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<blockquote data-quote="RoChess" data-source="post: 1265178" data-attributes="member: 18896">[USER=52219]@ltfearme[/USER] not sure if it helps any, but I deleted the show and did a fresh import to follow the logic:Cache purged from: &quot;C:\ProgramData\Team MediaPortal\MediaPortal\MP-TVSeries\Cache&quot;Log file pruned for the import flow of &quot;The Witcher&quot; only to make it easier to read with only the relevant entries shown (pretty sure I did not omit anything):[code]2020-01-03 12:17:51.233 [DEBG][07]: Retrieving Data from: http://thetvdb.com/api/GetSeries.php?seriesname=The+Witcher&amp;language=en2020-01-03 12:17:51.285 [DEBG][07]: *************************************2020-01-03 12:17:51.286 [DEBG][07]:&lt;?xml version=&quot;1.0&quot; encoding=&quot;UTF-8&quot;?&gt;&lt;Data&gt;&nbsp;&nbsp; &lt;Series&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;seriesid&gt;84056&lt;/seriesid&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;language&gt;en&lt;/language&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;SeriesName&gt;The Witcher (2002)&lt;/SeriesName&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;banner&gt;/banners/posters/84056-2.jpg&lt;/banner&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;Overview&gt;Adapted from a series of fantasy novels by the polish author Andrzej Sapkowski, The Witcher tells the tale of Geralt, one of a few remaining &amp;#34;witchers&amp;#34; — traveling monster hunters for hire, gifted with unnatural powers.&lt;/Overview&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;FirstAired&gt;2001-11-9&lt;/FirstAired&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;IMDB_ID/&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;zap2it_id/&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;AliasNames/&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;id&gt;84056&lt;/id&gt;&nbsp;&nbsp; &lt;/Series&gt;&nbsp;&nbsp; &lt;Series&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;seriesid&gt;362696&lt;/seriesid&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;language&gt;en&lt;/language&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;SeriesName&gt;The Witcher&lt;/SeriesName&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;banner&gt;/banners/series/362696/posters/62003331.jpg&lt;/banner&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;Overview&gt;Geralt of Rivia, a solitary monster hunter, struggles to find his place in a world where people often prove more wicked than beasts.&lt;/Overview&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;FirstAired&gt;2019-12-20&lt;/FirstAired&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;IMDB_ID/&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;zap2it_id/&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;AliasNames&gt;|De Tovenaar|De hekser|The Witcher|Vaják|El Brujo|The Witcher (US)|The Witcher (2019)|&lt;/AliasNames&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;id&gt;362696&lt;/id&gt;&nbsp;&nbsp; &lt;/Series&gt;&nbsp;&nbsp; &lt;Series&gt;..[snipped]..&nbsp;&nbsp; &lt;/Series&gt;&lt;/Data&gt;2020-01-03 12:17:51.287 [DEBG][07]: *************************************2020-01-03 12:17:52.681 [INFO][01]: Series &quot;The Witcher&quot; Approve The Witcher (362696)2020-01-03 12:17:52.793 [DEBG][07]: Retrieving Data from: http://thetvdb.com/api/&lt;apikey&gt;/mirrors.xml2020-01-03 12:17:52.855 [DEBG][07]: *************************************2020-01-03 12:17:52.856 [DEBG][07]:&lt;?xml version=&quot;1.0&quot; encoding=&quot;UTF-8&quot;?