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<blockquote data-quote="mm1352000" data-source="post: 772368" data-attributes="member: 82144">Hi again xfxAhhh, okay.Yes, logs would be very helpful I think. If the TV Server is installed on the same machine as MediaPortal then open up TV Server configuration and do a full scan, and then use the watchdog with option 3 (export all currently present logs) to create a zip file that contains all the important logs and information. There is excellent information about the watchdog --&gt;<a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/18_Contribute/2_Testing_and_Bug_Reports/WatchDog" target="_blank">here</a>&lt;--.Otherwise, if your TV Server is on a separate computer from MediaPortal then you can find the logs in C:\ProgramData\Team MediaPortal\MediaPortal TV Server\log\&nbsp; (for Windows Vista and Windows 7). That is a hidden folder though, so the easiest way to get there is to open TV Server configuration and click on the &quot;open log directory&quot; link in the top left hand corner (as shown in the screenshot --&gt;<a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration" target="_blank">here</a>&lt;--). Delete all the files in there, then do the FM scan, then zip up all the files that are created during the scan, and post the zip file here.No problem. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />mm</blockquote>

[QUOTE="mm1352000, post: 772368, member: 82144"] Hi again xfx Ahhh, okay. Yes, logs would be very helpful I think. If the TV Server is installed on the same machine as MediaPortal then open up TV Server configuration and do a full scan, and then use the watchdog [B]with option 3[/B] (export all currently present logs) to create a zip file that contains all the important logs and information. There is excellent information about the watchdog -->[URL="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/18_Contribute/2_Testing_and_Bug_Reports/WatchDog"]here[/URL]<--. Otherwise, if your TV Server is on a separate computer from MediaPortal then you can find the logs in C:\ProgramData\Team MediaPortal\MediaPortal TV Server\log\ (for Windows Vista and Windows 7). That is a hidden folder though, so the easiest way to get there is to open TV Server configuration and click on the "open log directory" link in the top left hand corner (as shown in the screenshot -->[URL="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration"]here[/URL]<--). Delete all the files in there, then do the FM scan, then zip up all the files that are created during the scan, and post the zip file here. No problem. :) mm [/QUOTE]

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