[fixed] No connection to TV Server (1 Viewer)

[Nox71]

I just installed MP 1.3.0 BEta from scratch (since the upgrade of 1.3.0 Alpha had corrupt MP files) and now my client is unable to connect to the TV Server.

I have include the log file and one thing to know isn that on another computer that is also a client the TV is working fine even on the server itself.

 

[mm1352000]

Hello Nox71

I think the problem is your Gentle.config file:

Check the connection string: Server=localhost;Database=MpTvDb;User ID=root;Password=MediaPortal;charset=utf8;Connection Timeout=300;

Please check the Gentle.config file on the server (c:\ProgramData\Team MediaPortal\MediaPortal TV Server\Gentle.config).
You can open it in any text editor.
Make sure the <DefaultProvider .../> section is correct. It must *not* contain localhost or 127.0.0.1.

@elliottmc FYI, this is the issue that the gentle.config fix is meant to resolve.

mm

 

[elliottmc]

Hello Nox71

I think the problem is your Gentle.config file:

Check the connection string: Server=localhost;Database=MpTvDb;User ID=root;Password=MediaPortal;charset=utf8;Connection Timeout=300;

Please check the Gentle.config file on the server (c:\ProgramData\Team MediaPortal\MediaPortal TV Server\Gentle.config).
You can open it in any text editor.
Make sure the <DefaultProvider .../> section is correct. It must *not* contain localhost or 127.0.0.1.

@elliottmc FYI, this is the issue that the gentle.config fix is meant to resolve.

mm

@mm1352000 - if @Nox71 confirms that this is the case, do you think we should include this in 1.3.0RC ? If so, we need to start testing it now for any regression.

 

[mm1352000]

I think the fix risk is relatively low, so yes I'd like to see it in the release candidate.
We always get a few reports like this with new releases and IMO it is high time we get to the bottom of the problem.

 

[Holzi]

Hello Nox71

I think the problem is your Gentle.config file:

Check the connection string: Server=localhost;Database=MpTvDb;User ID=root;Password=MediaPortal;charset=utf8;Connection Timeout=300;

Please check the Gentle.config file on the server (c:\ProgramData\Team MediaPortal\MediaPortal TV Server\Gentle.config).
You can open it in any text editor.
Make sure the <DefaultProvider .../> section is correct. It must *not* contain localhost or 127.0.0.1.

@elliottmc FYI, this is the issue that the gentle.config fix is meant to resolve.

mm

@mm1352000 - if @Nox71 confirms that this is the case, do you think we should include this in 1.3.0RC ? If so, we need to start testing it now for any regression.

As far as I know we are testing it at the moment. @Sebastiii posted a link in Area51 Thread already.

 

[Holzi]

I think the fix risk is relatively low, so yes I'd like to see it in the release candidate.
We always get a few reports like this with new releases and IMO it is high time we get to the bottom of the problem.

+100!

 

[elliottmc]

Right, I have tested, and there are actually 2 issues.

If I install a build with this fix on the client, and set the server name in config, then start MP, and go straight to the EPG, I see the screenshot with the problem EPG.

However, if I go to TV home and click on 'channel', then I see the channel info, so the client is definitely connecting to the server.

So, here's what I think is happening.

1. This fix is fine. Several people confirm this, so we should merge to master.

2. The problem I am seeing is that MP is trying to open the EPG at the last used channel, but there isn't one.

I can confirm this by resetting gentle.config but adding

<entry name="group">Main Channels</entry>
<entry name="channel">ITV1 Wales</entry>

to MediaPortal.xml, and then everything behaves correctly.

So, merge 4088 to master, then then mantis the EPG problem for @ajp8164 since this is his area?

 

[mm1352000]

Sounds good to me.

 

[elliottmc]

http://mantis.team-mediaportal.com/view.php?id=4114

Assigned to @ajp8164, but he hasn't been on the forum for 11 days. Maybe someone else can also look at this. @jameson_uk, @Sebastiii ?

 

[elliottmc]

In TVGuideBase.cs we have

    private void LoadSettings()
    {
      using (Settings xmlreader = new MPSettings())
      {
        String channelName = xmlreader.GetValueAsString("mytv", "channel", String.Empty);
        TvBusinessLayer layer = new TvBusinessLayer();
        IList<Channel> channels = layer.GetChannelsByName(channelName);
        if (channels != null && channels.Count > 0)
        {
          _currentChannel = channels[0];
        }
        PositionGuideCursorToCurrentChannel();

        _byIndex = xmlreader.GetValueAsBool("mytv", "byindex", true);
        _showChannelNumber = xmlreader.GetValueAsBool("mytv", "showchannelnumber", false);
        _channelNumberMaxLength = xmlreader.GetValueAsInt("mytv", "channelnumbermaxlength", 3);
        _timePerBlock = xmlreader.GetValueAsInt("tvguide", "timeperblock", 30);
        _hdtvProgramText = xmlreader.GetValueAsString("mytv", "hdtvProgramText", "(HDTV)");
        _guideContinuousScroll = xmlreader.GetValueAsBool("mytv", "continuousScrollGuide", false);
        _loopDelay = xmlreader.GetValueAsInt("gui", "listLoopDelay", 0);

        // Load the genre map.
        if (_mpGenres == null)
        {
          _mpGenres = RemoteControl.Instance.GetMpGenres();
        }
      }

      // Load settings defined by the skin.
      LoadSkinSettings();

      // Load genre colors.
      // If guide colors have not been loaded then attempt to load guide colors.
      if (!_guideColorsLoaded)
      {
        using (Settings xmlreader = new SKSettings())
        {
          _guideColorsLoaded = LoadGuideColors(xmlreader);
        }
      }

      _useNewRecordingButtonColor =
        Utils.FileExistsInCache(GUIGraphicsContext.GetThemedSkinFile(@"\media\tvguide_recButton_Focus_middle.png"));
      _useNewPartialRecordingButtonColor =
        Utils.FileExistsInCache(GUIGraphicsContext.GetThemedSkinFile(@"\media\tvguide_partRecButton_Focus_middle.png"));
      _useNewNotifyButtonColor =
        Utils.FileExistsInCache(GUIGraphicsContext.GetThemedSkinFile(@"\media\tvguide_notifyButton_Focus_middle.png"));
      _useHdProgramIcon =
        Utils.FileExistsInCache(GUIGraphicsContext.GetThemedSkinFile(@"\media\tvguide_hd_program.png"));
    }

and

    private void PositionGuideCursorToCurrentChannel()
    {
      _cursorX = 0;
      _cursorY = 1; // cursor should be on the program guide item
      ChannelOffset = 0;

      // Attempt to position to the current channel in the new list of channels.  If the channel is not in
      // the group then the first channel in the group is selected.
      bool channelInGroup = false;
      for (int i = 0; i < _channelList.Count; i++)
      {
        Channel chan = ((GuideChannel)_channelList[i]).channel;
        if (chan.IdChannel == _currentChannel.IdChannel)
        {
          _cursorX = i;
          channelInGroup = true;
          break;
        }
      }
      if (channelInGroup)
      {
        while (_cursorX >= _channelCount)
        {
          _cursorX -= _channelCount;
          ChannelOffset += _channelCount;
        }
      }
    }

So what happens if there is no current channel group defined, or if channelInGroup is false?