Reply to thread

Message

<blockquote data-quote="mm1352000" data-source="post: 783534" data-attributes="member: 82144">Hi adagioWhen you post logs, please use <a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/18_Contribute/2_Testing_and_Bug_Reports/WatchDog" target="_blank">the watchdog</a> so that we get the complete set of logs from MediaPortal and TV Server. It also grabs information from the system event log and DirectX (dxdiag) information. That extra information is critical in a situation like this. The procedure for using the watchdog after a crash is:1. Find the &quot;debug mode&quot; link in the &quot;Team MediaPortal&quot; folder in your start menu.2. Start it.3. Choose option 3 &quot;export all currently present logs&quot;.4. Step 3 will create a zip file that you can post.Okay, with that said. I'm aware that you've just upgraded to 1.2.0rc. Please let us know if you continue to experience the problem with the release candidate. If you do, post logs as described above and we'll go from there.mm<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" /></blockquote>

[QUOTE="mm1352000, post: 783534, member: 82144"] Hi adagio When you post logs, please use [URL="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/18_Contribute/2_Testing_and_Bug_Reports/WatchDog"]the watchdog[/URL] so that we get the complete set of logs from MediaPortal and TV Server. It also grabs information from the system event log and DirectX (dxdiag) information. That extra information is critical in a situation like this. The procedure for using the watchdog after a crash is: 1. Find the "debug mode" link in the "Team MediaPortal" folder in your start menu. 2. Start it. 3. Choose option 3 "export all currently present logs". 4. Step 3 will create a zip file that you can post. Okay, with that said. I'm aware that you've just upgraded to 1.2.0rc. Please let us know if you continue to experience the problem with the release candidate. If you do, post logs as described above and we'll go from there. mm :) [/QUOTE]

Verification