&gt;&lt;Mirrors&gt;&nbsp;&nbsp; &lt;Mirror&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;id&gt;1&lt;/id&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;mirrorpath&gt;http://thetvdb.com&lt;/mirrorpath&gt;&nbsp; &nbsp; &nbsp;&nbsp; &lt;typemask&gt;7&lt;/typemask&gt;&nbsp;&nbsp; &lt;/Mirror&gt;&lt;/Mirrors&gt;2020-01-03 12:17:52.856 [DEBG][07]: *************************************2020-01-03 12:17:52.857 [INFO][07]: Received 1 mirror site(s) from http://thetvdb.com2020-01-03 12:17:52.863 [DEBG][07]: Begin Parsing action: LocalScan2020-01-03 12:17:55.055 [INFO][07]: ***************&nbsp; &nbsp;&nbsp; Gathering Local Information&nbsp; &nbsp;&nbsp; ***************2020-01-03 12:17:55.059 [INFO][07]: Starting Local Filename Parsing, processing 19513 files2020-01-03 12:18:01.352 [INFO][07]: Finished Local Filename Parsing2020-01-03 12:18:28.342 [INFO][07]: Adding 8 new file(s) to Database2020-01-03 12:18:32.247 [DEBG][07]: Begin Parsing action: MediaInfo2020-01-03 12:18:32.248 [DEBG][07]: Begin Parsing action: IdentifyNewSeries2020-01-03 12:18:32.252 [DEBG][07]: ***************&nbsp; &nbsp;&nbsp; Identifying Unknown Series Online&nbsp; &nbsp;&nbsp; ***************2020-01-03 12:18:32.254 [DEBG][07]: Found 1 unknown Series, attempting to identify them now2020-01-03 12:18:32.255 [DEBG][07]: User has approved &quot;The Witcher&quot; as being: The Witcher2020-01-03 12:18:32.256 [INFO][01]: progress received: IdentifyNewSeries [1/1] The Witcher2020-01-03 12:18:32.472 [INFO][07]: ***************&nbsp; &nbsp;&nbsp; Retrieving Metadata for new Series&nbsp; &nbsp;&nbsp; ***************2020-01-03 12:18:32.480 [DEBG][07]: Retrieving metadata of 1 Series2020-01-03 12:18:32.484 [DEBG][07]: Retrieving updated Metadata for series The Witcher2020-01-03 12:18:32.486 [DEBG][07]: Retrieving Data from: http://thetvdb.com/api/&lt;apikey&gt;/series/362696/all/en.zip2020-01-03 12:18:32.529 [DEBG][07]: Decompressing Stream...2020-01-03 12:18:32.535 [DEBG][07]: Decompressing Entry: en.xml2020-01-03 12:18:32.546 [DEBG][07]: Decompression done, now loading as XML...2020-01-03 12:18:32.547 [DEBG][07]: Loaded as valid XML2020-01-03 12:18:32.548 [DEBG][07]: Decompressing Entry: banners.xml2020-01-03 12:18:32.549 [DEBG][07]: Decompression done, now loading as XML...2020-01-03 12:18:32.549 [DEBG][07]: Loaded as valid XML2020-01-03 12:18:32.550 [DEBG][07]: Decompressing Entry: actors.xml2020-01-03 12:18:32.551 [DEBG][07]: Decompression done, now loading as XML...2020-01-03 12:18:32.551 [DEBG][07]: Loaded as valid XML2020-01-03 12:18:32.553 [DEBG][07]: Saving xml to file cache: C:\ProgramData\Team MediaPortal\MediaPortal\MP-TVSeries\Cache\362696\en\en.xml2020-01-03 12:18:32.555 [DEBG][07]: Saving xml to file cache: C:\ProgramData\Team MediaPortal\MediaPortal\MP-TVSeries\Cache\362696\en\banners.xml2020-01-03 12:18:32.556 [DEBG][07]: Saving xml to file cache: C:\ProgramData\Team MediaPortal\MediaPortal\MP-TVSeries\Cache\362696\en\actors.xml2020-01-03 12:18:32.558 [DEBG][07]: Loading xml from file cache: C:\ProgramData\Team MediaPortal\MediaPortal\MP-TVSeries\Cache\362696\en\en.xml2020-01-03 12:18:32.559 [DEBG][07]: Metadata retrieved for &quot;The Witcher&quot;2020-01-03 12:18:32.560 [INFO][01]: progress received: UpdateSeries [1/1] The Witcher2020-01-03 12:18:32.564 [DEBG][07]: Begin Parsing action: GetOnlineUpdates2020-01-03 12:18:32.567 [INFO][07]: ***************&nbsp; &nbsp;&nbsp; Processing updates from online