Moving Pictures Crash (1 Viewer)

[kiwijunglist]

Hi

Latest version of Moving Pictures with MP 1.5 final (fresh install not upgrade) and Win 10

MP crashes within about 5 seconds of opening moving pictures. I can navigate within moving pictures for a few seconds prior to the crash. I think the crash is related to the importer. I had deleted a watched folder called j:\movies [3d]\ but even if I recreate that folder I still get crashing. MP configuration also crashes when I load Moving Pictures configuration.

Please find attached logs:

The first logfile shows crash on startup of moving pictures
The second logfile is after running MP config with a crash. I recreated the directory that I had recently deleted and it still crashes
The 3rd logfile shows crash on startup of moving pictures after recreating the missing directory

 

[kiwijunglist]

Mediaportal-error.log
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[2016-07-07 08:45:15,073] [Error ] [PathScanner] [ERROR] - MediaPortal: Unhandled exception occured
[2016-07-07 08:45:15,089] [Log ] [PathScanner] [ERROR] - Exception: System.NullReferenceException: Object reference not set to an instance of an object.
at MediaPortal.Plugins.MovingPictures.LocalMediaManagement.MovieImporter.ScanFiles(List`1 importFileList, Boolean highPriority)
at MediaPortal.Plugins.MovingPictures.LocalMediaManagement.MovieImporter.ScanAndMonitorPaths()
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart() Message: Object reference not set to an instance of an object. Site : Void ScanFiles(System.Collections.Generic.List`1[MediaPortal.Plugins.MovingPictures.Database.DBLocalMedia], Boolean) Source : MovingPictures Stack Trace: at MediaPortal.Plugins.MovingPictures.LocalMediaManagement.MovieImporter.ScanFiles(List`1 importFileList, Boolean highPriority)
at MediaPortal.Plugins.MovingPictures.LocalMediaManagement.MovieImporter.ScanAndMonitorPaths()
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()
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Moving Pictures .log
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07-Jul-2016 08:45:00 Info [ DatabaseManager]: Executing SQL integrity check
07-Jul-2016 08:45:00 Info [ DatabaseManager]: Database integrity check succeeded
07-Jul-2016 08:45:00 Info [ DatabaseManager]: Backing up database
07-Jul-2016 08:45:00 Info [ DatabaseManager]: Successfully Opened Database: C:\ProgramData\Team MediaPortal\MediaPortal\Database\movingpictures.db3
07-Jul-2016 08:45:00 Info [ SettingsManager]: SettingsManager Created
07-Jul-2016 08:45:01 Info [ MovingPicturesGUI]: Initializing GUI...
07-Jul-2016 08:45:01 Info [ Translation]: Using language en-GB
07-Jul-2016 08:45:01 Warn [ Translation]: Cannot find translation file C:\ProgramData\Team MediaPortal\MediaPortal\Language\MovingPictures\en-GB.xml. Failing back to English
07-Jul-2016 08:45:01 Info [ MovingPicturesCore]: Moving Pictures (1.8.1:0)
07-Jul-2016 08:45:01 Info [ MovingPicturesCore]: Plugin Launched
07-Jul-2016 08:45:01 Info [DatabaseMaintenanceM]: Checking for bad data source entries...
07-Jul-2016 08:45:06 Info [ DataProviderManager]: DataProviderManager Starting
07-Jul-2016 08:45:06 Info [ DataProviderManager]: Loading existing data sources...
07-Jul-2016 08:45:06 Info [ DataProviderManager]: Checking internal scripts for updates...
07-Jul-2016 08:45:07 Info [DatabaseMaintenanceM]: Updating Movie Information...
07-Jul-2016 08:45:07 Info [DatabaseMaintenanceM]: Removed 0 movie entries.
07-Jul-2016 08:45:07 Info [DatabaseMaintenanceM]: Updated 0 movie entries with default user setting.
07-Jul-2016 08:45:07 Info [ DeviceManager]: Starting Disk Watcher...
07-Jul-2016 08:45:07 Info [ DeviceManager]: Successfully started Disk Watcher.
07-Jul-2016 08:45:07 Info [ DeviceManager]: Added F: to Disk Watcher
07-Jul-2016 08:45:07 Info [ DeviceManager]: Added G: to Disk Watcher
07-Jul-2016 08:45:07 Info [ DeviceManager]: Added H: to Disk Watcher
07-Jul-2016 08:45:07 Info [ DeviceManager]: Added I: to Disk Watcher
07-Jul-2016 08:45:07 Info [ DeviceManager]: Added J: to Disk Watcher
07-Jul-2016 08:45:07 Info [ DeviceManager]: Added K: to Disk Watcher
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started MovieImporter
07-Jul-2016 08:45:07 Info [ SkinSettings]: Loading defines from skin.
07-Jul-2016 08:45:07 Info [ MovieImporter]: Initiating full scan on watch folders.
07-Jul-2016 08:45:07 Info [ SkinSettings]: Assigned skin setting: ListViewAvailable (#list.available) = True
07-Jul-2016 08:45:07 Info [ SkinSettings]: Assigned skin setting: IconViewAvailable (#smallicons.available) = True
07-Jul-2016 08:45:07 Info [ SkinSettings]: Assigned skin setting: LargeIconViewAvailable (#largeicons.available) = True
07-Jul-2016 08:45:07 Info [ SkinSettings]: Assigned skin setting: FilmstripViewAvailable (#filmstrip.available) = True
07-Jul-2016 08:45:07 Info [ SkinSettings]: Assigned skin setting: CoverFlowViewAvailable (#coverflow.available) = True
07-Jul-2016 08:45:07 Info [ SkinSettings]: Assigned skin setting: DetailsViewAvailable (#details.available) = True
07-Jul-2016 08:45:07 Info [ SkinSettings]: Assigned skin setting: UseBackdropInListView (#list.backdrop.used) = True
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'F:\MOVIES [3D]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ SkinSettings]: Assigned skin setting: UseBackdropInIconView (#smallicons.backdrop.used) = True
07-Jul-2016 08:45:07 Info [ SkinSettings]: Assigned skin setting: UseBackdropInLargeIconView (#largeicons.backdrop.used) = True
07-Jul-2016 08:45:07 Info [ SkinSettings]: Assigned skin setting: UseBackdropInFilmstripView (#filmstrip.backdrop.used) = True
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'F:\MOVIES [HD]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ SkinSettings]: Assigned skin setting: UseBackdropInCoverFlowView (#coverflow.backdrop.used) = True
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'F:\MOVIES [HQ]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ SkinSettings]: Assigned skin setting: UseBackdropInDetailsView (#details.backdrop.used) = True
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'F:\MOVIES [SD]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ SkinSettings]: Assigned skin setting: UseBackdropInCategoriesView (#categories.backdrop.used) = True
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'G:\MOIVES [3D]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'G:\MOVIES [HD]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ MoviePlayer]: Movie Player initialized.
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'G:\MOVIES [SD]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'G:\MOVIES [HQ]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ MovingPicturesGUI]: GUI Initialization Complete
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'H:\MOVIES [HD]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'H:\MOVIES [HQ]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'H:\MOVIES [SD]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ MovingPicturesCore]: Starting Background Processes...
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'I:\MOVIES [3D]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'I:\MOVIES [HD]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'I:\MOVIES [SD]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'J:\MOVIES [3D]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'J:\MOVIES [HD]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'J:\MOVIES [SD]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'K:\MOVIES [3D]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [UpdateArtworkProcess]: Starting artwork updater background process.
07-Jul-2016 08:45:07 Info [MediaInfoUpdateProce]: Starting background media info update process.
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'K:\MOVIES [HD]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ MovieImporter]: Started watching 'K:\MOVIES [SD]' (Fixed) - Path is now being monitored for changes.
07-Jul-2016 08:45:07 Info [ MovingPicturesCore]: Building search index...
07-Jul-2016 08:45:08 Info [ MovingPicturesCore]: Search index built in: 00:00:00.5469186
07-Jul-2016 08:45:08 Info [MediaInfoUpdateProce]: Background media info update process complete.
07-Jul-2016 08:45:11 Error [ WebGrabber]: Connection failed: URL=http://webservice.fanart.tv/v3/movies/tt2476624?api_key=4f26c36ab3d97e3a4a0c1e081710e3a6, Status=NotFound, Description=Not Found.
07-Jul-2016 08:45:13 Error [ WebGrabber]: Connection failed: URL=http://webservice.fanart.tv/v3/movies/tt1614979?api_key=4f26c36ab3d97e3a4a0c1e081710e3a6, Status=NotFound, Description=Not Found.
07-Jul-2016 08:45:13 Info [UpdateArtworkProcess]: Background artwork updater process complete.
07-Jul-2016 08:45:13 Info [GUIListItemMovieComp]: Sort Field: DateAdded Sort Direction: Descending
07-Jul-2016 08:45:13 Info [ MovingPicturesGUI]: Disabling native autoplay.
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[kiwijunglist]

