Mediaportal Configuration crashing...I didn't change anything :-(

Discussion in 'General Support' started by nzdreamer55, October 19, 2015.

  1. nzdreamer55
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    So I have had MP 1.12 running smoothly for 2-3 months and just this morning when I was opening the config it crashed launching the configuration area. I have attached logs for someone to please help me pinpoint the problem.

    Thanks


     
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  3. mm1352000
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    Hello

    The Windows application event log says:
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    "10/19/2015 8:49:05 AM";".NET Runtime";"(0)";"Error";"Application: Configuration.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.ObjectDisposedException
    Stack:
    at System.Windows.Forms.Control.CreateHandle()
    at System.Windows.Forms.Form.CreateHandle()
    at System.Windows.Forms.Control.get_Handle()
    at System.Windows.Forms.Control.get_WindowText()
    at System.Windows.Forms.Form.get_WindowText()
    at System.Windows.Forms.Control.get_Text()
    at System.Windows.Forms.Form.get_Text()
    at System.Windows.Forms.ThreadExceptionDialog..ctor(System.Exception)
    at System.Windows.Forms.Application+ThreadContext.OnThreadException(System.Exception)
    at System.Windows.Forms.Control.WndProcException(System.Exception)
    at System.Windows.Forms.Control+ControlNativeWindow.OnThreadException(System.Exception)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)
    at System.Windows.Forms.SafeNativeMethods.ShowWindow(System.Runtime.InteropServices.HandleRef, Int32)
    at System.Windows.Forms.Control.SetVisibleCore(Boolean)
    at System.Windows.Forms.Form.SetVisibleCore(Boolean)
    at System.Windows.Forms.Control.set_Visible(Boolean)
    at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
    at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
    at System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
    at MediaPortal.Configuration.Startup.Start()
    at MediaPortal.Configuration.Startup.Main(System.String[])
    ";"1026"
    "10/19/2015 8:49:05 AM";"Application Error";"Application Crashing Events";"Error";"Faulting application name: Configuration.exe, version: 1.12.0.0, time stamp: 0x55885122 Faulting module name: KERNELBASE.dll, version: 6.3.9600.18007, time stamp: 0x55c4bcfc Exception code: 0xe0434352 Fault offset: 0x00015b68 Faulting process id: 0x116c Faulting application start time: 0x01d10a85ad5d830d Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\Configuration.exe Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll Report Id: ecf51b35-7678-11e5-bed6-acfdce5dce87 Faulting package full name: Faulting package-relative application ID: ";"1000"
    "10/19/2015 8:49:09 AM";"Windows Error Reporting";"(0)";"Information";"Fault bucket , type 0 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: Configuration.exe P2: 1.12.0.0 P3: 55885122 P4: System.Windows.Forms P5: 4.0.30319.34250 P6: 54d46da6 P7: 79b P8: 23 P9: System.ObjectDisposedException P10: Attached files: C:\Users\Kira\AppData\Local\Temp\WERCCF7.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Configuration.ex_a7f0cc84684abfcb9a0b0e39a696473cd753d51_3a408fdd_079fda55 Analysis symbol: Rechecking for solution: 0 Report Id: ecf51b35-7678-11e5-bed6-acfdce5dce87 Report Status: 97 Hashed bucket: ";"1001"
    "10/19/2015 8:49:09 AM";"Application Error";"Application Crashing Events";"Error";"Faulting application name: Configuration.exe, version: 1.12.0.0, time stamp: 0x55885122 Faulting module name: KERNELBASE.dll, version: 6.3.9600.18007, time stamp: 0x55c4bcfc Exception code: 0xc000041d Fault offset: 0x00015b68 Faulting process id: 0x116c Faulting application start time: 0x01d10a85ad5d830d Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\Configuration.exe Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll Report Id: ef19e4be-7678-11e5-bed6-acfdce5dce87 Faulting package full name: Faulting package-relative application ID: ";"1000"
    "10/19/2015 8:49:10 AM";"Windows Error Reporting";"(0)";"Information";"Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: Configuration.exe P2: 1.12.0.0 P3: 55885122 P4: KERNELBASE.dll P5: 6.3.9600.18007 P6: 55c4bcfc P7: c000041d P8: 00015b68 P9: P10: Attached files: C:\Users\Kira\AppData\Local\Temp\WERDAC3.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Configuration.ex_a4729d297e19b59e7a39aac9a6428aaf162cbd5_3a408fdd_0c0bdeca Analysis symbol: Rechecking for solution: 0 Report Id: ef19e4be-7678-11e5-bed6-acfdce5dce87 Report Status: 97 Hashed bucket: ";"1001"


