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MediaPortal 1
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Mediaportal crashes (stopped working error) when playing a video on moving pictures or mp tv series
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<blockquote data-quote="mm1352000" data-source="post: 1234151" data-attributes="member: 82144"><p>Hello</p><p></p><p>If any program crashes, check the Windows application event log to find the cause. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /></p><p></p><p>In this case:</p><p>[collapse]</p><p>"26-11-2017 23:11:22";".NET Runtime";"(0)";"Error";"Application: MediaPortal.exe</p><p>Framework Version: v4.0.30319</p><p>Description: The process was terminated due to an unhandled exception.</p><p>Exception Info: System.AccessViolationException</p><p> at MediaPortal.Player.Subtitles.MpcEngine+MpcSubtitles.FreeSubtitles()</p><p> at MediaPortal.Player.Subtitles.MpcEngine.FreeSubtitles()</p><p> at MediaPortal.Player.VideoPlayerVMR9.Cleanup()</p><p> at MediaPortal.Player.VideoPlayerVMR9.GetInterfaces()</p><p> at MediaPortal.Player.VideoPlayerVMR7.Play(System.String)</p><p> at MediaPortal.Player.g_Player.Play(System.String, MediaType, System.IO.TextReader, Boolean, Int32, Boolean, Boolean)</p><p> at WindowPlugins.GUITVSeries.VideoHandler.Play(Int32)</p><p> at WindowPlugins.GUITVSeries.VideoHandler.ResumeOrPlay(WindowPlugins.GUITVSeries.DBEpisode)</p><p> at WindowPlugins.GUITVSeries.TVSeriesPlugin.CommonPlayEpisodeAction()</p><p> at WindowPlugins.GUITVSeries.TVSeriesPlugin.OnClicked(Int32, MediaPortal.GUI.Library.GUIControl, ActionType)</p><p> at MediaPortal.GUI.Library.GUIWindow.OnMessage(MediaPortal.GUI.Library.GUIMessage)</p><p> at WindowPlugins.GUITVSeries.TVSeriesPlugin.OnMessage(MediaPortal.GUI.Library.GUIMessage)</p><p> at MediaPortal.GUI.Library.GUIWindowManager.SendMessage(MediaPortal.GUI.Library.GUIMessage)</p><p> at MediaPortal.GUI.Library.GUIWindowManager.DispatchThreadMessages()</p><p> at MediaPortalApp.FrameMove()</p><p> at MediaPortal.D3D.OnIdle(System.Object, System.EventArgs)</p><p> at System.Windows.Forms.Application+ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32)</p><p> at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)</p><p> at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)</p><p> at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)</p><p> at System.Windows.Forms.Application.Run(System.Windows.Forms.Form)</p><p> at MediaPortalApp.Main(System.String[])</p><p></p><p>";"1026"</p><p>"26-11-2017 23:11:23";"Application Error";"Application Crashing Events";"Error";"Faulting application name: MediaPortal.exe, version: 1.18.0.0, time stamp: 0x59d9d5bc Faulting module name: mpcSubs.dll, version: 0.0.0.0, time stamp: 0x59d9d5ad Exception code: 0xc0000005 Fault offset: 0x00001db0 Faulting process ID: 0x1de8 Faulting application start time: 0x01d366f20671b2de Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe Faulting module path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\mpcSubs.dll Report ID: 6ff9d439-fc91-416d-9012-20555406e079 Faulting package full name: Faulting package-relative application ID: ";"1000"</p><p>"26-11-2017 23:11:23";"Windows Error Reporting";"(0)";"Information";"Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: MediaPortal.exe P2: 1.18.0.0 P3: 59d9d5bc P4: mpcSubs.dll P5: 0.0.0.0 P6: 59d9d5ad P7: c0000005 P8: 00001db0 P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER22B9.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_MediaPortal.exe_38a26da2b9c6d1d88129cab8b7340667a63aa_30d029d2_2a612597 Analysis symbol: Rechecking for solution: 0 Report ID: 6ff9d439-fc91-416d-9012-20555406e079 Report Status: 97 Hashed bucket: ";"1001"[/collapse]</p><p></p><p>So, the crash source is mpcSubs.dll (MPC HC subtitles).</p><p></p><p>You can workaround the crash by disabling/avoiding use of MPC HC subtitles engine.</p><p></p><p>I also suggest to read this thread:</p><p><a href="https://forum.team-mediaportal.com/threads/access-violation-in-mpcsubs-dll.137538/" target="_blank">[confirm] - Access violation in MPCSubs.dll</a></p></blockquote><p></p>
