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<blockquote data-quote="mm1352000" data-source="post: 1215808" data-attributes="member: 82144">Thanks, the log files are perfect. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite24" alt="(y)" title="Thumbs Up&nbsp; &nbsp; (y)" loading="lazy" data-shortname="(y)" />The Windows application event log - which is always the first place to look when trying to determine the cause of a crash for any program - shows the following:[spoiler]&quot;3/19/2017 6:54:14 PM&quot;;&quot;.NET Runtime&quot;;&quot;(0)&quot;;&quot;Error&quot;;&quot;Application: TVService.exeFramework Version: v4.0.30319Description: The process was terminated due to an unhandled exception.Exception Info: exception code c0000005, exception address 61A2346B&quot;;&quot;1026&quot;&quot;3/19/2017 6:54:14 PM&quot;;&quot;Application Error&quot;;&quot;Application Crashing Events&quot;;&quot;Error&quot;;&quot;Faulting application name: TVService.exe, version: 1.15.0.0, time stamp: 0x576f98f2 Faulting module name: CompPkgSup.DLL, version: 10.0.14393.953, time stamp: 0x58ba5a1f Exception code: 0xc0000005 Fault offset: 0x0000346b Faulting process id: 0x1d98 Faulting application start time: 0x01d2a1036b059c92 Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server\TVService.exe Faulting module path: C:\Windows\System32\CompPkgSup.DLL Report Id: 5ef84872-4735-47ac-988b-0eaad99890af Faulting package full name:&nbsp; Faulting package-relative application ID: &quot;;&quot;1000&quot;[/spoiler]In short: the reference to CompPkgSup.DLL means that you're affected by the same issue as discussed in --&gt;<a href="https://forum.team-mediaportal.com/threads/1-16-pre-rel-crashes-after-w10-update.136308/" target="_blank">this thread</a>&lt;--.Microsoft acknowledged they had a bug in this recent update:<a href="https://support.microsoft.com/en-us/help/4013429/windows-10-update-kb4013429" target="_blank">https://support.microsoft.com/en-us/help/4013429/windows-10-update-kb4013429</a>...and they've released a fix in the last 24 hours:<a href="https://support.microsoft.com/en-us/help/4015438/windows-10-update-kb4015438" target="_blank">https://support.microsoft.com/en-us/help/4015438/windows-10-update-kb4015438</a>Installing the fix should solve the problem.Kind regards,mm</blockquote>

[QUOTE="mm1352000, post: 1215808, member: 82144"] Thanks, the log files are perfect. (y) The Windows application event log - which is always the first place to look when trying to determine the cause of a crash for any program - shows the following: [spoiler] "3/19/2017 6:54:14 PM";".NET Runtime";"(0)";"Error";"Application: TVService.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 61A2346B ";"1026" "3/19/2017 6:54:14 PM";"Application Error";"Application Crashing Events";"Error";"Faulting application name: TVService.exe, version: 1.15.0.0, time stamp: 0x576f98f2 Faulting module name: CompPkgSup.DLL, version: 10.0.14393.953, time stamp: 0x58ba5a1f Exception code: 0xc0000005 Fault offset: 0x0000346b Faulting process id: 0x1d98 Faulting application start time: 0x01d2a1036b059c92 Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server\TVService.exe Faulting module path: C:\Windows\System32\CompPkgSup.DLL Report Id: 5ef84872-4735-47ac-988b-0eaad99890af Faulting package full name: Faulting package-relative application ID: ";"1000"[/spoiler] In short: the reference to CompPkgSup.DLL means that you're affected by the same issue as discussed in -->[URL='https://forum.team-mediaportal.com/threads/1-16-pre-rel-crashes-after-w10-update.136308/']this thread[/URL]<--. Microsoft acknowledged they had a bug in this recent update: [URL]https://support.microsoft.com/en-us/help/4013429/windows-10-update-kb4013429[/URL] ...and they've released a fix in the last 24 hours: [URL]https://support.microsoft.com/en-us/help/4015438/windows-10-update-kb4015438[/URL] Installing the fix should solve the problem. Kind regards, mm [/QUOTE]

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