database&nbsp; &nbsp;&nbsp; ***************2020-01-03 12:18:32.576 [INFO][07]: Downloading updates from the last day2020-01-03 12:18:32.580 [DEBG][07]: Retrieving Data from: http://thetvdb.com/api/&lt;apikey&gt;/updates/updates_day.zip2020-01-03 12:18:32.620 [INFO][07]: Can't connect to http://thetvdb.com/api/&lt;apikey&gt;/updates/updates_day.zip : The remote server returned an error: (302) Redirect.2020-01-03 12:18:32.623 [INFO][07]: Failed to get updates from 'zip' file, trying 'xml'...2020-01-03 12:18:32.627 [DEBG][07]: Retrieving Data from: http://thetvdb.com/api/&lt;apikey&gt;/updates/updates_day.xml2020-01-03 12:18:32.693 [DEBG][07]: *************************************2020-01-03 12:18:32.694 [DEBG][07]:&lt;?xml version=&quot;1.0&quot; encoding=&quot;UTF-8&quot;?&gt;&lt;Data time=&quot;1577988929&quot;&gt;&nbsp;&nbsp; &lt;Series&gt;..[snipped]..&nbsp;&nbsp; &lt;/Series&gt;&lt;/Data&gt;2020-01-03 12:18:32.695 [DEBG][07]: *************************************2020-01-03 12:18:34.046 [INFO][07]: Series with Updates: 9782020-01-03 12:18:34.050 [INFO][07]: Episodes with Updates: 7822020-01-03 12:18:34.053 [INFO][07]: Series with Updated Fanart: 9782020-01-03 12:18:34.057 [INFO][07]: Series with Updated Banners: 9782020-01-03 12:18:34.064 [INFO][07]: ***************&nbsp; &nbsp;&nbsp; Finished processing updates from online database&nbsp; &nbsp;&nbsp; ***************2020-01-03 12:18:34.067 [DEBG][07]: Begin Parsing action: IdentifyNewEpisodes2020-01-03 12:18:34.071 [INFO][07]: ***************&nbsp; &nbsp;&nbsp; Get Episodes&nbsp; &nbsp;&nbsp; ***************2020-01-03 12:18:34.710 [DEBG][07]: Loading xml from file cache: C:\ProgramData\Team MediaPortal\MediaPortal\MP-TVSeries\Cache\362696\en\en.xml2020-01-03 12:18:34.712 [DEBG][07]: Found 008 episodes online for &quot;The Witcher&quot;2020-01-03 12:18:34.713 [INFO][01]: progress received: IdentifyNewEpisodes [1/319] The Witcher2020-01-03 12:18:35.034 [DEBG][07]: &quot;The Witcher - 1x1 - The End's Beginning&quot; identified2020-01-03 12:18:35.036 [DEBG][07]: &quot;The Witcher - 1x2 - Four Marks&quot; identified2020-01-03 12:18:35.040 [DEBG][07]: &quot;The Witcher - 1x3 - Betrayer Moon&quot; identified2020-01-03 12:18:35.043 [DEBG][07]: &quot;The Witcher - 1x4 - Of Banquets, Bastards and Burials&quot; identified2020-01-03 12:18:35.046 [DEBG][07]: &quot;The Witcher - 1x5 - Bottled Appetites&quot; identified2020-01-03 12:18:35.048 [DEBG][07]: &quot;The Witcher - 1x6 - Rare Species&quot; identified2020-01-03 12:18:35.051 [DEBG][07]: &quot;The Witcher - 1x7 - Before a Fall&quot; identified2020-01-03 12:18:35.053 [DEBG][07]: &quot;The Witcher - 1x8 - Much More&quot; identified2020-01-03 12:18:35.055 [DEBG][07]: Begin Parsing action: CheckArtwork2020-01-03 12:18:35.058 [INFO][07]: ***************&nbsp; &nbsp;&nbsp; Verifying ArtWork&nbsp; &nbsp;&nbsp; ***************..[snipped]..2020-01-03 12:19:02.932 [DEBG][07]: Downloading artwork for &quot;The Witcher&quot;2020-01-03 12:19:02.933 [DEBG][07]: Loading xml from file cache: C:\ProgramData\Team MediaPortal\MediaPortal\MP-TVSeries\Cache\362696\en\banners.xml2020-01-03 12:19:02.933 [INFO][01]: progress received: UpdateBanners [22/25] The Witcher2020-01-03 12:19:02.940 [DEBG][07]: New series widebanner found for &quot;The Witcher&quot; : graphical/5d1a2cb6138b3.jpg2020-01-03 12:19:02.941 [DEBG][07]: New series widebanner found for &quot;The Witcher&quot; : series/362696/banners/62031748.jpg2020-01-03 12:19:02.942 [DEBG][07]: New series poster found for &quot;The