Media Portal Has Stopped Working

Discussion in 'General Support' started by Dorsetsi, December 20, 2017.

  1. Dorsetsi

    Dorsetsi New Member

    December 20, 2017
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    Home Country:
    United Kingdom United Kingdom
    Show System Specs

    I had Media Portal 1 crash on me a few days ago, and I now get the error "MediaPortal has stopped working" when I try and launch it or any configuration executable. The following is given in the problem details:

    Problem Event Name: APPCRASH
    Application Name: MediaPortal.exe
    Application Version:
    Application Timestamp: 59d9d5bc
    Fault Module Name: clr.dll
    Fault Module Version: 4.0.30319.18444
    Fault Module Timestamp: 52717e84
    Exception Code: c0000005
    Exception Offset: 000a6d27
    OS Version: 6.1.7601.
    Locale ID: 2057
    Additional Information 1: a153
    Additional Information 2: a1534244a8eb45062746770ad02582d3
    Additional Information 3: 7522
    Additional Information 4: 75223ff05c6c2f51d89112c1eb02b4c0

    I have tried re-installing the latest version over the top and I get a similar error that the deployment tool has stopped working when it starts the install process. The software has been working fine for many months prior to this with no issues, so I know all the pre-reqs were OK.

    Any help gratefully received (especially as I am going to be a dead man if I dont get this working by the weekend when xmas tv kicks off!)

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