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<blockquote data-quote="ajs" data-source="post: 1295774" data-attributes="member: 68833">What do you mean he doesn't see?Where are the Video files located:<ul>
<li data-xf-list-type="ul">On the local computer with Media Portal? </li>
<li data-xf-list-type="ul">On a network drive and you are trying to add them by network name? </li>
<li data-xf-list-type="ul">On a network drive mapped to a letter?</li>
<li data-xf-list-type="ul">Or is this a saved configuration file from a previous installation? </li>
</ul>Let me also remind you that the Configurator is launched with elevated privileges (on behalf of the Administrator), so the Administrator needs access to the resource on which the Video files are located, if it is a network drive mapped to a letter, then the same procedure must be carried out on behalf of the Administrator, because this is a different profile and it has its own settings.<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" /><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite27" alt=":whistle:" title="Whistling&nbsp; &nbsp; :whistle:" loading="lazy" data-shortname=":whistle:" /><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite29" alt=":coffee:" title="Coffee&nbsp; &nbsp; :coffee:" loading="lazy" data-shortname=":coffee:" /></blockquote>

[QUOTE="ajs, post: 1295774, member: 68833"] What do you mean he doesn't see? Where are the Video files located: [LIST] [*]On the local computer with Media Portal? [*]On a network drive and you are trying to add them by network name? [*]On a network drive mapped to a letter? [*]Or is this a saved configuration file from a previous installation? [/LIST] Let me also remind you that the Configurator is launched with elevated privileges (on behalf of the Administrator), so the Administrator needs access to the resource on which the Video files are located, if it is a network drive mapped to a letter, then the same procedure must be carried out on behalf of the Administrator, because this is a different profile and it has its own settings. :):whistle::coffee: [/QUOTE]

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