MP2 - V2.3 MP2 x64 won't run (1 Viewer)

TVWatcher

Portal Member
January 9, 2020
44
2
United Kingdom United Kingdom
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MP2 Version
2.2.3
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==================================================================

Describe the Problem you encounter as detailed as possible! "It does not work" won't help the team to understand the problem.
Description:
I installed MP 2_2.3 using the installation batch file. On trying to run the x64 version the splash screen filled the screen for an inderminate time. Pressing alt+Esc revealed the message "Media Portal 2 has stopped working".
The 32-bit version appears run ok until I try to list TV recordings (made with MP 2.2.3) when I get the message "The skin resource for screen 'RecordingsShowItems' seems to be broken". I'm using the WMC skin.
The installation log files are attached.
Windows 7 Home Premium 64-bit SP1, all updates installed.





Describe as detailed as possible the steps that are required to encounter the issue. This info is critical for the team to understand the problem.
Steps to Reproduce:
As above.







.
 

Attachments

ge2301

Lead Design MP2
  • Team MediaPortal
  • January 11, 2014
    7,322
    2,612
    Stuttgart
    Germany Germany
    Country flag
    Before you create this bug report:
    1. Make sure that your system (Windows, codecs and drivers) is up to date, matching the Requirements and you've filled in your System Specs.
    2. Have a look at our MediaPortal Wiki! Maybe the solution is already there.
    3. Have a look at our Jira (Bug and Issue Tracker)and the threads in this section, maybe your problem is already known.
    4. Search the forums for your problem, it's very likely that someone else already encountered the same problem.

    Please always include log files with your Bug Report!
    Check out our Wiki: Bug Reports and Log Files

    ==================================================================

    Describe the Problem you encounter as detailed as possible! "It does not work" won't help the team to understand the problem.
    Description:
    I installed MP 2_2.3 using the installation batch file. On trying to run the x64 version the splash screen filled the screen for an inderminate time. Pressing alt+Esc revealed the message "Media Portal 2 has stopped working".
    The 32-bit version appears run ok until I try to list TV recordings (made with MP 2.2.3) when I get the message "The skin resource for screen 'RecordingsShowItems' seems to be broken". I'm using the WMC skin.
    The installation log files are attached.
    Windows 7 Home Premium 64-bit SP1, all updates installed.





    Describe as detailed as possible the steps that are required to encounter the issue. This info is critical for the team to understand the problem.
    Steps to Reproduce:
    As above.
    Please have a look here. It should be the same problem.
    The only strange thing, it should also not work for x86. It's a skin failure, that is independent from x86/x64.
    Fix is already implemented and part of next release.
     

    TVWatcher

    Portal Member
    January 9, 2020
    44
    2
    United Kingdom United Kingdom
    Country flag
    Fix is already implemented and part of next release.
    Thanks for reply and pointing to solution.
    Is there any release date for MP2.3.1?
    The only strange thing, it should also not work for x86. It's a skin failure, that is independent from x86/x64.
    In view of the solution I'd be surprised if it worked for x86 but as I said I can't get that to run. Any ideas why that might be?
     

    ge2301

    Lead Design MP2
  • Team MediaPortal
  • January 11, 2014
    7,322
    2,612
    Stuttgart
    Germany Germany
    Country flag
    Thanks for reply and pointing to solution.
    Is there any release date for MP2.3.1?
    I believe quite soon, because it's a hotfix release.
    Here is a test build: https://tinyurl.com/y3mtetpu .

    In view of the solution I'd be surprised if it worked for x86 but as I said I can't get that to run. Any ideas why that might be?
    Maybe this here helps. We'd need log file from the client in debug mode, not from setup to say more.
     

    ge2301

    Lead Design MP2
  • Team MediaPortal
  • January 11, 2014
    7,322
    2,612
    Stuttgart
    Germany Germany
    Country flag
    As the x32 version is working well what differences would I see if I got the x64 version working?
    Content-wise it's 100% same as the x86 version, but you can have performance improvements depending on your hardware.
    Seems my link behind the "here" in previous post disapeared. If you search in the forum for x64 problems with MP2.3 you'll find threads with solution, but the fix is also included in the installer link above.
     

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