[QUOTE="mm1352000, post: 1234151, member: 82144"] Hello If any program crashes, check the Windows application event log to find the cause. ;) In this case: [collapse] "26-11-2017 23:11:22";".NET Runtime";"(0)";"Error";"Application: MediaPortal.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.AccessViolationException at MediaPortal.Player.Subtitles.MpcEngine+MpcSubtitles.FreeSubtitles() at MediaPortal.Player.Subtitles.MpcEngine.FreeSubtitles() at MediaPortal.Player.VideoPlayerVMR9.Cleanup() at MediaPortal.Player.VideoPlayerVMR9.GetInterfaces() at MediaPortal.Player.VideoPlayerVMR7.Play(System.String) at MediaPortal.Player.g_Player.Play(System.String, MediaType, System.IO.TextReader, Boolean, Int32, Boolean, Boolean) at WindowPlugins.GUITVSeries.VideoHandler.Play(Int32) at WindowPlugins.GUITVSeries.VideoHandler.ResumeOrPlay(WindowPlugins.GUITVSeries.DBEpisode) at WindowPlugins.GUITVSeries.TVSeriesPlugin.CommonPlayEpisodeAction() at WindowPlugins.GUITVSeries.TVSeriesPlugin.OnClicked(Int32, MediaPortal.GUI.Library.GUIControl, ActionType) at MediaPortal.GUI.Library.GUIWindow.OnMessage(MediaPortal.GUI.Library.GUIMessage) at WindowPlugins.GUITVSeries.TVSeriesPlugin.OnMessage(MediaPortal.GUI.Library.GUIMessage) at MediaPortal.GUI.Library.GUIWindowManager.SendMessage(MediaPortal.GUI.Library.GUIMessage) at MediaPortal.GUI.Library.GUIWindowManager.DispatchThreadMessages() at MediaPortalApp.FrameMove() at MediaPortal.D3D.OnIdle(System.Object, System.EventArgs) at System.Windows.Forms.Application+ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32) at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32) at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext) at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext) at System.Windows.Forms.Application.Run(System.Windows.Forms.Form) at MediaPortalApp.Main(System.String[]) ";"1026" "26-11-2017 23:11:23";"Application Error";"Application Crashing Events";"Error";"Faulting application name: MediaPortal.exe, version: 1.18.0.0, time stamp: 0x59d9d5bc Faulting module name: mpcSubs.dll, version: 0.0.0.0, time stamp: 0x59d9d5ad Exception code: 0xc0000005 Fault offset: 0x00001db0 Faulting process ID: 0x1de8 Faulting application start time: 0x01d366f20671b2de Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe Faulting module path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\mpcSubs.dll Report ID: 6ff9d439-fc91-416d-9012-20555406e079 Faulting package full name: Faulting package-relative application ID: ";"1000" "26-11-2017 23:11:23";"Windows Error Reporting";"(0)";"Information";"Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: MediaPortal.exe P2: 1.18.0.0 P3: 59d9d5bc P4: mpcSubs.dll P5: 0.0.0.0 P6: 59d9d5ad P7: c0000005 P8: 00001db0 P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER22B9.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_MediaPortal.exe_38a26da2b9c6d1d88129cab8b7340667a63aa_30d029d2_2a612597 Analysis symbol: Rechecking for solution: 0 Report ID: 6ff9d439-fc91-416d-9012-20555406e079 Report Status: 97 Hashed bucket: ";"1001"[/collapse] So, the crash source is mpcSubs.dll (MPC HC subtitles). You can workaround the crash by disabling/avoiding use of MPC HC subtitles engine. I also suggest to read this thread: [URL="https://forum.team-mediaportal.com/threads/access-violation-in-mpcsubs-dll.137538/"][confirm] - Access violation in MPCSubs.dll[/URL] [/QUOTE]
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Mediaportal crashes (stopped working error) when playing a video on moving pictures or mp tv series
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