MediaPortal suddenly keeps crashing all the time

Discussion in 'General Support' started by somy, November 11, 2013.

  1. somy

    somy Portal Pro

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    Hi,



    I have MP 1.5.0 installed, everything works perfectly fine for several months until last week.
    The problem is, when I play a movie in MKV container, MP in many times just crashed. Sometimes it says MediaPortal stopped working, sometimes it says ffmpeg stops working, and other times it just show a black screen with only the sound. I tried the same LAVF setup in MPC-HC, and the movies are played fine there. I also tried to update Realtec and ATI drivers, which didn't help. I then studied the log file and find the error seems to be related to the file in C:\Program Files (x86)\Team MediaPortal\MediaPortal\MovieThumbnailer\ffmpeg.exe. I then tried to disable auto thumb generation for videos, and it solves the problem.
    What I'm curious is, I have not recently changed anything in my HTPC except that I enabled LAV filter for TS file (instead of the TSReader for TV). Is there anyway to fix this issue without reinstalling mediaportal?
    Any help is appreciated! Thank you!
     
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  3. somy

    somy Portal Pro

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    OK, the problem comes back again. This time when I play a movie, it says "Unable to play: filename, Video codec: AVC". The strange thing is, I got this error in fullscreen mode, and when press space+enter to change to windows mode, the movie plays fine. The problem seem to be different from the prev one, as MP this time didn't crash. Nothing special I can see in the log file either, I'm really pulling my hair out now :(
     
  4. somy

    somy Portal Pro

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    OK, I figured it out, it is a memory issue.
    I have enlarge the virtual memory, and it should work for now. SOmewhere in my system there is a memory leak......
     
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