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Message: <blockquote data-quote="flintstone99" data-source="post: 875947" data-attributes="member: 72866">Hi,Not an expert on this, but using it myself.- I guess you followed the steps on the first page? Is the tool actually running? If so it should open a dos window and show some text comments of what it does.There is also a log file in the folder that will help people to check where the problem is.The two areas where I encountered most problems was the database selection in the config file and to have the right paths to the databases as well as to the recorded files. I suggest to focus on this,RegardsFlintstone</blockquote>