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MediaPortal 2
Submit: Bug Reports
mp2.3.2 slow Client
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<blockquote data-quote="Boehamian" data-source="post: 1285503" data-attributes="member: 139782"><p>Good evening, </p><p>having just fresh installed media portal 2.3.2. Looking at trialing again as it now seems to support what I am looking for. </p><p></p><p>Done a fresh install and the client seems to be extremely slow. A lot of the time locking up a freezing. </p><p>Have read in previous posts that suggests there is an import running in the background. I do not see any indication of this and have left it for multiple hours and come back to it with no success. I have not setup any media libraries or sources yet either. This is straight off a fresh install. </p><p></p><p>Things to note</p><p>1. Am running the client and the server off of the same computer. </p><p>2. I have installed to a different directory than the standard one as I wanted media portal on a different drive. </p><p>3. I also have moved database files to a larger drive using this guide <a href="https://www.team-mediaportal.com/wiki/display/MediaPortal2/Custom+Installation" target="_blank">Custom Installation</a></p><p>4. Slowness happens as soon as I open MP2 client in either 64 bit and 32 bit. </p><p>5. If I go out of media portal to another window then come back sometimes it freezes to the point I am unable to open. </p><p></p><p>Things I have tried. </p><p>1, re-installing</p><p>2. waiting to see if the post I had seen in the forums regarding importing (<a href="https://forum.team-mediaportal.com/threads/mediaportal-2-1-gui-incredibly-slow-performance.136734/" target="_blank">[solved] - MediaPortal 2.1 GUI incredibly slow Performance</a>), however this does not seem to be the case. I cant even seem to start setting up media locations etc. </p><p>3. Using all default directories. </p><p>4. waiting multiple hours in which it freezes up. </p><p>5. Have checked windows is up to date and all drivers. </p><p>6. Had also run done this as this was also suggested to cause slow client <a href="https://www.team-mediaportal.com/wiki/display/MediaPortal1/Firewall+Settings" target="_blank">Firewall Settings</a></p><p>I do know this one is for MP1 but only realized after the fact Lol. </p><p>None of this seems to work. Log files attached, PC specs below. </p><p></p><p>PC Specs</p><p>OS Name Microsoft Windows 10 Pro</p><p>Version 10.0.19043 Build 19043</p><p>Other OS Description Not Available</p><p>OS Manufacturer Microsoft Corporation</p><p>System Name BOEHAMIAN</p><p>System Manufacturer Gigabyte Technology Co., Ltd.</p><p>System Model X58A-UD3R</p><p>System Type x64-based PC</p><p>System SKU </p><p>Processor Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz, 3060 Mhz, 4 Core(s), 8 Logical Processor(s)</p><p>BIOS Version/Date Award Software International, Inc. FH, 6/01/2012</p><p>SMBIOS Version 2.4</p><p>Embedded Controller Version 255.255</p><p>BIOS Mode Legacy</p><p>BaseBoard Manufacturer Gigabyte Technology Co., Ltd.</p><p>BaseBoard Product X58A-UD3R</p><p>BaseBoard Version x.x</p><p>Platform Role Desktop</p><p>Secure Boot State Unsupported</p><p>PCR7 Configuration Binding Not Possible</p><p>Windows Directory C:\Windows</p><p>System Directory C:\Windows\system32</p><p>Boot Device \Device\HarddiskVolume5</p><p>Locale United States</p><p>Hardware Abstraction Layer Version = "10.0.19041.1110"</p><p>User Name BOEHAMIAN\rhysb</p><p>Time Zone AUS Central Standard Time</p><p>Installed Physical Memory (RAM) 24.0 GB</p><p>Total Physical Memory 24.0 GB</p><p>Available Physical Memory 17.7 GB</p><p></p><p></p><p></p><p>Before you create this bug report:</p><ol> <li data-xf-list-type="ol">Make sure that your system <em>(Windows, codecs and drivers)</em> is up to date, matching the <a href="https://www.team-mediaportal.com/wiki/display/MediaPortal2/Installing+MediaPortal+2" target="_blank"><strong>Requirements</strong></a> and you've filled in your <a href="http://forum.team-mediaportal.com/account/systemspecs" target="_blank"><strong>System Specs.</strong></a></li> <li data-xf-list-type="ol">Have a look at our <a href="https://www.team-mediaportal.com/wiki/display/MediaPortal2" target="_blank"><strong>MediaPortal Wiki!</strong></a> Maybe the solution is already there.</li> <li data-xf-list-type="ol">Have a look at our <strong><a href="https://issues.team-mediaportal.com/issues/?jql=project%20%3D%20MP2%20AND%20resolution%20%3D%20Unresolved%20ORDER%20BY%20priority%20DESC%2C%20updated%20DESC" target="_blank">Jira (Bug and Issue Tracker)</a></strong>and the threads in this section, maybe your problem is already known.</li> <li data-xf-list-type="ol">Search the forums for your problem, it's very likely that someone else already encountered the same problem.</li> </ol><p></p><p><strong><em><span style="color: rgb(243, 121, 52)">Please always include log files with your Bug Report!</span></em></strong></p><p>Check out our Wiki: <a href="https://www.team-mediaportal.com/wiki/display/MediaPortal2/Bug+Reports+and+Log+Files" target="_blank"><strong>Bug Reports and Log Files</strong></a></p><p></p><p>==================================================================</p><p></p><p><span style="font-size: 12px"><em>Describe the Problem you encounter as detailed as possible! "It does not work" won't help the team to understand the problem. </em></span></p><p><strong> Description: </strong></p><p></p><p></p><p></p><p></p><p></p><p></p><p><em><span style="font-size: 12px">Describe as detailed as possible the steps that are required to encounter the issue. This info is critical for the team to understand the problem. </span></em></p><p><strong> Steps to Reproduce: </strong></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p>.</p></blockquote><p></p>
