1.32 MP1 not finding my Video files!!!....logs attached!! (1 Viewer)

[tonewheelkev]

Have used MP1 for some years now....and without problems
Problem now....is that I can see my Video folders....but they won't open to give access to the files contained inside...
I've most likely done something silly when I upgraded recently to X64....?
Otherwise....all's fine.
Any thoughts please???

 

[CyberSimian]

Any thoughts

Thoughts? Yes, I think that you would probably have an easier life if you reverted to MP 1.31. Unfortunately, MP 1.32 has some inconsistencies in the 64-bit version, which you may be able to fix with manual fiddling ... or maybe not.

I have looked at the log files, but they don't indicate to me what might be causing your problem, so I will have to leave it to one of the few remaining developers to identify the problem (if they have time).

-- from CyberSimian in the UK

 

[doskabouter]

Or pick the 32bit version of MP1.32.
That one works perfectly, at least in my environment.

 

[tonewheelkev]

Or pick the 32bit version of MP1.32.
That one works perfectly, at least in my environment.

....I did a fresh install of the 1.32 64.....is it just a case of selecting the 32 version, and install over the existing 64???

 

[doskabouter]

I really can't say if that is a good idea.
if it was indeed a fresh installation without too much customization I'd opt for removing it first (and all possible remnants)

 

[CyberSimian]

Or pick the 32bit version of MP1.32.
That one works perfectly, at least in my environment.

It didn't work in my environment when I did a first-time install (see the team-only thread where I posted about this).

-- from CyberSimian in the UK

 

[joecrow]

I upgraded a working 1.31 x64 Pre to 1.32 x64 Final without major issues (it is the fresh install that has big problems). For what it is worth I can access videos including BD .iso's from Videos though I mainly use Moving Pictures for movies and MP TV series for most other vids both plugins have also been upgraded to their x64 versions and are also working well.

 

[ajs]

Problem now....is that I can see my Video folders....but they won't open to give access to the files contained inside...

What do you mean he doesn't see?

Where are the Video files located:

• On the local computer with Media Portal?
• On a network drive and you are trying to add them by network name?
• On a network drive mapped to a letter?
• Or is this a saved configuration file from a previous installation?

Let me also remind you that the Configurator is launched with elevated privileges (on behalf of the Administrator), so the Administrator needs access to the resource on which the Video files are located, if it is a network drive mapped to a letter, then the same procedure must be carried out on behalf of the Administrator, because this is a different profile and it has its own settings.

 

[ajs]

PS: @tonewheelkev Logs should be done in debugging mode, and in principle, the Mediaportal.log and Configuration.log files are sufficient if these are general problems with the Media Portal and not with Plugins or TV Server.

 

[tonewheelkev]

Thanks for the comments!
I went back to a fresh install of 1.30....and bingo, can now both see and open files in the parent Video Folder
Perhaps I'll wait for 1.33 x64 to arrive before going any further.