some more info: moving pictures config crashes after the importing progress bar finishes, I can use the program for a few seconds prior to the bar loading

 

[RoChess]

@kiwijunglist did you add any new movies as well? I've had those crashes myself when it would freak out over a new movie, either on the filename, or the MediaInfo import would fail. The problem is that the crash sometimes prevents the log files from getting updated so they make it impossible to find out what movie is causing the crash.

The only solution I found was to remove all movies, and add them at n/2 times, so at 400 movies you would add 200 first, if it doesn't crash on first half, you add 100 of the next half, then 50, 25, etc. If it does crash you eliminate it more by re-importing just half of that batch, until eventually you find the culprit that is causing the crash.

In some cases updating the MediaInfo.DLL binary in the MediaPortal root folder also solves the trick (keep in mind that this is the 32-bit version), and you can find direct download to that @ https://mediaarea.net/download/bina...o_DLL_0.7.87_Windows_i386_WithoutInstaller.7z

Hope you can find it easy.

PS: If your system stores the last added/modified dates correct, then you might be able to speed things up by looking for the files you added since the last time you knew everything was working. Another solution is to rely on a MovPic backup when everything was still working, and look at the log files of all the new files it "detects" during import, and temporary move them outside of the import folder and add them one at a time until they finish importing. That way at one at a time you'll immediately locate the bad one. In most cases it is easy to fix them as it is usually a corrupted header that can be fixed with their respective encoder toolkit.

 

[kiwijunglist]

I restarted the pc and moving pictures was still crashing.
Then I removed the most recently added files (movies) as suggested and moving pictures stopped crashing.
Then I re-added the movies 1 by 1, but none of them would trigger the crash.
Moving pictures seems to be working ok again.

ps: i had already tried using the backup db but that made no difference.

 

[RoChess]

congrats, and sometimes it is wise to not argue with science before it turns fiction