Witcher&quot; : series/362696/posters/62003331.jpg2020-01-03 12:19:02.943 [DEBG][07]: New series poster found for &quot;The Witcher&quot; : series/362696/posters/62031736.jpg2020-01-03 12:19:02.944 [DEBG][07]: New series poster found for &quot;The Witcher&quot; : posters/5d1a2abe88d10.jpg2020-01-03 12:19:02.954 [DEBG][07]: New season poster found for &quot;The Witcher&quot; Season 1: series/362696/seasons/832099/posters/62031739.jpg2020-01-03 12:19:02.955 [DEBG][07]: New season poster found for &quot;The Witcher&quot; Season 1: series/362696/seasons/832099/posters/62029236.jpg..[snipped]..2020-01-03 12:20:53.476 [DEBG][07]: Loading xml from file cache: C:\ProgramData\Team MediaPortal\MediaPortal\MP-TVSeries\Cache\362696\en\banners.xml2020-01-03 12:20:53.476 [INFO][01]: progress received: UpdateFanart [292/319] The Witcher..[snipped]..2020-01-03 12:21:09.713 [INFO][01]: progress received: UpdateEpisodeCounts [404/451] The Witcher..[snipped]..2020-01-03 12:21:09.985 [INFO][07]: *******************&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Completed&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; ************************2020-01-03 12:21:09.988 [INFO][07]: ***************************************************************************2020-01-03 12:21:09.994 [INFO][01]: Online Parsing Completed in 00:03:17.20722352020-01-03 12:22:05.842 [INFO][02]: Cleaning up cached, generated Logos[/code]Manually viewing the series at TheTVdB I did notice something weird.<a href="https://www.thetvdb.com/series/the-witcher/artwork/backgrounds" target="_blank">Artwork - TheTVDB.com</a>Shows the following backgrounds:<ol>
<li data-xf-list-type="ol"><a href="https://artworks.thetvdb.com/banners/series/362696/backgrounds/62032150.jpg" target="_blank">https://artworks.thetvdb.com/banners/series/362696/backgrounds/62032150.jpg</a></li>
<li data-xf-list-type="ol"><a href="https://artworks.thetvdb.com/banners/series/362696/backgrounds/62003173.jpg" target="_blank">https://artworks.thetvdb.com/banners/series/362696/backgrounds/62003173.jpg</a></li>
<li data-xf-list-type="ol"><a href="https://artworks.thetvdb.com/banners/fanart/original/5d34e41a8f3fb.jpg" target="_blank">https://artworks.thetvdb.com/banners/fanart/original/5d34e41a8f3fb.jpg</a></li>
<li data-xf-list-type="ol"><a href="https://artworks.thetvdb.com/banners/series/362696/backgrounds/1398884.jpg" target="_blank">https://artworks.thetvdb.com/banners/series/362696/backgrounds/1398884.jpg</a></li>
<li data-xf-list-type="ol"><a href="https://artworks.thetvdb.com/banners/fanart/original/5d1a2b69ca6a1.jpg" target="_blank">https://artworks.thetvdb.com/banners/fanart/original/5d1a2b69ca6a1.jpg</a></li>
<li data-xf-list-type="ol"><a href="https://artworks.thetvdb.com/banners/series/362696/backgrounds/1398882.jpg" target="_blank">https://artworks.thetvdb.com/banners/series/362696/backgrounds/1398882.jpg</a></li>
<li data-xf-list-type="ol"><a href="https://artworks.thetvdb.com/banners/series/362696/backgrounds/62002241.jpg" target="_blank">https://artworks.thetvdb.com/banners/series/362696/backgrounds/62002241.jpg</a></li>
<li data-xf-list-type="ol"><a href="https://artworks.thetvdb.com/banners/series/362696/backgrounds/1398885.jpg" target="_blank">https://artworks.thetvdb.com/banners/series/362696/backgrounds/1398885.jpg</a></li>
<li data-xf-list-type="ol"><a href="https://artworks.thetvdb.com/banners/series/362696/backgrounds/1398887.jpg" target="_blank">https://artworks.thetvdb.com/banners/series/362696/backgrounds/1398887.jpg</a></li>
