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<blockquote data-quote="mm1352000" data-source="post: 1219778" data-attributes="member: 82144">In my opinion there's no point providing new log files. The log files all show the same thing. What's needed is new information.When you have the problem, does MP crash spontaneously?In other words: you press the power button on your remote control or PC case to wake the system and MP just crashes....or does the problem happen after some interaction?For example, the system resumes successfully, but MP crashes as soon as you try to navigate.I ask this because two team members have reported problems with MP occasionally crashing after resume when they first try to navigate/interact with MP. We've found that their problem is related to GUI sounds. If they disable GUI sounds they never encounter problems. I'm wondering whether your problem might be similar.Would you be willing to install a debugger and allow a developer to connect to your system to gather more specific information about the source of the problem?Right now all we know is that the crash is caused by a call to some function in ntdll.dll... but this is almost useless information because ntdll.dll is part of the operating system, and we can't trace it back to an issue within MediaPortal. A debugger would enable us to trace the problem to it's true source in MediaPortal.</blockquote>

[QUOTE="mm1352000, post: 1219778, member: 82144"] In my opinion there's no point providing new log files. The log files all show the same thing. What's needed is new information. When you have the problem, does MP crash spontaneously? In other words: you press the power button on your remote control or PC case to wake the system and MP just crashes. ...or does the problem happen after some interaction? For example, the system resumes successfully, but MP crashes as soon as you try to navigate. I ask this because two team members have reported problems with MP occasionally crashing after resume [B]when they first try to navigate/interact with MP[/B]. We've found that their problem is related to GUI sounds. If they disable GUI sounds they never encounter problems. I'm wondering whether your problem might be similar. Would you be willing to install a debugger and allow a developer to connect to your system to gather more specific information about the source of the problem? Right now all we know is that the crash is caused by a call to some function in ntdll.dll... but this is almost useless information because ntdll.dll is part of the operating system, and we can't trace it back to an issue within MediaPortal. A debugger would enable us to trace the problem to it's true source in MediaPortal. [/QUOTE]

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