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<blockquote data-quote="nzdreamer55" data-source="post: 1103074" data-attributes="member: 106790">Sorry it has taken me a while to get back to you.&nbsp; I folllowed the instruction forHow to collect and attach log files to a support threadfor the reproducible error.&nbsp; Here is what I did:I first followed the instruction on collect and attach log files and started the watchdog.&nbsp; I then started mediaportal and with my keyboard navigated to the TV section.&nbsp; I then clicked on the button &quot;Channel&quot;and then...Selected Channel #1 KEYT (USA channel 3)No picture or sound for ~ 5 minutes.&nbsp; Unable to move mediaportal curser.&nbsp; Error message poped up that said something about no signal.never startedSelected Channel #5 KQED (USA 8)at 1 minute screen went black and at 1:15 the TV ON button was highligated.&nbsp; No picture or sound.Turned TV On button to offSelected Channel #18 TBS (USA 32)8 seconds went by and picture and sound present.&nbsp; TV ON Button was highlightedTurned TV On button to offSelected Channel #37 CMDY (USA 58)TV ON button was highligated before 1 minute (didn't notice this change as I was watching for a picture).&nbsp; No picture or sound as of 2 minutes.&nbsp; Unknown error message popped up. Turned TV ON button to offSelected Channel #392? KKFXHD (USA 781) 25 sconds into it an error message said &quot;unknown error&quot; then disapeared.5 minutes after selecting the channel I could not get mediaportal to respond.&nbsp; Needed to use control alt delete to start task manager and end mediaportal process.&nbsp; The watchdog then created the zip log fileI also noticed that I forgot to turn off the non-US channel indexing before creating the log files but I don't think that will matter.I have attached the zip file that was created.Thanks again-S</blockquote>

[QUOTE="nzdreamer55, post: 1103074, member: 106790"] Sorry it has taken me a while to get back to you. I folllowed the instruction for [SIZE=5][B]How to collect and attach log files to a support thread[/B][/SIZE] for the reproducible error. Here is what I did: I first followed the instruction on collect and attach log files and started the watchdog. I then started mediaportal and with my keyboard navigated to the TV section. I then clicked on the button "Channel"and then... Selected Channel #1 KEYT (USA channel 3) No picture or sound for ~ 5 minutes. Unable to move mediaportal curser. Error message poped up that said something about no signal. never started Selected Channel #5 KQED (USA 8) at 1 minute screen went black and at 1:15 the TV ON button was highligated. No picture or sound. Turned TV On button to off Selected Channel #18 TBS (USA 32) 8 seconds went by and picture and sound present. TV ON Button was highlighted Turned TV On button to off Selected Channel #37 CMDY (USA 58) TV ON button was highligated before 1 minute (didn't notice this change as I was watching for a picture). No picture or sound as of 2 minutes. Unknown error message popped up. Turned TV ON button to off Selected Channel #392? KKFXHD (USA 781) 25 sconds into it an error message said "unknown error" then disapeared. 5 minutes after selecting the channel I could not get mediaportal to respond. Needed to use control alt delete to start task manager and end mediaportal process. The watchdog then created the zip log file I also noticed that I forgot to turn off the non-US channel indexing before creating the log files but I don't think that will matter. I have attached the zip file that was created. Thanks again -S [/QUOTE]

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