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MediaPortal 1
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MP Crashes every time I turn TV off - than back on (windows program error)
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<blockquote data-quote="mm1352000" data-source="post: 1018362" data-attributes="member: 82144"><p>Right, now we're starting to get <em>some</em> of the info we need, thanks.</p><p> </p><p>From the second set of logs, the tasty bit is:</p><p></p><p>It tells us MP is taken down by a crash in the Windows audio subsystem. The issue is probably due to the fact that video (and audio) is still streaming in MP when you turn the receiver off. I'd guess if you were stopping TV in MP before turning off the receiver you wouldn't have a problem.</p><p> </p><p><strong>Still waiting on these two things:</strong></p><p></p><p>The timing and method you use to turn the TV and/or receiver off are <strong>crucial</strong>, so please don't skimp on the detail.</p><p> </p><p></p><p>What makes you say that?</p><p>I would say that the resizing is due to the fact that the GPU driver via Windows notify MP when the display (ie. TV) resolution changes. In other words Windows will tell MP that a display resolution change has occurred, and so MP changes size. This is entirely normal.</p><p>I don't see what bearing this has on the crash except that the GPU driver via Windows also notifies MP when the receiver is turned off, and this is triggering MP to attempt to stop streaming TV (which may be the trigger for the crash).</p><p> </p><p>One key point that you need to keep in mind is MP may not be able to stop streaming TV without crashing after you turn off the receiver. Equally MP may not be able to continue streaming TV without crashing after you turn off the receiver. Reason being, if the audio device (ie. the receiver) suddenly disappears in can be problematic in all sorts of ways on a system level.</p><p> </p><p>So if you're going to bed and casually switching off the TV and receiver and expecting MP to just handle it... that may be unrealistic. Once again I'd like to point out that the detail about what you're doing and the sequence you're doing it in is crucial.</p><p> </p><p></p><p>Matt, as much as I'm sure you mean well by your comment, it is actually a bit frustrating for me. I mean, how does that statement without any information about your setup, how you're reproducing the problem, or even proof that you do indeed have the same problem help us? I note I'm too lazy to help people who don't provide the details I need to help them! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite7" alt=":p" title="Stick Out Tongue :p" loading="lazy" data-shortname=":p" /></p><p> </p><p> </p><p> </p><p>mm</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1018362, member: 82144"] Right, now we're starting to get [I]some[/I] of the info we need, thanks. From the second set of logs, the tasty bit is: It tells us MP is taken down by a crash in the Windows audio subsystem. The issue is probably due to the fact that video (and audio) is still streaming in MP when you turn the receiver off. I'd guess if you were stopping TV in MP before turning off the receiver you wouldn't have a problem. [B]Still waiting on these two things:[/B] The timing and method you use to turn the TV and/or receiver off are [B]crucial[/B], so please don't skimp on the detail. What makes you say that? I would say that the resizing is due to the fact that the GPU driver via Windows notify MP when the display (ie. TV) resolution changes. In other words Windows will tell MP that a display resolution change has occurred, and so MP changes size. This is entirely normal. I don't see what bearing this has on the crash except that the GPU driver via Windows also notifies MP when the receiver is turned off, and this is triggering MP to attempt to stop streaming TV (which may be the trigger for the crash). One key point that you need to keep in mind is MP may not be able to stop streaming TV without crashing after you turn off the receiver. Equally MP may not be able to continue streaming TV without crashing after you turn off the receiver. Reason being, if the audio device (ie. the receiver) suddenly disappears in can be problematic in all sorts of ways on a system level. So if you're going to bed and casually switching off the TV and receiver and expecting MP to just handle it... that may be unrealistic. Once again I'd like to point out that the detail about what you're doing and the sequence you're doing it in is crucial. Matt, as much as I'm sure you mean well by your comment, it is actually a bit frustrating for me. I mean, how does that statement without any information about your setup, how you're reproducing the problem, or even proof that you do indeed have the same problem help us? I note I'm too lazy to help people who don't provide the details I need to help them! :P mm [/QUOTE]
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