files'][B]Bug Reports and Log Files[/B][/URL] ================================================================== [SIZE=3][I]Describe the Problem you encounter as detailed as possible! "It does not work" won't help the team to understand the problem. [/I][/SIZE] [B] Description: [/B] Every 2-3 days, when I turn on the TV, MP (64 bit) has either crashed and closed completely, or it has left fullscreen mode and is a smaller window that is frozen. This has not occurred while using MP, but when the TV is turned off. All instances were with MP in fullscreen live TV mode when TV is powered off. Log files following most recent crash are attached. Windows 10 Home 64 bit Version 1909 Build 18363.1379 Intel i5-10400 RAM 32GB [I][SIZE=3]Describe as detailed as possible the steps that are required to encounter the issue. This info is critical for the team to understand the problem. [/SIZE][/I] [B] Steps to Reproduce: [/B] . [/QUOTE]
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Submit: Bug Reports
Media Portal Crashes Every Few Days
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