MediaPortal2 V2.3.1 Crash in Recorded TV playback (1 Viewer)

Peter PROMS

Portal Member
January 1, 2021
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The recorded BBC TV programmed playback shows Video and Sound for 3 seconds then the application crashes from the MediaPlayer running 64bit and 32 bit.

Windows 10 Professional 64bit latest build.
 

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morpheus_xx

Lead Dev MP2
  • Team MediaPortal
  • March 24, 2007
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    Thanks for posting this, I did not see this kind of crash before. It seems to be related to subtitles inside your recording:

    Application: MP2-Client (x64).exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.AccessViolationException
    at System.Runtime.InteropServices.Marshal.CopyToManaged(IntPtr, System.Object, Int32, Int32)
    at MediaPortal.UI.Players.Video.Subtitles.SubtitleRenderer.CopyBits(IntPtr, System.Drawing.Bitmap ByRef, Int32, Int32, Int32)
    at MediaPortal.UI.Players.Video.Subtitles.SubtitleRenderer.ToSubtitle(IntPtr)
    at MediaPortal.UI.Players.Video.Subtitles.SubtitleRenderer.OnSubtitle(IntPtr)

    Can you upload a short sample for debugging this?

    What happens if you disable subtitles before starting playback of the recording? (under settings, players, video player)
     

    Peter PROMS

    Portal Member
    January 1, 2021
    9
    1
    United Kingdom United Kingdom
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    I ran the 32 bit version which showed subtitles and didn't crash. I have turned off subtitles and now the 64 bit version doesn't crash either. I will monitor this tomorrow and if I get another crash without subtitles I will send a sample video.
     

    Peter PROMS

    Portal Member
    January 1, 2021
    9
    1
    United Kingdom United Kingdom
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    Subtitles was the issue as all now working fine. If anyone else gets this error try running in 32bit mode and removing subtitles setting. Then both 32bit and 64bit playback recordings of BBC TV without issues. You can close off this as workaround found.
     

    morpheus_xx

    Lead Dev MP2
  • Team MediaPortal
  • March 24, 2007
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    Nice to found a workaround.

    But I would really prefer a sample of the recording to be able to properly fix this. Can you please do a recording with subtitles, cut off 1 minute and share it here?
     

    morpheus_xx

    Lead Dev MP2
  • Team MediaPortal
  • March 24, 2007
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    I could find and fix the issue. It was quite nasty, as the C++ compiler produced a different struct layout for 64 bit builds. Adding a "#pragma pack(1)" above the subtitles structure fixed the issue. @Developers

    I will publish a fix this evening
     

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