    That's totally incomprehensible to me. Makes no sense.

    I can see that you've been able to successfully open configuration since then, so... I don't know.
     
  4. nzdreamer55
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    No I have not been able to open configuration since posting. I can still use media portal but when I try to open configuration it crashes. Well if the logs don't help, maybe I should try uninstalling MePo and reinstalling? What do you think?
     
  5. mm1352000
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    That's really odd, because the log files seem quite clear.
    I don't see any problems prior to 19 Oct. On the morning of 19 Oct I see you attempt to open configuration 3 times. The first 2 times - within 20 seconds at 8:49 AM - appear to be crashes where the last line in the log file is:
    [2015-10-19 08:49:17,830] [Config ] [Config Main] [INFO ] - LoadSectionSettings() - Music DSP

    However the 3rd attempt at 8:52 AM appears to be completely successful.

    I wonder if you've got "zombie" versions of configuration running.
    Maybe try simply rebooting the PC?
    Alternatively, try deleting c:\ProgramData\Team MediaPortal\MediaPortal\musicdsp.xml.
     
  6. nzdreamer55
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    OMG I could have zombies! I knew that my wife was watching way too much of The Walking Dead. :)

    I'll give those suggestions a try. I have restarted it and still have the problem. I'll post back soon with the results.

    Thanks for the second look.
     
  7. nzdreamer55
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    OK so I opened that file and I changed the setting for the DSP from -25 to -16. This worked and now the config opens with out an error. Could this be a bug in that it allows the user to input values that are not valid? The problem that I was trying to correct is that my TV shows and movies are much softer than my music so when I switch between them I am always turning the volume up or down. Maybe there is another way to do this?

    Again thanks for the help.
     
  8. mm1352000
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    Great. :)

    I very much doubt it, but I don't know for sure. In the past that config file has been prone to corruption which has caused MP and/or configuration to fail to open and/or crash. That's why I suggested deleting it.

    I fiddled with the settings on my own machine and I can set -25 dB without any problem. If you set the value back to -25 dB does config start to crash again?

    First, let me declare that I've never mucked around with these settings before, and I don't use MediaPortal for music. However, in a past life I have done a little bit of audio engineering. On that basis I wouldn't have thought the compressor would help much (if at all) unless the music was peaking over 0 dB, which seems unlikely for properly mastered commercially produced music. Popular/radio music is already highly compressed these days. Applying negative dynamic amplification seems more likely to be helpful.

    Pass. No idea.
    I would have thought TV levels would have been comparable. Are you playing/comparing 5.1 channel TV content played through a stereo speaker system without down-mixing to native stereo (2 channel) music? If so, that would explain the gain difference... and the solution would be to down-mix the TV content, not mess with the music gain.

    You're welcome. :)
    In case there's a next time, it would probably help to have mentioned you had been tweaking the DSP settings. Problems don't start without reason. Usually it's a new element or a change in an existing element that triggers the problem to start. Anyhow, all's well that ends well.
     
  9. nzdreamer55
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    So just a follow up. Under the music settings there is an output box. It is set at 100. I though that this was a percentage, but when ever I changed it nothing seemed to happen. I changed it to 0 and then there was no music. I increased it to 50 and it was too loud. Tried 1 and it was too soft. Up to 10 and a bit too loud. Finally landed on 5 and this is a volume that matches my movies and TV series. Maybe it is a log output and not a linear output? Well it works now. Thanks
     
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