MPtagthat has encountered a problem and needs to close (1 Viewer)

[erik070]

Updated to 3.0 this morning. First installed .net 4, then installed the new version op MPtagthat.

Now every time I try to open MPtagthat it loads, but when I get to see the main window I get a Windows error that MPtagthat needs to close.

Details in error:
EventType : clr20r3 P1 : mptagthat.exe P2 : 3.0.0.0 P3 : 4e764586
P4 : mptagthat.core P5 : 3.0.0.0 P6 : 4e764583 P7 : 3ab P8 : 0
P9 : system.indexoutofrangeexception

Anyway to solve this problem? Would really like to use MPtagthat. Started using it just a couple of days ago, version 2 didn't quite work for me (some functions did nothing, like identify from internet) hoped version 3 would do the trick.


UPDATE:

I removed the config files etc. from documents and settings after uninstallation. Installed it again and it worked again, but only for a few seconds. The program frooze and I closed it. Restarting the program resulted in the same I had earlier (windows error, programs closes). Tried it on an other pc (also Windows XP sp3), same result.

 

[hwahrmann]

Please post the logs, should be found in the Log sub folder.
Start Menu entry Team MediaPortal\MPTagTHat\User Files points to it.

 

[erik070]

sorry, here's the log.

 

[hwahrmann]

Just to be sure, that not some missing string in the Dutch Language file is causing the ztroubles.
Please rename or delete Language\strings_nl.xml.

Please open Config\MPTagThat.Core.MPTagThatSettings.xml in a Text Editor.
Search for the string "DebugLevel" and change the word "Debug" to "Trace" so that the line reads like this:

<Setting name="DebugLevel">Trace</Setting>

this should give me a bit more information.
Please post then the new log.

I'm on business trip tomorrow, but will look at it the day after tomorrow.

 

[erik070]

Sorry for the delayed reply.

Change the debuglevel to Trace. New log is attached.

 

[hwahrmann]

looks like it is crashing on Folderscan, tough i can't see why.
need to create a special version for you.

DOn't know if i am finding time today. Going on business trip tomorrow until Wednesday.

 

[erik070]

Thank you for looking into this quickly. The folderscan seems to be the problem indeed, the error appears as soon as I select a folder.

Sent from my HTC Desire HD using Tapatalk

 

[hwahrmann]

ok, go ahaed and install this Version.
Attach the new log please.

 

[erik070]

Program doesn't crash anymore. But the program shows no files in folders with more than 2 mp3 files in it (scan subfolders was ticked).

Logs attached below.


PS. Thanks for all the effort. Will donate as soon as I find a job again.

 

[hwahrmann]

ok, new version here.
It should log now the file name, where it is failing.
I was able to read some folders, but others failed.

In the log you should see a message, with the filename that failed.
Please upload one of those files to a free file hoster and PM me the link. i would like to analyze the file.