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MediaPortal 1
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General Support
MediaPortal crash (and restart) on LiveTV after Windows Update (Sep 2020) driver update for Intel HD Graphics 4600
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<blockquote data-quote="AndreT" data-source="post: 1278224" data-attributes="member: 130859"><p>Hi Joecrow,</p><p></p><p>Thank you for replying so quickly.</p><p></p><p>Using Intel driver build 5144, the latest available but the last 3 version also have the same problem. MP1 client Debug level logging. Old logs cleared.</p><p></p><p>The issue occurs within 1 second of starting a TV stream on any channel from the TV guide in the client. I usually hear about half a second of audio, a quick black screen (sometimes full screen, sometimes a small window) and then media portal client crashes back into windows and then automatically starts again. Note the configured 10 second delay before restart does not happen. The client restart is immediate. This crash I hope is captured in the first attached logs from timestamp 21:05</p><p></p><p>I then quit MP and restart via watchdog again and tried to view a recording. Attached log with timestamp 21:14. Same behavior again, crash and immediate client restart.</p><p></p><p>It does not seem to matter whether it is the first use after a reboot or any number of crashes after that. I can swap the Intel driver back to build 5063 without reboot and the MP1 client is immediately stable again. The 3rd logfile with timestamp 21:23 shows expected normal TV channel watching.</p><p></p><p>It is also interesting to note that in TV Server Configuration \ TV Channels \ All Channels I can select preview and with in 10 seconds I see and hear the channel in a small window. Same behavior for both Intel driver builds.</p><p></p><p>Hope this helps.</p><p></p><p>Please let me know if you need more detail.</p><p></p><p>Regards,</p><p>Andre</p></blockquote><p></p>
[QUOTE="AndreT, post: 1278224, member: 130859"] Hi Joecrow, Thank you for replying so quickly. Using Intel driver build 5144, the latest available but the last 3 version also have the same problem. MP1 client Debug level logging. Old logs cleared. The issue occurs within 1 second of starting a TV stream on any channel from the TV guide in the client. I usually hear about half a second of audio, a quick black screen (sometimes full screen, sometimes a small window) and then media portal client crashes back into windows and then automatically starts again. Note the configured 10 second delay before restart does not happen. The client restart is immediate. This crash I hope is captured in the first attached logs from timestamp 21:05 I then quit MP and restart via watchdog again and tried to view a recording. Attached log with timestamp 21:14. Same behavior again, crash and immediate client restart. It does not seem to matter whether it is the first use after a reboot or any number of crashes after that. I can swap the Intel driver back to build 5063 without reboot and the MP1 client is immediately stable again. The 3rd logfile with timestamp 21:23 shows expected normal TV channel watching. It is also interesting to note that in TV Server Configuration \ TV Channels \ All Channels I can select preview and with in 10 seconds I see and hear the channel in a small window. Same behavior for both Intel driver builds. Hope this helps. Please let me know if you need more detail. Regards, Andre [/QUOTE]
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MediaPortal 1
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General Support
MediaPortal crash (and restart) on LiveTV after Windows Update (Sep 2020) driver update for Intel HD Graphics 4600
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