New installation freezing when trying to play video (1 Viewer)

[modtang]

Hey guys. I just did a clean install of Windows 8 and installed the latest version of MediaPortal. I'm using the LAV filters for all my codec settings and am able to play video in external media players (WMP, MPC-HC). The problem I'm having with MP is when I go into MovingPictures or MP TV Series and try to play a movie/tv show MP simply freezes and it won't let me exit out of it (Alt+F4, Task Manager). The Watchdog is there but not focused so I was able to get logs. I'm hoping someone can help me out as I've never had this problem with MP and a clean install before. Thanks.

 

[mm1352000]

Hello

Did you check this?

2013-05-19 09:37:58.465120 [Info.][MPMain(1)]: BASS: No audio decoders were loaded. Confirm decoders are present in \musicplayer\plugins\audio decoders folder.

[Edit:

This is a bit strange...
Just before that is:

2013-05-19 09:37:35.025152 [Info.][BassAudio(25)]: BASS: Loading audio decoder add-ins...
2013-05-19 09:37:35.048155 [Info.][BassAudio(25)]: BASS: Loaded 10 Audio Decoders.

@hwahrmann
@jameson_uk

mm

 

[modtang]

The bass dll files are all there. There's 10 of them in all.

Just tried to play music too and the same thing happens so at least I can rule out it being a video codec problem.

 

[Sebastiii]

Hi,

Maybe upgrade didn't went well, it happen too with double dll in root mp and plugins folder.
Can you try to upgrade again ?

Go to %temp%\MediaPortal Installation\deploy (after start full installer and close it)
Install separate installer : package-mediaportal.exe and package-tvengine.exe (if you use TV)

Look also if you didn't have dialog or windowsplugin dll in root mp folder, if you have them -> remove

 

[Sebastiii]

The bass dll files are all there. There's 10 of them in all.

Just tried to play music too and the same thing happens so at least I can rule out it being a video codec problem.

It seems your log wasn't not set to debug (in MP Config), can you retry with that setting ?
From above log, like mm has detected, it seems that MP try to play the .avi with bass (really strange).

it's just a guess

 

[modtang]

So, I uninstalled MP and cleaned out all the settings, re-installed and it's working fine. Very odd that I had problems the first time around as it was one of the first things I installed on a clean install of Windows 8 but the problem is fixed now anyway. Thanks.

 

[jameson_uk]

OK so looks like something possibly failed on installation.
In future please try and replicate the issue using the debug mode (http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/Submit_a_Bug_Report)
This will rule out any third party plugin issues and give us clean logs that help identify the issue