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MediaPortal 1
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"MediaPortal has stopped working" error after adding Ram Drive for Timeshifting
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<blockquote data-quote="mm1352000" data-source="post: 1231780" data-attributes="member: 82144"><p>Okay, let's refresh.</p><p></p><p>The sequence as I understand it is:</p><ol> <li data-xf-list-type="ol">You start watching the recording.</li> <li data-xf-list-type="ol">You fall asleep at some point with the recording still playing.</li> <li data-xf-list-type="ol">You wake up some time later. <strong>The recording is still playing, and the error is not on the screen</strong>.</li> <li data-xf-list-type="ol">You go to bed <strong>leaving the recording still playing</strong>.</li> <li data-xf-list-type="ol">You wake up in the morning and the error is on the screen.</li> </ol><p>Is this correct?</p><p></p><p>Thing is, the log files obviously can't tell me when you fell asleep, woke up and went to bed. They also can't tell me exactly what you saw, or small but important things such as whether you turned the TV off or whether the TV automatically blanked itself ("screensaver"). I have to combine what you tell me with what the log files tell me in order to try to understand what'd going on. Anything more you can tell me might be vital.</p><p></p><p>Again, the last indication in the log files is that MP is still playing the recording, and that's at 11:35 PM. At 11:24 PM I see you do a skip forward:</p><p>TSReaderPlayer: current pos:2135.0145894 dur:3831.599</p><p></p><p>In other words: the recording is only just over half way through at the last entry in MP's log file.</p><p></p><p>Beyond that all I have is that the Windows application event log tells me that the crash occurred at 7:06 AM:</p><p>[collapse]"10/18/2017 7:06:21 AM";"Windows Error Reporting";"(0)";"Information";"Fault bucket 109154389093, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: MediaPortal.exe P2: 1.17.100.0 P3: 59a3d8b3 P4: ntdll.dll P5: 10.0.15063.608 P6: 802f667e P7: c0000005 P8: 0005da74 P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER96C9.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA4D3.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA4D4.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA514.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_MediaPortal.exe_1322e2f95af33d446fdda8dcf4263f37deb9caf_fe8f502c_190c068f Analysis symbol: Rechecking for solution: 0 Report Id: 2e51256d-bf08-476e-99c6-68720203134a Report Status: 268435456 Hashed bucket: 74f116d2aa7ba4b2dd96f3c0bd92123c";"1001"[/collapse]</p><p></p><p>In other words, <strong>it almost looks like whatever you're doing when you wake up is causing the crash</strong>.</p><p></p><p>So, what do you do when you wake up?</p><p>Do you turn the TV on, or is it already on?</p><p>etc. etc. etc.</p><p>Again, the smallest detail could be important.</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1231780, member: 82144"] Okay, let's refresh. The sequence as I understand it is: [LIST=1] [*]You start watching the recording. [*]You fall asleep at some point with the recording still playing. [*]You wake up some time later. [B]The recording is still playing, and the error is not on the screen[/B]. [*]You go to bed [B]leaving the recording still playing[/B]. [*]You wake up in the morning and the error is on the screen. [/LIST] Is this correct? Thing is, the log files obviously can't tell me when you fell asleep, woke up and went to bed. They also can't tell me exactly what you saw, or small but important things such as whether you turned the TV off or whether the TV automatically blanked itself ("screensaver"). I have to combine what you tell me with what the log files tell me in order to try to understand what'd going on. Anything more you can tell me might be vital. Again, the last indication in the log files is that MP is still playing the recording, and that's at 11:35 PM. At 11:24 PM I see you do a skip forward: TSReaderPlayer: current pos:2135.0145894 dur:3831.599 In other words: the recording is only just over half way through at the last entry in MP's log file. Beyond that all I have is that the Windows application event log tells me that the crash occurred at 7:06 AM: [collapse]"10/18/2017 7:06:21 AM";"Windows Error Reporting";"(0)";"Information";"Fault bucket 109154389093, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: MediaPortal.exe P2: 1.17.100.0 P3: 59a3d8b3 P4: ntdll.dll P5: 10.0.15063.608 P6: 802f667e P7: c0000005 P8: 0005da74 P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER96C9.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA4D3.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA4D4.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA514.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_MediaPortal.exe_1322e2f95af33d446fdda8dcf4263f37deb9caf_fe8f502c_190c068f Analysis symbol: Rechecking for solution: 0 Report Id: 2e51256d-bf08-476e-99c6-68720203134a Report Status: 268435456 Hashed bucket: 74f116d2aa7ba4b2dd96f3c0bd92123c";"1001"[/collapse] In other words, [B]it almost looks like whatever you're doing when you wake up is causing the crash[/B]. So, what do you do when you wake up? Do you turn the TV on, or is it already on? etc. etc. etc. Again, the smallest detail could be important. [/QUOTE]
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