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<blockquote data-quote="RoChess" data-source="post: 1172361" data-attributes="member: 18896">One of the files is causing the importer to crash.Identify the file (or files), and remove them, or fix the import issue that is causing the crash.MediaInfo.dll is used to obtain technical details on the files it is importing, you might need to manually download a new 32-bit DLL-only update to fix that.The log file (might require debug-verbosity level to be configured in MediaPortal configuration first) is where you can find out what specific file is causing the crash, but keep in mind that the normal import process is asynchrone on 5-threads, which makes log files extremely hard to read. Reducing thread count in Moving-Pictures advanced settings to '1' fixes that problem at the expense of the import process taking a very long time on a large collection.Otherwise rename your current 'movie' folder to &quot;D:\Movies.Bad&quot;, and create a new &quot;D:\Movies&quot; folder. Then with MovPic config open (use the standalone desktop link) you move say 10-100 movies from the 'bad' folder to the new one, and watch the importer go crazy. Once you see green checkmarks on all the new movies you added, you move another 10-100 movies over. That will allow you to find the problem movie faster, and has the benefit that all the movies that did import correct stay in the database if you allow the import process to finish 100%.</blockquote>

[QUOTE="RoChess, post: 1172361, member: 18896"] One of the files is causing the importer to crash. Identify the file (or files), and remove them, or fix the import issue that is causing the crash. MediaInfo.dll is used to obtain technical details on the files it is importing, you might need to manually download a new 32-bit DLL-only update to fix that. The log file (might require debug-verbosity level to be configured in MediaPortal configuration first) is where you can find out what specific file is causing the crash, but keep in mind that the normal import process is asynchrone on 5-threads, which makes log files extremely hard to read. Reducing thread count in Moving-Pictures advanced settings to '1' fixes that problem at the expense of the import process taking a very long time on a large collection. Otherwise rename your current 'movie' folder to "D:\Movies.Bad", and create a new "D:\Movies" folder. Then with MovPic config open (use the standalone desktop link) you move say 10-100 movies from the 'bad' folder to the new one, and watch the importer go crazy. Once you see green checkmarks on all the new movies you added, you move another 10-100 movies over. That will allow you to find the problem movie faster, and has the benefit that all the movies that did import correct stay in the database if you allow the import process to finish 100%. [/QUOTE]

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