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<blockquote data-quote="mm1352000" data-source="post: 1077600" data-attributes="member: 82144">It is not that the XP client logs are no use. Simply: XP is not supported. We don't fix problems with it anymore. If you want the team to provide support (fix problems) then please show that your problem also occurs on Vista or later with latest GPU drivers. Otherwise we can waste lots of time trying to fix a problem that does not exist except in XP. XP display and HDMI handling is very different to Vista+...You're right - my mistake.What I should have said:Looks like MP crashes on going to idle or turning TV off.You said:The logs are showing the crash is occurring at step 2, not step 4....and then CRASH.Unless your 30 minutes was actually 10 minutes, the crash is not occurring when you turn the TV on (hot plug). It is occurring 10 minutes after the TV was turned off.Other people have said they have no problem with turning the TV off. For example, Kevin's problem comes when his TV is turned back on.To be clear, my point is that your problem looks different to the other reports, and since you are using XP it could be a problem that only occurs with XP.You can choose not to believe me, but the logs don't lie. Your expectation about when the crash is occurring seems to be wrong.</blockquote>

[QUOTE="mm1352000, post: 1077600, member: 82144"] It is not that the XP client logs are no use. Simply: XP is not supported. We don't fix problems with it anymore. If you want the team to provide support (fix problems) then please show that your problem also occurs on Vista or later with latest GPU drivers. Otherwise we can waste lots of time trying to fix a problem that does not exist except in XP. XP display and HDMI handling is very different to Vista+... You're right - my mistake. What I should have said: Looks like MP crashes on going to idle or turning TV off. You said: The logs are showing the crash is occurring at step 2, not step 4. ...and then CRASH. Unless your 30 minutes was actually 10 minutes, the crash is not occurring when you turn the TV on (hot plug). It is occurring 10 minutes after the TV was turned off. Other people have said they have no problem with turning the TV off. For example, Kevin's problem comes when his TV is turned back on. To be clear, my point is that [I]your problem looks different to the other reports[/I], and since you are using XP it could be a problem that only occurs with XP. You can choose not to believe me, but the logs don't lie. Your expectation about when the crash is occurring seems to be wrong. [/QUOTE]

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