[fixed] [MP2-833] 2.2.2 server crash during import (1 Viewer)

[JSchuricht]

MP2 Version

2.2.3

MediaPortal 2 Version: 2.2.2

Description
Just had the first server service crash on 2.2.2. Happened shortly after starting a manual import on series. This is on a server only installation upgraded from 2.2.1 yesterday.

Steps to Reproduce:
Add some movies and series, run manual import on series, wait for server service crash.

 

[HTPCSourcer]

The SQLite error stems from a zero index for the Breaking Bad episodes - @henso, could you kindly take a look at the logs about these warning messages?

The server crash is due to a ntdll.dll error (called by MP2), which you probably saw yourself. My own imports work ok, hence I don’t think that there is a systematic MP problem. Is this reproducible?

 

[JSchuricht]

I have the service set to auto restart right now but checking the system logs shows one other crash at 08:29 today. That would eliminate the manual import, the system wasn't being used at that time.

 

[HTPCSourcer]

@henso: Still the same SQLite errors

Spoiler: Constrint failed

[2019-07-10 08:37:48,491] [61635985] [31 ] [ERROR] - MediaLibrary: Error adding or updating media item(s) in path '{03dd2da6-4da8-4d3e-9e55-80e3165729a3}:////SPACEKATT/TV/The Simpsons/28/The Simpsons - 28x06 - There Will Be Buds.mkv'
code = Constraint (19), message = System.Data.SQLite.SQLiteException (0x800027AF): constraint failed
FOREIGN KEY constraint failed
at System.Data.SQLite.SQLite3.Reset(SQLiteStatement stmt)
at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)
at System.Data.SQLite.SQLiteDataReader.NextResult()
at System.Data.SQLite.SQLiteDataReader..ctor(SQLiteCommand cmd, CommandBehavior behave)
at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery(CommandBehavior behavior)
at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()
at MediaPortal.Backend.Services.MediaLibrary.MIA_Management.InsertOrUpdateManyToManyMIAAttributeValue(ITransaction transaction, AttributeSpecification spec, Guid mediaItemId, Object value, Int32 order)
at MediaPortal.Backend.Services.MediaLibrary.MIA_Management.InsertOrUpdateManyToManyMIAAttributeValues(ITransaction transaction, AttributeSpecification spec, Guid mediaItemId, IEnumerable values, Boolean insert)
at MediaPortal.Backend.Services.MediaLibrary.MIA_Management.AddOrUpdateMIA(ITransaction transaction, Guid mediaItemId, MediaItemAspect mia, Boolean add)
at MediaPortal.Backend.Services.MediaLibrary.MediaLibrary.AddOrUpdateMediaItem(ISQLDatabase database, ITransaction transaction, MediaItemAspect pra, Guid mediaItemId, IEnumerable`1 mediaItemAspects, Boolean wasCreated)
at MediaPortal.Backend.Services.MediaLibrary.MediaLibrary.AddOrUpdateMediaItem(ISQLDatabase database, ITransaction transaction, Guid parentDirectoryId, String systemId, ResourcePath path, Nullable`1 existingMediaItemId, Nullable`1 newMediaItemId, IEnumerable`1 mediaItemAspects, Boolean isRefresh)

@morpheus_xx , the server crash happens because of a "No configuration store was found" issue, which I have never seen before:

Spoiler: No configuraiton store

= Exception Information
== Exception: System.TypeInitializationException: The type initializer for 'Gentle.Framework.ProviderFactory' threw an exception. ---> Gentle.Common.GentleException: FATAL ERROR: No configuration store was found!
Gentle is unable to continue!

The handlers emitted the following error messages:
Unable to create GentleSectionHandler for section named "gentle" in file "C:\Program Files (x86)\Team MediaPortal\MP2-Server\MP2-Server.exe.Config".

The handlers threw the following exceptions:

at Gentle.Common.Configurator.InitializeHandlers()
at Gentle.Common.Configurator.Configure(String configStoreName, Object instance)
at Gentle.Framework.ProviderRegistry..ctor()
at Gentle.Framework.ProviderFactory..cctor()
--- End of inner exception stack trace ---
at Gentle.Framework.ProviderFactory.GetProvider(Type type)
at Gentle.Framework.Broker.RetrieveList[T](Key key, IList`1 result)
at MediaPortal.Plugins.SlimTv.Service.SlimTvService.FixupServer()
at MediaPortal.Plugins.SlimTv.Service.SlimTvService.InitTvCore()
at MediaPortal.Plugins.SlimTv.Service.AbstractSlimTvService.InitAsync()
at MediaPortal.Plugins.SlimTv.Service.AbstractSlimTvService.Receive(SystemMessage message)
at MediaPortal.Common.Services.Messaging.MessageBroker.Send(String channelName, SystemMessage msg)
at MediaPortal.Common.Runtime.SystemMessaging.SendSystemStateChangeMessage(SystemState newState)
at MediaPortal.Server.ApplicationLauncher.Start()
Message: The type initializer for 'Gentle.Framework.ProviderFactory' threw an exception.
Site : Gentle.Framework.IGentleProvider GetProvider(System.Type)
Source : Gentle.Framework
== Inner Exception(s):
FATAL ERROR: No configuration store was found!
Gentle is unable to continue!

 

[henso]

@henso: Still the same SQLite errors

I will check when I find time. I believe I already imported a clone of his movie collections a few times with no issues, so I'm not sure if I will find anything.

 

[mrj]

Hi
There is an old thread about the

"No configuration store was found" issue,

here

please specify the ip address or hostname of the master tv service

maybe that info is some help

mrj

 

[henso]

@henso: Still the same SQLite errors

I tried to import a shallow clone I have of his movies with the same settings he listen in another thread. I got no errors so can't say what the issue is without a more detailed description of what was done. Maybe try a test on an empty database?

 

[HTPCSourcer]

@JSchuricht , is this in any way related to what you have described in [Bug] - [MP2-821] Importer glitches in 2.2 ?

 

[JSchuricht]

I haven't seen the service crash since updating the MediaInfo dll but I am not sure the issues are related yet. The importer glitches had the importer hanging requiring terminating MP2-server.exe, this issue has MP2-server.exe terminating by itself. I have been setting MP2 service to recover for several years now due to intermittent crashes and tend to forget about it till I do an upgrade which changes the service settings resulting in me seeing the service down during troubleshooting. I suppose this will be a time will tell issue. Fortunately I setup SNMP monitoring of the MP2-server.exe process recently so I will have some easy logs of any failures even with an auto recovery setup in the service.

 

[JSchuricht]

@HTPCSourcer, I just got the answer and it wasn't what we were hoping for. The test server with MediaInfo 19.09 dll crashed during import.