[QUOTE="Boehamian, post: 1285503, member: 139782"] Good evening, having just fresh installed media portal 2.3.2. Looking at trialing again as it now seems to support what I am looking for. Done a fresh install and the client seems to be extremely slow. A lot of the time locking up a freezing. Have read in previous posts that suggests there is an import running in the background. I do not see any indication of this and have left it for multiple hours and come back to it with no success. I have not setup any media libraries or sources yet either. This is straight off a fresh install. Things to note 1. Am running the client and the server off of the same computer. 2. I have installed to a different directory than the standard one as I wanted media portal on a different drive. 3. I also have moved database files to a larger drive using this guide [URL="https://www.team-mediaportal.com/wiki/display/MediaPortal2/Custom+Installation"]Custom Installation[/URL] 4. Slowness happens as soon as I open MP2 client in either 64 bit and 32 bit. 5. If I go out of media portal to another window then come back sometimes it freezes to the point I am unable to open. Things I have tried. 1, re-installing 2. waiting to see if the post I had seen in the forums regarding importing ([URL="https://forum.team-mediaportal.com/threads/mediaportal-2-1-gui-incredibly-slow-performance.136734/"][solved] - MediaPortal 2.1 GUI incredibly slow Performance[/URL]), however this does not seem to be the case. I cant even seem to start setting up media locations etc. 3. Using all default directories. 4. waiting multiple hours in which it freezes up. 5. Have checked windows is up to date and all drivers. 6. Had also run done this as this was also suggested to cause slow client [URL="https://www.team-mediaportal.com/wiki/display/MediaPortal1/Firewall+Settings"]Firewall Settings[/URL] I do know this one is for MP1 but only realized after the fact Lol. None of this seems to work. Log files attached, PC specs below. PC Specs OS Name Microsoft Windows 10 Pro Version 10.0.19043 Build 19043 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name BOEHAMIAN System Manufacturer Gigabyte Technology Co., Ltd. System Model X58A-UD3R System Type x64-based PC System SKU Processor Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz, 3060 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date Award Software International, Inc. FH, 6/01/2012 SMBIOS Version 2.4 Embedded Controller Version 255.255 BIOS Mode Legacy BaseBoard Manufacturer Gigabyte Technology Co., Ltd. BaseBoard Product X58A-UD3R BaseBoard Version x.x Platform Role Desktop Secure Boot State Unsupported PCR7 Configuration Binding Not Possible Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume5 Locale United States Hardware Abstraction Layer Version = "10.0.19041.1110" User Name BOEHAMIAN\rhysb Time Zone AUS Central Standard Time Installed Physical Memory (RAM) 24.0 GB Total Physical Memory 24.0 GB Available Physical Memory 17.7 GB Before you create this bug report: [LIST=1] [*]Make sure that your system [I](Windows, codecs and drivers)[/I] is up to date, matching the [URL='https://www.team-mediaportal.com/wiki/display/MediaPortal2/Installing+MediaPortal+2'][B]Requirements[/B][/URL] and you've filled in your [URL='http://forum.team-mediaportal.com/account/systemspecs'][B]System Specs.[/B][/URL] [*]Have a look at our [URL='https://www.team-mediaportal.com/wiki/display/MediaPortal2'][B]MediaPortal Wiki![/B][/URL] Maybe the solution is already there. [*]Have a look at our [B][URL='https://issues.team-mediaportal.com/issues/?jql=project%20%3D%20MP2%20AND%20resolution%20%3D%20Unresolved%20ORDER%20BY%20priority%20DESC%2C%20updated%20DESC']Jira (Bug and Issue Tracker)[/URL][/B]and the threads in this section, maybe your problem is already known. [*]Search the forums for your problem, it's very likely that someone else already encountered the same problem. [/LIST] [B][I][COLOR=rgb(243, 121, 52)]Please always include log files with your Bug Report![/COLOR][/I][/B] Check out our Wiki: [URL='https://www.team-mediaportal.com/wiki/display/MediaPortal2/Bug+Reports+and+Log+Files'][B]Bug Reports and Log Files[/B][/URL] ================================================================== [SIZE=3][I]Describe the Problem you encounter as detailed as possible! "It does not work" won't help the team to understand the problem. [/I][/SIZE] [B] Description: [/B] [I][SIZE=3]Describe as detailed as possible the steps that are required to encounter the issue. This info is critical for the team to understand the problem. [/SIZE][/I] [B] Steps to Reproduce: [/B] . [/QUOTE]
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