<li data-xf-list-type="ol"><a href="https://artworks.thetvdb.com/banners/fanart/original/5d34e67c96aee.jpg" target="_blank">https://artworks.thetvdb.com/banners/fanart/original/5d34e67c96aee.jpg</a></li>
</ol>That folder structure seems to be all over the place, so maybe that is one of the underlying reasons. Was hoping there would be a default.jpg type of link we could use if you knew the series-ID number, but alas it is all seemingly random generated, so requires API to function correct.And digging deeper I realized this was all a futile exercise, and that it relates to the backgrounds being uploaded without a language set, as you have been on-top of it since December 23rd @ <a href="https://forums.thetvdb.com/viewtopic.php?f=122&amp;t=61249" target="_blank">The Witcher returns no background fanart in v1 API - TheTVDB.com</a>I'm still in the process of recovering my domains (got one web one working, but gonna take time to recover the rest), which includes the e-mail address I used at TheTVdB. Due to their last breach I have to go through a reset-password, so need access to the specific e-mail address again to make that work. It sounds like it might be an easy temporary solution for somebody with edit access to alter the language on an existing background to be &quot;English&quot;, or to add a new one until they sort through this mess. To abide by the rules simply have to find a background that is new and contains English text in it, such as: <a href="https://assets1.ignimgs.com/2019/12/05/elcdgn0u0aaxlsj-1575570333319.jpg" target="_blank">https://assets1.ignimgs.com/2019/12/05/elcdgn0u0aaxlsj-1575570333319.jpg</a>Hopefully, this weekend I'll regain access <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite27" alt=":whistle:" title="Whistling&nbsp; &nbsp; :whistle:" loading="lazy" data-shortname=":whistle:" /></blockquote>

[QUOTE="RoChess, post: 1265178, member: 18896"] [USER=52219]@ltfearme[/USER] not sure if it helps any, but I deleted the show and did a fresh import to follow the logic: Cache purged from: "C:\ProgramData\Team MediaPortal\MediaPortal\MP-TVSeries\Cache" Log file pruned for the import flow of "The Witcher" only to make it easier to read with only the relevant entries shown (pretty sure I did not omit anything): [code] 2020-01-03 12:17:51.233 [DEBG][07]: Retrieving Data from: http://thetvdb.com/api/GetSeries.php?seriesname=The+Witcher&language=en 2020-01-03 12:17:51.285 [DEBG][07]: ************************************* 2020-01-03 12:17:51.286 [DEBG][07]: <?xml version="1.0" encoding="UTF-8"?> <Data> <Series> <seriesid>84056</seriesid> <language>en</language> <SeriesName>The Witcher (2002)</SeriesName> <banner>/banners/posters/84056-2.jpg</banner> <Overview>Adapted from a series of fantasy novels by the polish author Andrzej Sapkowski, The Witcher tells the tale of Geralt, one of a few remaining "witchers" — traveling monster hunters for hire, gifted with unnatural powers.</Overview> <FirstAired>2001-11-9</FirstAired> <IMDB_ID/> <zap2it_id/> <AliasNames/> <id>84056</id> </Series> <Series> <seriesid>362696</seriesid> <language>en</language> <SeriesName>The Witcher</SeriesName> <banner>/banners/series/362696/posters/62003331.jpg</banner> <Overview>Geralt of Rivia, a solitary monster hunter, struggles to find his place in a world where people often prove more wicked than beasts.</Overview> <FirstAired>2019-12-20</FirstAired> <IMDB_ID/> <zap2it_id/> <AliasNames>|De Tovenaar|De hekser|The Witcher|Vaják|El Brujo|The Witcher (US)|The Witcher (2019)|</AliasNames> <id>362696</id> </Series> <Series> ..