MP crash when watching recordings. (1 Viewer)

[jonaskp]

TVengine Version: TVengine 2
MediaPortal Version: 0.2.3 RC1, no SVN
MediaPortal Skin: BlueTwo
Windows Version: XP SP2
CPU Type: AMD 64 +3800
HDD: Samsung Spinpoint 500GB
Memory: 512 MB DDR
Motherboard:
Motherboard Chipset:
Motherboard Bios:
Video Card: Radeon X1600
Video Card Driver:
Sound Card:
Sound Card AC3:
Sound Card Driver:
1. TV Card: Hauppauge PVR-500
1. TV Card Type: analog
1. TV Card Driver:
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec:
MPEG2 Audio Codec:
Satelite/CableTV Provider: TDC Denmark
HTPC Case: 3R Sys HT-1100
Cooling:
Power Supply: TAGAN 480W
Remote: MCE Remote
TV: Samsung 28" CRT
TV - HTPC Connection: Composite

I hope that the info is sufficient. If you need the driver versions, I can get them later, but right now the HTPC is recording, so can't check them.
Also, I don't know if this is a problem with the TVengine, or MP in general, but since it only happens with recorded tv, and not movie files, I put it in this forum.


Problem Description:

Short: When watching a recording, mp crashes, I have no control, the picture "distorts", and I have to restart the computer with the reset button.

Long:
There seems to be no pattern of when this happens. It is quite often at the moment. Sometimes I can watch a recording for 20 minutes before it happens, sometimes it happens within 5 minutes of watching. What actually does happen: The picture freezes. Sometimes the sound goes on for a couple of seconds and then stops, sometimes it stops at the same moment as the picture.
Besides just freezing the picture, the picture gets a bit distorted, and a colored bar appears on the right side. I do not know if this makes sence, but it is a vertical bar, that goes all the way from top to bottom, and is a couple of centimeters wide, and a couple of centimeters from the right edge of the television.
When this happens, I have no control over mp, the remote wont respond, keyboard won't, mouse won't either. I have to either reset the computer, or CTRL-ALT-DEL and kill MP from taskmanager.



I hope someone can help me with this, it is really ruining the joy of an otherwise great HTPC.
If you need more info, just ask and I'll see what I can do.


[edit] It just happened again, only this time it was not tv-related at all. I was listening to music, when it suddenly stopped, and MP hangs. I attached the new log. I guess this means the topic is in fact in the wrong forum.
I have no idea what the log means, but I do see a lot of identically entries in the logs I've posted.

 

[ronilse]

Hi,
Was this a clean install of MP 0.2.3.0 RC1 & no old files in MediaPortal folder?

Regards
Roy

 

[jonaskp]

Yes, a clean install. It was a clean install of Windows XP too.

 

[ronilse]

Hi,
I can't see anything wrong in your log(s), in MP Setup (configuration) -> General & @ bottom set the "Log Level" to "Debug" & when it crashes attach all logs in MediaPortal\log folder to your post (don't start MP before logs are attached because they're overwritten by a new one).
You can also grab latest SVN & try that too.

Regards
Roy

 

[jonaskp]

Somehow I haven't gotten mail notification to work, so I haven¨'t seen your answer before now.
I'll try that debug mode.

Yesterday I tried watching a movie, and in the first 40 minutes of watching, it crashed 5 times on me, so I gave up
But that shows it has nothing to do with the tv-engine, since that was a dvd rip.

 

[jonaskp]

K, now I have some logs from debug mode.

 

[ronilse]

Hi,
Try to set your video codecs for Television to MPV & not ffdshow Video Decoder, seems like this it's caused by stuttering & then it stops.

Try to use other codecs then ffdshow Video Decoder for all video @ first

Regards
Roy

 

[Marcusb]

also, could the issue be hardware related? MP can have your CPU running reasonably hot if you are watching TV, especially with FFDShow.

Maybe turn off MP, then run Memtest or some other sort of torture test app to see if that causes freezing as well.

 

[jonaskp]

I'll try switching codec first, didn't occur to me that could be the problem. The strange thing is, that it also happened once when I was just playing music (without the picture distortion of course, just the crash).

Thanks for the help, I'll try to see if it works out.

 

[jonaskp]

Switching the codec did not work, still experienced crashes. I also had a crash during music playback again today. I'll try testing it with memtest when I get the opportunity. Might end up needing to reinstall MP, not that it's that big a problem. Still, it would be nice to find out what actually is causing this problem, if it is possible. I'll attach the logs from the crash without FFdshow, when I get the time.