MP 1.11 on Pipo x7 not responding (1 Viewer)

[pilot_bas]

Hi!

I hope someone can help me a bit further.
I have a pipo x7 client running windows 8.1 pro and this machine has joined the domain (don't know if it is of any value)
The installation goes fine. When running MP, it hangs several times, but does come back. In the task manager, it is not Always clear why it stops working (no cpu, HDD or network load).

I copied the program files files and program data files from my main htpc and see if that helps, but same issue.
Also the TV server can't be found although in the configuration it says it is connected.

logs with plugins and skin and logs without plugins and skin attached.
I realy hope someone can give me a hint how to get this working!

regards,
Bas.

 

[mm1352000]

Hello Bas

It would help if you could specify the exact date and time(s) when the hangs occur. Without that information I can only speculate that the hangs are related to the inability to connect to the TV Server:
[collapse]
[2015-04-16 22:22:41,384] [Log ] [MPMain ] [DEBUG] - Window: TvPlugin.TVHome deinit
[2015-04-16 22:22:41,384] [Log ] [MPMain ] [DEBUG] - TextureManager: CleanupThumbs()
[2015-04-16 22:22:41,416] [Log ] [MPMain ] [DEBUG] - TVHome: waiting for gentle.net DB connection 21 msec
[2015-04-16 22:22:41,572] [Log ] [MPMain ] [DEBUG] - TVHome: waiting for gentle.net DB connection 171 msec
[2015-04-16 22:22:41,712] [Log ] [MPMain ] [DEBUG] - TVHome: waiting for gentle.net DB connection 320 msec
[2015-04-16 22:22:41,869] [Log ] [MPMain ] [DEBUG] - TVHome: waiting for gentle.net DB connection 476 msec
[2015-04-16 22:23:12,009] [Log ] [MPMain ] [DEBUG] - TVHome: waiting for gentle.net DB connection 30614 msec
[2015-04-16 22:23:12,524] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [DEBUG] - RemoteControl: TCP connect took : 1
[2015-04-16 22:23:12,524] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Connected
[2015-04-16 22:23:12,961] [Log ] [MPMain ] [DEBUG] - Window: TvPlugin.TvSetup init
[2015-04-16 22:23:12,961] [Log ] [MPMain ] [INFO ] - RemoteControl - Connected
[2015-04-16 22:23:12,961] [Log ] [MPMain ] [INFO ] - ChannelNavigator::Reload()
[2015-04-16 22:23:12,961] [Log ] [MPMain ] [INFO ] - get channels from database
[2015-04-16 22:23:12,993] [Error ] [MPMain ] [ERROR] - TVHome: Error in Reload
[2015-04-16 22:23:12,993] [Log ] [MPMain ] [ERROR] - Exception: Error: DatabaseUnavailableUnclassified
Gentle.Common.GentleException: The database backend (provider SQLServer) could not be reached.[/collapse]

Do you use any security software that could be blocking MP from connecting to the database?

Regards,
mm

 

[pilot_bas]

Hi mm

Thanks for your reply.
I deleted all my old logs and made a new one.
after startup,
0922 I selected photos to open a pic. MP hangs for a while (30 sec.)
0923 I opened a pic and MP hangs for again 30 sec.
after this hang, everything is smooth again and while hanging, windows doesn't seem to have not enough resources as all other programs runs fine and the task manager is not full either (disk use, or cpu, mem or network)
at 0924 I select music and MP hangs
when the hang is over, I can smoothly select and play music.
At 0925 I select TV and MP hangs again.
The issue with the TV server is not on this machine as I found the same issue on my laptop. Has something to do with port 1433 (ms SQL) although all ports are open on the master.... But that is another adventure to solve.

This machine is only for playing media with MP, so no other things are installed.

Thanks in advance!
Bas

 

[pilot_bas]

UPDATE
By solving the MSSQL issue, solved also the hanging MP.
Everything is smoothe again!!

THanks mm for your time.