[snipped].. </Series> </Data> 2020-01-03 12:17:51.287 [DEBG][07]: ************************************* 2020-01-03 12:17:52.681 [INFO][01]: Series "The Witcher" Approve The Witcher (362696) 2020-01-03 12:17:52.793 [DEBG][07]: Retrieving Data from: http://thetvdb.com/api/<apikey>/mirrors.xml 2020-01-03 12:17:52.855 [DEBG][07]: ************************************* 2020-01-03 12:17:52.856 [DEBG][07]: <?xml version="1.0" encoding="UTF-8"?> <Mirrors> <Mirror> <id>1</id> <mirrorpath>http://thetvdb.com</mirrorpath> <typemask>7</typemask> </Mirror> </Mirrors> 2020-01-03 12:17:52.856 [DEBG][07]: ************************************* 2020-01-03 12:17:52.857 [INFO][07]: Received 1 mirror site(s) from http://thetvdb.com 2020-01-03 12:17:52.863 [DEBG][07]: Begin Parsing action: LocalScan 2020-01-03 12:17:55.055 [INFO][07]: *************** Gathering Local Information *************** 2020-01-03 12:17:55.059 [INFO][07]: Starting Local Filename Parsing, processing 19513 files 2020-01-03 12:18:01.352 [INFO][07]: Finished Local Filename Parsing 2020-01-03 12:18:28.342 [INFO][07]: Adding 8 new file(s) to Database 2020-01-03 12:18:32.247 [DEBG][07]: Begin Parsing action: MediaInfo 2020-01-03 12:18:32.248 [DEBG][07]: Begin Parsing action: IdentifyNewSeries 2020-01-03 12:18:32.252 [DEBG][07]: *************** Identifying Unknown Series Online *************** 2020-01-03 12:18:32.254 [DEBG][07]: Found 1 unknown Series, attempting to identify them now 2020-01-03 12:18:32.255 [DEBG][07]: User has approved "The Witcher" as being: The Witcher 2020-01-03 12:18:32.256 [INFO][01]: progress received: IdentifyNewSeries [1/1] The Witcher 2020-01-03 12:18:32.472 [INFO][07]: *************** Retrieving Metadata for new Series *************** 2020-01-03 12:18:32.480 [DEBG][07]: Retrieving metadata of 1 Series 2020-01-03 12:18:32.484 [DEBG][07]: Retrieving updated Metadata for series The Witcher 2020-01-03 12:18:32.486 [DEBG][07]: Retrieving Data from: http://thetvdb.com/api/<apikey>/series/362696/all/en.zip 2020-01-03 12:18:32.529 [DEBG][07]: Decompressing Stream... 2020-01-03 12:18:32.535 [DEBG][07]: Decompressing Entry: en.xml 2020-01-03 12:18:32.546 [DEBG][07]: Decompression done, now loading as XML... 2020-01-03 12:18:32.547 [DEBG][07]: Loaded as valid XML 2020-01-03 12:18:32.548 [DEBG][07]: Decompressing Entry: banners.xml 2020-01-03 12:18:32.549 [DEBG][07]: Decompression done, now loading as XML... 2020-01-03 12:18:32.549 [DEBG][07]: Loaded as valid XML 2020-01-03 12:18:32.550 [DEBG][07]: Decompressing Entry: actors.xml 2020-01-03 12:18:32.551 [DEBG][07]: Decompression done, now loading as XML... 2020-01-03 12:18:32.551 [DEBG][07]: Loaded as valid XML 2020-01-03 12:18:32.553 [DEBG][07]: Saving xml to file cache: C:\ProgramData\Team MediaPortal\MediaPortal\MP-TVSeries\Cache\362696\en\en.xml 2020-01-03 12:18:32.555 [DEBG][07]: Saving xml to file cache: C:\ProgramData\Team MediaPortal\MediaPortal\MP-TVSeries\Cache\362696\en\banners.xml 2020-01-03 12:18:32.556 [DEBG][07]: Saving xml to file cache: C:\ProgramData\Team MediaPortal\MediaPortal\MP-TVSeries\Cache\362696\en\actors.xml 2020-01-03 12:18:32.558 [DEBG][07]: Loading xml from file cache: C:\ProgramData\Team MediaPortal\MediaPortal\MP-TVSeries\Cache\362696\en\en.xml 2020-01-03 12:18:32.559 [DEBG][07]: Metadata retrieved for "The Witcher" 2020-01-03 12:18:32.560 [INFO][01]: progress received: UpdateSeries [1/1] The Witcher 2020-01-03 12:18:32.564 [DEBG][07]: Begin Parsing action: GetOnlineUpdates 2020-01-03 12:18:32.567 [INFO][07]: *************** Processing updates from online database *************** 2020-01-03 12:18:32.576 [INFO][07]: Downloading updates from the last day 2020-01-03 12:18:32.580 [DEBG][07]: Retrieving Data from: http://thetvdb.com/api/<apikey>/updates/updates_day.zip 2020-01-03 12:18:32.620 [INFO][07]: Can't connect to http://thetvdb.com/api/<apikey>/updates/updates_day.zip : The remote server returned an error: (302) Redirect. 2020-01-03 12:18:32.623 [INFO][07]: Failed to get updates from 'zip' file, trying 'xml'... 2020-01-03 12:18:32.627 [DEBG][07]: Retrieving Data from: http://thetvdb.com/api/<apikey>/updates/updates_day.xml 2020-01-03 12:18:32.693 [DEBG][07]: ************************************* 2020-01-03 12:18:32.694 [DEBG][07]: <?xml version="1.0" encoding="UTF-8"?> <Data time="1577988929"> <Series> ..[snipped].. </Series> </Data> 2020-01-03 12:18:32.695 [DEBG][07]: ************************************* 2020-01-03 12:18:34.046 [INFO][07]: Series with Updates: 978 2020-01-03 12:18:34.050 [INFO][07]: Episodes with Updates: 782 2020-01-03 12:18:34.053 [INFO][07]: Series with Updated Fanart: 978 2020-01-03 12:18:34.057 [INFO][07]: Series with Updated Banners: 978 2020-01-03 12:18:34.064 [INFO][07]: *************** Finished processing updates from online database *************** 2020-01-03 12:18:34.067 [DEBG][07]: Begin Parsing action: IdentifyNewEpisodes 2020-01-03 12:18:34.071 [INFO][07]: *************** Get Episodes *************** 2020-01-03 12:18:34.710 [DEBG][07]: Loading xml from file cache: C:\ProgramData\Team MediaPortal\MediaPortal\MP-TVSeries\Cache\362696\en\en.xml 2020-01-03 12:18:34.712 [DEBG][07]: Found 008 episodes online for "The Witcher" 2020-01-03 12:18:34.713 [INFO][01]: progress received: IdentifyNewEpisodes [1/319] The Witcher 2020-01-03 12:18:35.034 [DEBG][07]: "The Witcher - 1x1 - The End's Beginning" identified 2020-01-03 12:18:35.036 [DEBG][07]: "The Witcher - 1x2 - Four Marks" identified 2020-01-03 12:18:35.040 [DEBG][07]: "The Witcher - 1x3 - Betrayer Moon" identified 2020-01-03 12:18:35.043 [DEBG][07]: "The Witcher - 1x4 - Of Banquets, Bastards and Burials" identified 2020-01-03 12:18:35.046 [DEBG][07]: "The Witcher - 1x5 - Bottled Appetites" identified 2020-01-03 12:18:35.048 [DEBG][07]: "The Witcher - 1x6 - Rare Species" identified 2020-01-03 12:18:35.051 [DEBG][07]: "The Witcher - 1x7 - Before a Fall" identified 2020-01-03 12:18:35.053 [DEBG][07]: "The Witcher - 1x8 - Much More" identified 2020-01-03 12:18:35.055 [DEBG][07]: Begin Parsing action: CheckArtwork 2020-01-03 12:18:35.058 [INFO][07]: *************** Verifying ArtWork *************** ..[snipped].. 2020-01-03 12:19:02.932 [DEBG][07]: Downloading artwork for "The Witcher" 2020-01-03 12:19:02.933 [DEBG][07]: Loading xml from file cache: C:\ProgramData\Team MediaPortal\MediaPortal\MP-TVSeries\Cache\362696\en\banners.xml 2020-01-03 12:19:02.933 [INFO][01]: progress received: UpdateBanners [22/25] The Witcher 2020-01-03 12:19:02.940 [DEBG][07]: New series widebanner found for "The Witcher" : graphical/5d1a2cb6138b3.jpg 2020-01-03 12:19:02.941 [DEBG][07]: New series widebanner found for "The Witcher" : series/362696/banners/62031748.jpg 2020-01-03 12:19:02.942 [DEBG][07]: New series poster found for "The Witcher" : series/362696/posters/62003331.jpg 2020-01-03 12:19:02.943 [DEBG][07]: New series poster found for "The Witcher" : series/362696/posters/62031736.jpg 2020-01-03 12:19:02.944 [DEBG][07]: New series poster found for "The Witcher" : posters/5d1a2abe88d10.jpg 2020-01-03 12:19:02.954 [DEBG][07]: New season poster found for "The Witcher" Season 1: series/362696/seasons/832099/posters/62031739.jpg 2020-01-03 12:19:02.955 [DEBG][07]: New season poster found for "The Witcher" Season 1: series/362696/seasons/832099/posters/62029236.jpg ..[snipped].. 2020-01-03 12:20:53.476 [DEBG][07]: Loading xml from file cache: C:\ProgramData\Team MediaPortal\MediaPortal\MP-TVSeries\Cache\362696\en\banners.xml 2020-01-03 12:20:53.476 [INFO][01]: progress received: UpdateFanart [292/319] The Witcher ..[snipped].. 2020-01-03 12:21:09.713 [INFO][01]: progress received: UpdateEpisodeCounts [404/451] The Witcher ..[snipped].. 2020-01-03 12:21:09.985 [INFO][07]: ******************* Completed ************************ 2020-01-03 12:21:09.988 [INFO][07]: *************************************************************************** 2020-01-03 12:21:09.994 [INFO][01]: Online Parsing Completed in 00:03:17.2072235 2020-01-03 12:22:05.842 [INFO][02]: Cleaning up cached, generated Logos [/code] Manually viewing the series at TheTVdB I did notice something weird. [INDENT][B][URL="https://www.thetvdb.com/series/the-witcher/artwork/backgrounds"]Artwork - TheTVDB.com[/URL][/B][/INDENT] Shows the following backgrounds: [LIST=1] [*][URL]https://artworks.thetvdb.com/banners/series/362696/backgrounds/62032150.jpg[/URL] [*][URL]https://artworks.thetvdb.com/banners/series/362696/backgrounds/62003173.jpg[/URL] [*][URL]https://artworks.thetvdb.com/banners/fanart/original/5d34e41a8f3fb.jpg[/URL] [*][URL]https://artworks.thetvdb.com/banners/series/362696/backgrounds/1398884.jpg[/URL] [*][URL]https://artworks.thetvdb.com/banners/fanart/original/5d1a2b69ca6a1.jpg[/URL] [*][URL]https://artworks.thetvdb.com/banners/series/362696/backgrounds/1398882.jpg[/URL] [*][URL]https://artworks.thetvdb.com/banners/series/362696/backgrounds/62002241.jpg[/URL] [*][URL]https://artworks.thetvdb.com/banners/series/362696/backgrounds/1398885.jpg[/URL] [*][URL]https://artworks.thetvdb.com/banners/series/362696/backgrounds/1398887.jpg[/URL] [*][URL]https://artworks.thetvdb.com/banners/fanart/original/5d34e67c96aee.jpg[/URL] [/LIST] That folder structure seems to be all over the place, so maybe that is one of the underlying reasons. Was hoping there would be a default.jpg type of link we could use if you knew the series-ID number, but alas it is all seemingly random generated, so requires API to function correct. And digging deeper I realized this was all a futile exercise, and that it relates to the backgrounds being uploaded without a language set, as you have been on-top of it since December 23rd @ [B][URL="https://forums.thetvdb.com/viewtopic.php?f=122&t=61249"]The Witcher returns no background fanart in v1 API - TheTVDB.com[/URL][/B] I'm still in the process of recovering my domains (got one web one working, but gonna take time to recover the rest), which includes the e-mail address I used at TheTVdB. Due to their last breach I have to go through a reset-password, so need access to the specific e-mail address again to make that work. It sounds like it might be an easy temporary solution for somebody with edit access to alter the language on an existing background to be "English", or to add a new one until they sort through this mess. To abide by the rules simply have to find a background that is new and contains English text in it, such as: [URL]https://assets1.ignimgs.com/2019/12/05/elcdgn0u0aaxlsj-1575570333319.jpg[/URL] Hopefully, this weekend I'll regain access :whistle: [/QUOTE]

Verification